Pharmacy Technician in Manchester

We are seeking to recruit an experienced, motivated, and enthusiastic Pharmacy Technician to join our GP practice in Manchester. You will play a key role in supporting the pharmacist, clinicians, administration team, and patients in delivering high-quality, innovative, and safe prescribing practices, ensuring the best clinical outcomes for our patients. The ideal candidate will be highly organized, detail-oriented, and understanding of responsibilities related to patient information and confidentiality. This position is available on either a part-time (30 hours) or full-time (37.5 hours) basis.

We offer:

• Opportunity for career development and progression
• Inclusive Benefits: Competitive salary, Cycle to work scheme, NHS Car Scheme, Free Eye test, NHS pension, and 5 weeks annual leave (inclusive of bank holidays, pro rata)

Main duties of the job:

• Complete medicines reconciliations post hospital discharge, investigating queries with hospital departments and community pharmacies.
• Action medication changes on patient's repeat lists for prescriber sign off and carry out de-prescribing and medication switches where appropriate.
• Carry out audits and manage high risk drug monitoring, requesting bloods and reviewing doses.
• Consultations with patients regarding confusion or concerns about their medication and provide support including medication reminder charts and liaising with their community pharmacy.
• Identify patients eligible for SMRs, review their record to address any overdue bloods or monitoring, compliance concerns or potential issues for discussion.
• Respond to general tasks regarding supply issues, formulary questions, brand requests and compliance concerns.
• Set up and synchronise batch prescriptions / eRD.

About us:

Hope Citadel is a primary care provider with a heart for deprived communities. We run 11 doctors practices, mainly in Oldham and Rochdale, and employ over 200 staff. We started 15 years ago by a passionate group of people looking to reverse the inverse care law by providing quality healthcare in areas of deprivation. Our staff are driven by social justice, by compassion, and by a drive to see real change in the communities they live and work in. We prioritise maintaining high healthcare outcomes, but know that in order to do this, we need to be an employer of choice and look after our staff well. We do this by making commitments such as being a Real Living Wage employer, running mentoring and learning and development opportunities, and finding space to socialise and have fun together. We are proud to be a diverse and inclusive employer.

Job responsibilities:

• Respond to medication queries from patients, GPs, nurses, receptionists, and other healthcare professionals within the post holder’s expertise in a professional manner.
• Support the clinical team to manage drug shortage queries and drug recalls.
• Liaise with local community pharmacies and hospitals regarding prescription queries, helping to ensure a smooth transition from secondary to primary care.
• Build strong working relationships with local community pharmacies and other care providers to assist patients and provide a high-quality service.
• Lead on medication synchronisation to support patients and community pharmacy to manage patient medication ordering.
• Undertake medicine reconciliation from hospital discharge and secondary care clinic documentation in accordance with practice protocols and update patients’ medical records accordingly.
• Have a comprehensive understanding of Repeat Dispensing (eRD) when it is appropriate to use and how to manage this type of prescribing.
• Support the pharmacist and practice team with the repeat prescribing reauthorisation process by reviewing patient requests for repeat prescriptions and reviewing medicines reaching review dates.
• Provide advice to patients and the practice team in changes to prescribing to support the improvement of prescribing safety, quality and cost effectiveness.
• Participate in medication audits and support the clinical team on prescribing projects.
• Attend practice and other meetings of relevance where appropriate.
• Work autonomously and be capable of prioritising work whilst maintaining accurate and timely records, escalating when appropriate.
• Be responsible for own workload to meet set deadlines.

Person Specification:

• Experience of working on own initiative within professional boundaries and within national/local protocols and legislation.
• Experience of responding directly to enquiries from patients.
• Using IT systems to record, analyse and communicate information accurately.
• Knowledge and understanding of responsibilities related to patient information and confidentiality.
• Understanding of clinical governance and quality measures.

• Diploma Level 3 or equivalent in Pharmacy Services.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.