At a Glance
- Tasks: Support the shop manager, lead staff, and ensure excellent customer service.
- Company: Join Hope House Children’s Hospices and make a difference in children's lives.
- Benefits: Enjoy 34 days annual leave, pension scheme, and flexible working arrangements.
- Other info: Great development opportunities and a supportive work environment.
- Why this job: Be part of a mission-driven team that helps children with life-threatening conditions.
- Qualifications: Retail experience and strong organisational skills are essential.
The predicted salary is between 25787 - 28471 £ per year.
Are you looking for your next opportunity as an Assistant Shop Manager? Then look no further and join us at Hope House Children’s Hospices to play a vital role in delivering our mission of helping every child with a life‑threatening condition live their best life. Hope House Children’s Hospices has an opportunity for a Part‑time Assistant Shop Manager to join our team based in Bangor. This is a permanent role working 22.5 hours per week, which includes a Saturday or Sunday and two full weekdays or one full weekday and two weekday half‑days. In return, the Assistant Shop Manager will receive a competitive salary of £25,787–£28,471 per annum (FTE).
About the role
The Assistant Shop Manager will be a confident, first‑class organiser with retail experience and previous management or supervisory experience. They will provide excellent customer service, meet sales targets, execute sales‑floor displays to a high standard, and generate and prepare stock for the shop.
Responsibilities
- Support the Manager in the leadership of the shop, managing staff and volunteers to meet commercial targets;
- Maintain relationships internally and externally for the purposes of stock generation;
- Maintain efficient stock processing systems, ensuring that stock levels are sufficient and fluid;
- Ensure new goods are receipted, located, stored and transferred correctly and that inventory is accurate;
- Ensure Gift Aid is captured at every opportunity to optimise revenue from donations;
- Work with the Cyber till EPOS system and observe all cash handling and recording procedures, daily banking, weekly return forms and other recording required by company policies, procedures and health and safety regulations throughout the store.
Benefits
- Generous annual leave entitlement, starting at 34 days per annum (FTE) with service increments;
- Organisational pension scheme;
- Blue Light Card and Staff rewards programme;
- Cycle to Work Scheme;
- Wellbeing services which include staff counselling;
- Flexible working arrangements;
- Great development opportunities.
Closing date: 24th June 2026 · Interview date: TBC.
Equality Statement
Hope House and Ty Gobaith Children’s Hospices are committed to equality of opportunity and meeting the needs of children, young people and families. The care we provide and the environment we create to deliver care reflects our ongoing commitment to respecting the diversity of the communities.
Assistant Shop Manager in Bangor employer: Hope House and Tŷ Gobaith
At Hope House Children’s Hospices, we pride ourselves on being an exceptional employer that values our staff and volunteers as integral to our mission of supporting children with life-threatening conditions. Located in Bangor, our work culture fosters collaboration and personal growth, offering generous benefits such as 34 days of annual leave, a supportive pension scheme, and flexible working arrangements, all while making a meaningful impact in the community. Join us to develop your career in a rewarding environment where your contributions truly matter.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Shop Manager in Bangor
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail sector and let them know you're on the lookout for an Assistant Shop Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by researching Hope House Children’s Hospices and understanding their mission. Show us that you’re not just another candidate, but someone who genuinely cares about making a difference in children's lives.
✨Tip Number 3
Practice your customer service skills! Think of examples from your past experiences where you went above and beyond for customers. We want to see how you can bring that same energy to the shop floor.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining our team at Hope House.
We think you need these skills to ace Assistant Shop Manager in Bangor
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Assistant Shop Manager role. Highlight your retail experience and any management or supervisory roles you've had. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about working with us at Hope House and how you can contribute to our mission. Keep it friendly and professional!
Showcase Your Customer Service Skills:Since excellent customer service is key for this role, make sure to include examples of how you've provided top-notch service in previous jobs. We love to see real-life stories that demonstrate your skills!
Apply Through Our Website:Don't forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you'll find all the details you need about the role and our values there.
How to prepare for a job interview at Hope House and Tŷ Gobaith
✨Know the Mission
Before your interview, take some time to understand Hope House Children’s Hospices and their mission. Familiarise yourself with their values and how they support children with life-threatening conditions. This will help you align your answers with their goals and show that you're genuinely interested in the role.
✨Showcase Your Retail Experience
Be ready to discuss your previous retail and management experience in detail. Think of specific examples where you've successfully led a team, met sales targets, or improved customer service. This will demonstrate your capability as an Assistant Shop Manager and how you can contribute to their success.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving skills and ability to handle various situations. For instance, think about how you would manage stock levels during busy periods or how you'd motivate volunteers. Practising these scenarios will help you respond confidently during the interview.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the shop's current challenges, team dynamics, or opportunities for development. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
