Head of Operations — Premium Workspace & Member Experience in West End

Head of Operations — Premium Workspace & Member Experience in West End

West End Full-Time 59400 - 72600 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead operations across multiple locations, ensuring top-notch member experiences and team performance.
  • Company: Hop Talent, a premium workspace operator based in London.
  • Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
  • Other info: Collaborate closely with senior leadership to drive operational excellence.
  • Why this job: Join a fast-paced hospitality environment and make a real impact on member satisfaction.
  • Qualifications: Proven experience in operations leadership and a passion for enhancing guest experiences.

The predicted salary is between 59400 - 72600 £ per year.

Hop Talent, a London-based premium workspace operator, is seeking an experienced Operations Director to lead all operational functions across multiple locations.

The role involves strategic and hands-on leadership, driving operational excellence and high‑performing teams, while ensuring outstanding member experiences.

You will work closely with the Founder, COO and Managing Director to optimise performance, compliance and guest satisfaction in a fast-paced hospitality‑led environment.

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Head of Operations — Premium Workspace & Member Experience in West End employer: Hop Talent

Join a dynamic and innovative team at our Shoreditch HQ, where we prioritise creating an exceptional workplace culture. As an Office Manager, you'll enjoy a hands-on role with ample opportunities for personal growth, competitive salary, equity options, and a supportive environment that values your contributions. With a focus on teamwork and employee experience, we ensure that every day is rewarding and impactful.

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Contact Details:

Hop Talent Recruitment Team

We think you need these skills to ace Head of Operations — Premium Workspace & Member Experience in West End

Strategic Leadership
Operational Excellence
Team Management
Performance Optimisation
Compliance Management
Guest Satisfaction
Hospitality Industry Knowledge