Senior Facilities Manager

About the Company

We are a leading group of high-end boutique gyms in Central London, known for our luxury facilities, premium service, and commitment to exceptional member experiences. With multiple sites across prime London locations, we combine cutting-edge fitness equipment, elegant interiors, and a first-class environment for our members.

Role Overview

The Facilities Maintenance Manager will be responsible for ensuring all gym sites are maintained to the highest possible standards — operationally, aesthetically, and safely. This is a hands-on, multi-site role requiring strong technical knowledge, exceptional attention to detail, and the ability to manage contractors, maintenance teams, and service providers across multiple premium locations.

Key Responsibilities

Facilities & Maintenance Management

• Oversee all aspects of facilities maintenance across multiple gym sites in Central London.
• Ensure all buildings, plant, and equipment are operational, safe, and compliant with regulations.
• Implement and manage planned preventive maintenance (PPM) schedules for HVAC, electrical, plumbing, and fitness equipment.
• Respond promptly to reactive maintenance issues to minimise downtime and member disruption.
• Conduct regular site inspections and audits to uphold brand standards and identify potential risks or improvements.

Contractor & Supplier Management

• Manage relationships with external contractors, engineers, cleaning, and service providers.
• Source, negotiate, and manage maintenance contracts ensuring value, quality, and reliability.
• Oversee on-site works and ensure compliance with company policies and health & safety standards.

Health, Safety & Compliance

• Maintain full compliance with statutory requirements including fire safety, water hygiene, electrical testing, and building regulations.
• Maintain accurate records of maintenance, inspections, and certifications.
• Support site teams with risk assessments and incident response.

Budget & Reporting

• Manage facilities budgets, track spend, and prepare cost reports.
• Identify cost-saving opportunities without compromising quality or safety.
• Provide regular maintenance and compliance reports to senior management.

Skills & Experience Required

• Proven experience managing facilities across multiple sites, ideally in the hospitality, leisure, or premium fitness industry.
• Strong technical understanding of building systems (HVAC, electrical, plumbing, etc.).
• Excellent project management and organisational skills — able to prioritise effectively across different locations.
• Strong contractor management and negotiation skills.
• Knowledge of health & safety, fire safety, and statutory compliance.
• Experience working in high-end or customer-focused environments, with an eye for detail and presentation.
• Competent in using facilities management software and reporting systems.
• A proactive problem solver with strong communication and leadership skills.

Paying up to £65k + bonus