At a Glance
- Tasks: Manage patient records and support our healthcare team in a busy practice.
- Company: Hope Citadel, a compassionate primary care provider focused on social justice.
- Benefits: Real Living Wage, mentoring opportunities, and a supportive work environment.
- Why this job: Make a real difference in communities while gaining valuable experience in healthcare.
- Qualifications: IT skills, attention to detail, and a passion for patient care.
- Other info: Join a dynamic team dedicated to improving healthcare outcomes.
The predicted salary is between 36000 - 60000 £ per year.
As a Medical Administrator, you'll help keep our busy practice running smoothly by:
- Using EMIS Web to manage patient records accurately and efficiently
- Handling referrals, appointment requests, and clinical correspondence
- Providing a warm and professional service to patients both in person and by phone
- Supporting our doctors, nurses, and wider team with essential admin tasks
- Contributing to a positive, well-organised, and welcoming practice environment
Requirements
- Confident using IT systems especially EMIS
- Detail-oriented, proactive, and calm under pressure
- Compassionate, reliable, and committed to excellent patient care
- A true team player with a can-do attitude
About the practice
Hope Citadel is a primary care provider with a heart for deprived communities. We run 11 doctors practices and employ over 200 staff. We were started 16 years ago by a passionate group of people looking to reverse the inverse care law by providing quality healthcare in areas of deprivation. This still underpins why we do what we do to make the invisible, visible. Our staff are driven by social justice, by compassion, and by a drive to see real change in the communities they live and work in.
Primary care is not an easy space to work in, and that is exacerbated in areas of deprivation. In order to provide the best service to patients, it is vital that our culture and our processes are aligned. We prioritise maintaining high healthcare outcomes, but know that in order to do this, we need to be an employer of choice and look after our staff well. We do this by making commitments such as being a Real Living Wage employer, running mentoring and learning and development opportunities, and finding space to socialise and have fun together.
Medical Administrator in Manchester employer: Hope Citadel Healthcare CIC
Contact Detail:
Hope Citadel Healthcare CIC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medical Administrator in Manchester
✨Tip Number 1
Get to know the practice! Research Hope Citadel and understand their mission. When you show genuine interest in their work, it’ll shine through in your conversations and interviews.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. This will help you articulate your experience and how it aligns with the compassionate care they provide.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can give you insider tips about the culture and what it’s really like to work there.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Medical Administrator in Manchester
Some tips for your application 🫡
Show Your Passion for Patient Care: When writing your application, let your passion for patient care shine through. We want to see how you connect with our mission of providing quality healthcare in deprived communities. Share any relevant experiences that highlight your commitment to compassionate service.
Be Detail-Oriented: As a Medical Administrator, attention to detail is key. Make sure your application is free from typos and errors. We appreciate candidates who take the time to present their information clearly and accurately, just like we do with patient records!
Highlight Your IT Skills: Since you'll be using EMIS Web, it's important to showcase your IT skills in your application. Mention any experience you have with similar systems or your ability to quickly learn new software. We love tech-savvy team players who can adapt to our tools!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team at Hope Citadel!
How to prepare for a job interview at Hope Citadel Healthcare CIC
✨Know Your EMIS Web
Familiarise yourself with EMIS Web before the interview. Brush up on how to manage patient records and handle appointment requests, as this will show your confidence in using IT systems, which is crucial for the role.
✨Showcase Your Compassion
Prepare examples that highlight your compassionate approach to patient care. Think of situations where you provided excellent service or supported a team member, as this aligns with the practice's values and mission.
✨Stay Calm Under Pressure
Be ready to discuss how you handle stressful situations. Share specific instances where you remained calm and proactive, especially in busy environments, to demonstrate your ability to thrive in a fast-paced medical setting.
✨Emphasise Teamwork
Since being a team player is key, come prepared with stories that illustrate your collaborative spirit. Highlight experiences where you contributed to a positive work environment or supported colleagues, showing that you fit well within their culture.