At a Glance
- Tasks: Lead HR operations, focusing on staff performance, wellbeing, and development.
- Company: Hope Homecare is dedicated to providing compassionate care and supporting employee growth.
- Benefits: Enjoy a supportive work environment with opportunities for professional development and wellbeing initiatives.
- Other info: This role offers a chance to shape HR practices in a health and social care setting.
- Why this job: Make a real impact on employee experience while working in a dynamic and caring culture.
- Qualifications: 3+ years of HR experience, strong UK HR law knowledge, and excellent communication skills required.
The predicted salary is between 36000 - 60000 € per year.
1 month ago Be among the first 25 applicants
This range is provided by Hope Homecare. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Contact Us- Recruitment@hopehomecare.co.uk
To lead the delivery of high-quality HR operations across Hope Homecare, ensuring a proactive approach to staff performance, wellbeing, retention, and development. This role oversees all HR processes from appraisals and bonuses to wellbeing initiatives, with support from a part-time HR Assistant and the Citation HR platform for legal compliance and policy support.
Key Responsibilities
- Lead and document all staff appraisals and supervisions, including follow-up actions
- Track development goals and ensure promised training or qualifications are actioned
- Own and maintain the bonus tracker; issue monthly letters and coordinate with payroll
- Oversee Divya (HR Admin), checking accuracy of files and onboarding documentation
- Process DBS checks and monitor renewals for all relevant staff
- Lead Employee of the Month programme, staff celebration calendar, and morale initiatives
- Organise and send birthday cards, new baby gifts, bereavement gifts, and sick leave support
- Plan and coordinate the Christmas party, Christmas cards, and staff gift organisation
- Manage internal HR communications - emails, WhatsApp updates, posted staff messages
- Conduct exit interviews, analyse trends, and produce monthly turnover reports
- Ensure annual salary uplift planning, letters, and payroll integration with Rudra
- Handle grievances, disciplinaries, maternity/paternity/bereavement leave requests
- Liaise with Citation HR for employment law and disciplinary procedures
- Promote and monitor usage of staff wellbeing services like BupaAssist
- Regularly audit staff files and HR records for CQC/Home Office/PAMMS readiness
- Divya (HR Assistant) - oversight and task delegation - Rudra (Accounts & Payroll) - coordination for pay-related actions - Marzana (Compliance Manager) - alignment of HR files with audit standards - Fabiola (In-house Trainer) - training requests and follow-ups - Saeran (Recruitment Officer) - recruitment process input - Aggie (Deputy Manager) - field team performance escalation
- Minimum 3 years\' HR experience (health and social care preferred)
- Strong understanding of UK HR law and employee lifecycle
- Excellent written communication and organisational skills
- Experience handling staff issues including disciplinaries and grievances
- Comfortable working independently with remote tools and systems
- Ability to analyse staff trends and propose actionable improvements
- Familiarity with Sage 50, Access People Planner, and HR portals is a plu
ope Homecare is committed to staff development and retention. This role is critical to delivering a compliant, compassionate, and engaging experience for all our employees.
Seniority level
Seniority level
Mid-Senior level
Employment type
Employment type
Full-time
Job function
Job function
Health Care ProviderIndustries
IT Services and IT Consulting
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#J-18808-LjbffrHR & People Performance Manager in Cheshunt employer: Hope Homecare
Hope Homecare is an exceptional employer dedicated to fostering a supportive and engaging work environment in Cheshunt. With a strong commitment to staff development, wellbeing initiatives, and a proactive approach to HR operations, employees can expect meaningful growth opportunities and a culture that values compassion and compliance. Join us to be part of a team that celebrates achievements and prioritises employee satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land HR & People Performance Manager in Cheshunt
✨Tip Number 1
Familiarise yourself with the specific HR processes mentioned in the job description, such as appraisals and staff wellbeing initiatives. This will help you demonstrate your understanding of the role during any discussions or interviews.
✨Tip Number 2
Network with current or former employees of Hope Homecare to gain insights into their company culture and HR practices. This can provide you with valuable information that you can use to tailor your approach when applying.
✨Tip Number 3
Showcase your experience with HR software like Sage 50 or Access People Planner, as familiarity with these tools is a plus. If you have experience with similar systems, be ready to discuss how you've used them effectively in past roles.
✨Tip Number 4
Prepare to discuss your approach to handling grievances and disciplinaries, as these are key responsibilities in the role. Think of examples from your past experience where you successfully managed such situations and the outcomes that followed.
We think you need these skills to ace HR & People Performance Manager in Cheshunt
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your HR experience, especially in health and social care. Emphasise your understanding of UK HR law and any relevant tools you've used, like Sage 50 or Access People Planner.
Craft a Compelling Cover Letter:In your cover letter, demonstrate your passion for staff wellbeing and development. Mention specific examples of how you've successfully managed appraisals, training, or employee morale initiatives in the past.
Showcase Communication Skills:Since excellent written communication is crucial for this role, ensure your application is free from errors. Use clear and concise language to convey your ideas effectively.
Highlight Analytical Abilities:Discuss your experience in analysing staff trends and how you’ve proposed actionable improvements. This will show that you can contribute to the company's goals in a meaningful way.
How to prepare for a job interview at Hope Homecare
✨Know Your HR Fundamentals
Make sure you have a solid understanding of UK HR law and the employee lifecycle. Brush up on key concepts related to appraisals, grievances, and disciplinary procedures, as these will likely come up during your interview.
✨Showcase Your Experience
Prepare specific examples from your past roles that demonstrate your ability to handle staff performance, wellbeing initiatives, and retention strategies. Highlight any experience you have in health and social care, as this is preferred for the role.
✨Demonstrate Organisational Skills
Since the role involves managing various HR processes, be ready to discuss how you stay organised. You might want to share tools or methods you use to track development goals, manage onboarding documentation, or coordinate staff celebrations.
✨Engage with the Company Culture
Research Hope Homecare's values and culture before the interview. Be prepared to discuss how you can contribute to their commitment to staff development and retention, and share ideas for promoting employee wellbeing and morale.
