At a Glance
- Tasks: Support daily operations of managed office spaces and ensure smooth service delivery.
- Company: Dynamic company focused on efficient office management and tenant satisfaction.
- Benefits: Gain hands-on experience, develop skills, and enjoy a collaborative work environment.
- Other info: Opportunity for growth in a fast-paced, supportive environment.
- Why this job: Be the go-to person for problem-solving and make a real difference in office operations.
- Qualifications: Experience in operations or facilities management, strong organisational skills, and excellent communication.
The predicted salary is between 22950 - 28050 £ per year.
The Operations Assistant will support the Head of Operations in the day-to-day management of a portfolio of managed office spaces. This role focuses on ensuring operational efficiency, resolving issues as they arise across sites, and maintaining a high standard of service delivery for occupiers and stakeholders.
You’ll be the “eyes and ears” across the portfolio—helping identify problems early, coordinate solutions, and keep everything running smoothly.
Operational Support- Assist the Head of Operations in overseeing multiple managed office locations
- Monitor day-to-day operations and flag issues requiring escalation
- Support implementation of operational policies and procedures
- Help coordinate new site launches, refurbishments, and fit-outs
- Act as a first point of contact for operational issues across the portfolio
- Log, track, and follow up on maintenance, service, and tenant-related issues
- Coordinate with contractors, suppliers, and site teams to resolve problems efficiently
- Ensure timely communication and updates to relevant stakeholders
- Liaise with facilities management providers and contractors
- Schedule planned maintenance and reactive works
- Track service performance and ensure SLAs are met
- Assist with compliance checks (health & safety, statutory requirements)
- Support occupier experience by responding to queries and requests
- Help manage tenant communications and notices
- Assist with onboarding new tenants and offboarding processes
- Maintain accurate records of issues, works, and site activity
- Prepare reports for the Head of Operations (e.g., issue logs, performance metrics)
- Assist with budgeting tracking and invoice processing where required
- Support data collection for operational performance analysis
- Previous experience in operations, facilities, property management, or similar
- Strong organisational and multitasking skills
- Ability to manage and prioritise multiple issues across different locations
- Excellent communication skills (written and verbal)
- Problem-solving mindset with attention to detail
- Proficiency in Microsoft Office (Excel, Outlook, Word)
- Experience in managed offices, coworking, or commercial property
- Familiarity with facilities management systems or CAFM tools
- Understanding of health & safety and compliance requirements
Operations Assistant in Slough employer: Hop Talent
As a Service Manager in Financial Management, you will thrive in a dynamic work culture that prioritises innovation and continuous improvement. Our company offers exceptional employee growth opportunities, including leadership development and cross-functional collaboration, all while fostering long-term client relationships in a supportive environment. Located in a vibrant area, we provide a unique chance to represent the business at industry events, enhancing your professional network and career trajectory.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Assistant in Slough
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Hop Talent and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Hop Talent!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Hop Talent keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Operations Assistant in Slough
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Hop Talent:This is your chance to really connect with the team at Hop Talent. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Hop Talent
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Hop Talent.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Hop Talent that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Hop Talent. Show them you’re not just focused on the day-to-day but also have a strategic mindset!