Head of Operations — Premium Workspace & Member Experience in West End

Head of Operations — Premium Workspace & Member Experience in West End

West End Full-Time 59400 - 72600 £ / year (est.) No working from home possible
Hop Talent

At a Glance

  • Tasks: Lead operations across multiple locations, ensuring top-notch member experiences and team performance.
  • Company: Hop Talent, a premium workspace operator based in London.
  • Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
  • Other info: Collaborate closely with senior leadership to drive operational excellence.
  • Why this job: Join a fast-paced hospitality environment and make a real impact on member satisfaction.
  • Qualifications: Proven experience in operations leadership and a passion for enhancing guest experiences.

The predicted salary is between 59400 - 72600 £ per year.

Hop Talent, a London-based premium workspace operator, is seeking an experienced Operations Director to lead all operational functions across multiple locations.

The role involves strategic and hands-on leadership, driving operational excellence and high‑performing teams, while ensuring outstanding member experiences.

You will work closely with the Founder, COO and Managing Director to optimise performance, compliance and guest satisfaction in a fast-paced hospitality‑led environment.

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Head of Operations — Premium Workspace & Member Experience in West End employer: Hop Talent

As a Service Manager in Financial Management, you will thrive in a dynamic work culture that prioritises innovation and continuous improvement. Our company offers exceptional employee growth opportunities, including leadership development and cross-functional collaboration, all while fostering long-term client relationships in a supportive environment. Located in a vibrant area, we provide a unique chance to represent the business at industry events, enhancing your professional network and career trajectory.

Hop Talent

Contact Details:

Hop Talent Recruitment Team

We think you need these skills to ace Head of Operations — Premium Workspace & Member Experience in West End

Strategic Leadership
Operational Excellence
Team Management
Performance Optimisation
Compliance Management
Guest Satisfaction
Hospitality Industry Knowledge