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- Tasks: Lead a vibrant team to deliver exceptional service and delicious food in a fast-paced restaurant.
- Company: HOP Vietnamese, a dynamic restaurant group with a focus on community and individuality.
- Benefits: Free food on shifts, competitive pay, bonuses, paid training, and fun team events.
- Why this job: Join a culture that celebrates joy, growth, and the love of Vietnamese cuisine.
- Qualifications: 1+ years in management, hospitality experience, and a passion for great service.
- Other info: Enjoy a structured career ladder and a supportive team environment.
The predicted salary is between 36000 - 60000 £ per year.
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This range is provided by HOP Vietnamese. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Overview
General Manager — London (100% Onsite)
London & UK Based Vietnamese Restaurants
£43,000 Basic Plus Bonus and Salary Top Up Due to Location Complexity (OTE £45,000)
Hours: 45 hours per week on a rota basis (5 working days between Monday and Sunday, with 2 days off per week)
Plus Complete Benefits Package Including Free Food on Every Shift, Paid Breaks, Team Events, Paid Training, Structured Career Ladder for Development, Referral Bonus, Discounts, Gifts and More…
This isn’t just another management role – it’s a career with real growth opportunities. We invest in our people with paid training, team events, bonuses, and a culture that celebrates individuality.
Our purpose is to create moments of Joy in everything we do. Values: Thoughtful, Togetherness, Free Spirit, Good Vibes.
The Role
General Manager, London (100% onsite). Lead a team in a fast-paced, high-energy restaurant to deliver top-notch service, delicious food, and a memorable guest experience. You will drive operational efficiency, stock management, cost control, and compliance to health, safety, and licensing standards. You’ll train and retain a motivated team and work closely with senior management to hit company targets.
Your Background / Skills
- + At least 1 year of previous General Management experience
- + Ideally, experience in restaurant, hospitality, quick-service (QSR) or high-energy, casual dining
- + Proven ability to thrive in a fast-paced restaurant, balancing efficiency with great customer experience
- + People-focused leader who can inspire and energize a team
- + Strong operational knowledge, including stock management, compliance, and cost control
- + Hands-on approach—willing to step in and support the team when needed
- + Excellent communication skills with staff and customers
- + Problem-solver who stays cool under pressure and adapts quickly
- + Passion for food and service; understanding of Vietnamese cuisine or culture is a bonus
Where you’ll shine
As the heartbeat of the restaurant, you’ll steer daily operations to ensure service excellence, food quality, and customer satisfaction. You’ll lead by example, energize your team, optimize workflows, manage stock, and maintain costs. You’ll ensure compliance with health, safety, and licensing standards and partner with senior management to achieve targets.
What’s on Offer
- Free food on every shift
- Fair pay for all team members
- Minimum 45-hour contract
- Team events & 1 party a year (Summer)
- 28 days holiday a year + birthday day off + 1 extra day for every two years
- Paid training and a structured career ladder for development
- Wagestream
- Competitive bonus plus salary top ups based on location complexity
- 50% discount for family/friends
- Gifts on special occasions
Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Your Experience / Background / Previous Roles May Include: Hospitality, Restaurant Manager, Store Manager, Food & Beverage Manager, AGM, Hospitality Area Manager, Shift Leader, QSR Dining, Leisure, Casual Dining.
Application notice: We take your privacy seriously. You may be contacted by email, text or telephone. Your data is processed by RR (Recruitment Revolution) under legitimate interests for recruitment. Refer to RR Data Privacy Policy for details.
Seniority level
- Mid-Senior level
Employment type
- Full-time
Job function
- Management
- Industries: Hospitality
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Restaurant General Manager employer: HOP Vietnamese
Contact Detail:
HOP Vietnamese Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant General Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the restaurant industry, attend local events, and don’t be shy about letting people know you’re on the hunt for a General Manager role. You never know who might have the inside scoop on an opening!
✨Tip Number 2
Prepare for those interviews by practising common questions and scenarios specific to restaurant management. Think about how you’d handle a busy service or resolve a team conflict. We want you to shine and show off that hands-on approach!
✨Tip Number 3
Show your passion for food and service! When you get the chance to chat with potential employers, share your love for Vietnamese cuisine and how it influences your management style. It’s all about making that personal connection!
✨Tip Number 4
Don’t forget to apply through our website for a fast-track path to the Leadership Team! We’re all about creating moments of joy, and we want you to be part of that journey. Let’s make it happen together!
We think you need these skills to ace Restaurant General Manager
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the restaurant industry shine through. Share specific experiences that highlight your enthusiasm for food and service, especially if you have a connection to Vietnamese cuisine!
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for this role. Highlight your previous management experience and any relevant skills that align with the job description. We want to see how you can bring your unique flair to our team!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’re the perfect fit for the General Manager position.
Apply Through Our Website: Don’t forget to apply through our website for a fast-track path to our Leadership Team! It’s the best way for us to receive your application and get you on board with our vibrant community.
How to prepare for a job interview at HOP Vietnamese
✨Know Your Stuff
Before the interview, brush up on your knowledge of Vietnamese cuisine and culture. This role is all about creating joy through food, so showing that you understand the menu and can talk passionately about it will definitely impress.
✨Showcase Your Leadership Style
Be ready to discuss your previous management experiences. Think of specific examples where you inspired your team or solved a problem under pressure. They want to see how you lead and energise a team in a fast-paced environment.
✨Demonstrate Operational Savvy
Prepare to talk about your experience with stock management, cost control, and compliance. Bring examples of how you've successfully managed these areas in past roles, as this is crucial for the General Manager position.
✨Emphasise Team Spirit
This company values togetherness and good vibes, so be sure to highlight your ability to foster a positive team culture. Share stories of team events or training sessions you've led that brought people together and boosted morale.
