At a Glance
- Tasks: Support the shop manager, lead staff, and ensure excellent customer service.
- Company: Join Hope House Children’s Hospices, making a difference in children's lives.
- Benefits: Generous leave, pension scheme, wellbeing services, and flexible working.
- Other info: Great development opportunities and a supportive work environment.
- Why this job: Be part of a mission-driven team that helps children live their best lives.
- Qualifications: Retail experience and strong organisational skills required.
The predicted salary is between 25787 - 28471 £ per year.
Are you looking for your next opportunity as an Assistant Shop Manager? Then look no further, come and join us at Hope House Children’s Hospices by playing a vital role in delivering ‘Our Mission’ helping every child with a life‑threatening condition live their best life. Hope House Children’s Hospices have an opportunity for a Part–time Assistant Shop Manager to join our team based in Bridgnorth. You will join us on a permanent basis, working Part–time 22.5 hours per week. A standard working week includes a Saturday or Sunday and two full weekdays or one full weekday and two weekday half‑days. In return, our Assistant Shop Manager will receive a competitive rate of £25,787 - £28,471 per annum (FTE).
About the Bridgnorth Assistant Manager role: Hope House has an opportunity available for an Assistant Shop Manager to join the team in our Bridgnorth shop. Our Assistant Shop Manager will need to be a confident, first‑class organiser with retail experience and previous management or supervisory experience. You will be responsible for providing excellent customer service and meeting sales targets, executing sales floor displays to a high standard and generating and preparing stock for the shop.
What we are looking for an Assistant Manager who:
- Support the Manager in the leadership of the shop, managing staff and volunteers to meet commercial targets;
- Maintain relationships internally and externally for the purposes of stock generation;
- Maintain efficient stock processing systems, ensuring that stock levels are sufficient and fluid;
- Ensure new goods are receipted, located, stored and transferred correctly and that inventory is accurate;
- Ensure Gift Aid is captured at every opportunity to optimise revenue from donations;
- Work with the Cyber till EPOS system and observe all cash handling and recording procedures, daily banking, weekly return forms and other recording which may be required from time to time, ensuring compliance is met in terms of the company’s policies & procedures and health and safety regulations throughout the store;
In return for your commitment, we offer a great reward package, which includes:
- Generous annual leave entitlement, starting at 34 days per annum (FTE) with service increments;
- Organisational pension scheme;
- Blue Light Card and Staff rewards programme;
- Cycle to Work Scheme;
- Wellbeing services which includes staff counselling;
- Flexible working arrangements;
- Great development opportunities;
The successful applicant will be subject to a standard disclosure from the Disclosure & Barring Service (paid for by Hope House). Hope House and Ty Gobaith Children’s Hospices are committed to equality of opportunity and meeting the needs of children, young people and families. The care we provide and the environment we create to deliver care reflects our ongoing commitment to respecting the diversity of the communities we serve, and the individual physical, spiritual and emotional needs of each person and their loved ones.
Assistant Shop Manager in Bridgnorth employer: Hope House and Tŷ Gobaith
At Hope House Children’s Hospices, we pride ourselves on being an exceptional employer dedicated to making a difference in the lives of children with life-threatening conditions. Our Bridgnorth team fosters a supportive and inclusive work culture, offering generous annual leave, flexible working arrangements, and extensive development opportunities to help you grow in your career. Join us in our mission and enjoy unique benefits like the Blue Light Card and wellbeing services, all while contributing to a meaningful cause.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Shop Manager in Bridgnorth
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Hope House and Tŷ Gobaith, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Assistant Shop Manager in Bridgnorth
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Hope House and Tŷ Gobaith that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Hope House and Tŷ Gobaith will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Hope House and Tŷ Gobaith and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Hope House and Tŷ Gobaith
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Hope House and Tŷ Gobaith, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Hope House and Tŷ Gobaith!
