At a Glance
- Tasks: Support sales growth through lead generation, admin tasks, and customer relations.
- Company: Join Hope & Glory, an award-winning British tea brand on an exciting growth journey.
- Benefits: Enjoy a dynamic work environment with opportunities for personal and professional development.
- Other info: Ideal for those looking to grow in a fast-paced, supportive company culture.
- Why this job: Be part of a passionate team making a mark in the tea industry while enhancing your skills.
- Qualifications: Must be organised, resourceful, and possess strong communication skills; experience with Excel is a plus.
The predicted salary is between 28800 - 43200 £ per year.
As part of the company’s growth and expansion, the company is looking to appoint a Sales Support Executive to support the commercial growth of the business.
This individual will be a critical member of the UK business, with the responsibility for delivering the passion, commitment, and commercial focus required to meet our business ambitions and objectives, enhancing the reputation of the brand within their respective responsibilities and contributing to the future success and direction of the Company.
Job Overview
As part of Hope & Glory’s growth and expansion, the company is looking to appoint a sales support executive to our UK team to assist in the continued growth of the business. This will be a key role in a small but busy team with responsibilities that will include lead generation, general sales, and sales admin support. The Sales Support Executive will also provide essential telephone support to customers and maintain excellent relationships, with occasional face-to-face support when required.
This is a unique opportunity to take a key role in a young and exciting company and be part of its journey during this exhilarating period of growth.
Company Overview
Hope & Glory is an award-winning, premium British tea brand looking to return Britain’s glory days of teas to the UK and across the world.
Headquartered in Hertfordshire, the Company is small but growing with exciting ambitions. Led by an experienced senior management and business advisor team who have worked tirelessly to build Hope & Glory on strong foundations, ensuring the Company has a very exciting future ahead.
Responsibilities and Duties
- Provide reliable and positive telephone support to internal and external customers
- Make proactive outbound telesales calls to identify leads and/or follow up enquiries
- Make appointments with prospect/existing clients
- Handle and process incoming sales enquiries and sales orders
- Keep CRM systems updated and accurate
- Assist with admin and client support for field sales team
- Respond to incoming telephone calls, email requests, etc., and send out sales and marketing material
- Provide credit control support
What do we need from you?
- Highly organised and resourceful with the ability to multi-task
- Ability to develop and maintain relationships – with customers and partners
- Excellent, positive, efficient telephone manner and the ability to communicate well
- Able to work independently, as well as part of a team, to achieve results
- Persistent and resilient
- Experience with Excel & MS Office
- Calm and courteous manner
- Competency in email communication and presentation
- Good oral and written communication skills
As a Company, as well as having the right experience and attributes for the role and Company, we place particular focus on the emotional intelligence that our team members display in their ability to work with other people and the commitment to “go-beyond the call of duty” in a fast-paced, demanding, and growing Company – with the empathy, professionalism, maturity, optimism, and unreserved drive to deliver – these are critically important traits to us.
Applicants must provide evidence that they are eligible to live and work in the UK
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Sales Support Executive in Stevenage employer: Hope & Glory
Hope & Glory is an exceptional employer that fosters a vibrant and supportive work culture, where every team member plays a vital role in the company's exciting growth journey. Located in Hertfordshire, employees benefit from a collaborative environment that encourages personal and professional development, alongside the opportunity to contribute to a premium British brand with ambitious goals. With a focus on emotional intelligence and a commitment to excellence, Hope & Glory offers a unique chance to be part of a passionate team dedicated to delivering outstanding customer experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Support Executive in Stevenage
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales Support Executive at Hope & Glory, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Hope & Glory. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales Support Executive. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales Support Executive in Stevenage
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Hope & Glory:When writing your cover letter, make sure to tailor your message specifically for Hope & Glory. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Hope & Glory
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Hope & Glory that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Hope & Glory that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Hope & Glory’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
