Assistant Shop Manager in Flint

Hope House Children’s Hospices has an opportunity for a Part-time Assistant Shop Manager to join our team based in Flint. The role will be on a permanent basis and involves working 15 hours per week, typically including one full weekday and either Saturday or Sunday, or two weekday half-days. Compensation is a competitive rate of £25,787 per annum FTE.

About the Role

The Assistant Shop Manager will be a confident, first‑class organiser with retail experience and prior management or supervisory experience. Key responsibilities include providing excellent customer service, meeting sales targets, executing high‑standard sales floor displays, and generating and preparing stock for the shop.

Responsibilities

• Support the Manager in leading the shop, managing staff and volunteers to meet commercial targets;
• Maintain relationships internally and externally for the purposes of stock generation;
• Maintain efficient stock processing systems, ensuring stock levels are sufficient and fluid;
• Ensure new goods are receipted, located, stored and transferred correctly and that inventory is accurate;
• Ensure Gift Aid is captured at every opportunity to optimise revenue from donations;
• Work with the Cyber till EPOS system and observe all cash handling and recording procedures, daily banking, weekly return forms and other recording which may be required from time to time, ensuring compliance is met in terms of the company’s policies & procedures and health and safety regulations throughout the store;

Benefits

• Generous annual leave entitlement, starting at 34 days per annum (FTE) with service increments;
• Organisational pension scheme;
• Blue Light Card and staff rewards programme;
• Cycle to Work Scheme;
• Wellbeing services which include staff counselling;
• Flexible working arrangements;
• Great development opportunities;

The successful applicant will be subject to a standard disclosure from the Disclosure & Barring Service (paid for by Hope House). Hope House and Ty Gobaith Children’s Hospices are committed to equality of opportunity and meeting the needs of children, young people and families. The care we provide and the environment we create to deliver care reflects our ongoing commitment to respecting the diversity of the communities we serve, and the individual physical, spiritual and emotional needs of each person and their loved ones.