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- Tasks: Manage a busy reception, handle patient queries, and support clinical staff.
- Company: Join a compassionate team dedicated to helping others.
- Benefits: Flexible hours, full-time or part-time positions available.
- Other info: Work in a dynamic environment with opportunities for growth.
- Why this job: Make a real difference in patients' lives while developing your skills.
- Qualifications: Good IT skills, excellent communication, and experience in a similar role preferred.
The predicted salary is between 30000 - 40000 £ per year.
Do you want to have a job that helps people and work with great colleagues? Then come and be part of our team. As a medical receptionist, you will work as part of a team that completes the day-to-day tasks. You will complete daily, weekly, and monthly tasks and will multitask and prioritise to get this work done. You will support clinical staff and problem solve for patients and display exceptional communication skills.
The ideal candidate will have:
- A positive and calm manner
- Compassion, patience, and understanding
- Good organisational skills and the ability to work systematically
- The ability to follow procedures and protocols closely
- Good IT skills
- Brilliant interpersonal skills
They will need to be able to work in a busy environment, being helpful and efficient when communicating with other staff and patients. Experience in a similar role is preferred. We have full-time or part-time positions available, with working hours between Monday-Sunday 8am-8pm.
Main duties of the job include:
- Managing a busy reception, handling patient face-to-face queries and dealing with incoming phone calls
- Using the e-Referral system for referrals to hospitals and other care providers
- Scanning and filing all correspondence into patients' medical records using the docman system
- Triage all clinical correspondence and workflow necessary documents to clinicians
- Coding all relevant clinical information into patients' medical records
- Making, cancelling, and amending appointments
Medical Receptionist in Manchester employer: Hope Citadel Healthcare CIC
Contact Detail:
Hope Citadel Healthcare CIC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medical Receptionist in Manchester
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might know someone in the medical field. A personal connection can often get your foot in the door faster than any application.
✨Tip Number 2
Practice makes perfect! Before your interview, run through common questions with a mate or in front of the mirror. This will help you feel more confident and articulate when discussing your skills and experience.
✨Tip Number 3
Show off your personality! When you meet potential employers, let your positive and calm manner shine through. They want to see how you interact with people, so be yourself and showcase your compassion and understanding.
✨Tip Number 4
Don’t forget to follow up! After an interview, drop a quick thank-you email to express your appreciation for the opportunity. It keeps you on their radar and shows that you're genuinely interested in the role.
We think you need these skills to ace Medical Receptionist in Manchester
Some tips for your application 🫡
Show Your Compassion: In your application, let us see your compassionate side! Share experiences where you've helped others or resolved issues, as this role is all about supporting patients and working with a team.
Highlight Your Organisational Skills: We need someone who can juggle multiple tasks like a pro. Make sure to mention any experience you have in managing busy environments and how you stay organised under pressure.
Demonstrate Your IT Savvy: Since good IT skills are essential for this role, don’t forget to mention any relevant software or systems you’ve used before. Show us that you’re comfortable with tech!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and get to know you better. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Hope Citadel Healthcare CIC
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a medical receptionist. Familiarise yourself with tasks like managing patient queries, using e-Referral systems, and handling medical records. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
Since this role requires exceptional communication, prepare examples of how you've effectively communicated with patients or colleagues in the past. Think about times when you resolved conflicts or provided excellent customer service, as these stories will highlight your ability to be calm and compassionate under pressure.
✨Demonstrate Your Organisational Skills
Being well-organised is crucial for a medical receptionist. During the interview, discuss your methods for prioritising tasks and managing a busy workload. You could mention tools or techniques you use to stay organised, which will reassure them that you can handle the demands of the job.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about potential challenges you might face in a busy reception environment and how you would handle them. Practising these scenarios will help you respond confidently and show that you're ready for the fast-paced nature of the role.