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For Companies At a Glance
- Tasks: Build and maintain client relationships while managing room space needs.
- Company: Join a growing room rental business focused on therapeutic spaces for professionals.
- Benefits: Enjoy a competitive salary up to £35k plus bonuses.
- Why this job: Be the key contact for clients, enhancing their experience and contributing to growth.
- Qualifications: Strong communication skills and multitasking abilities are essential.
- Other info: This is a full-time on-site role with opportunities for personal development.
The predicted salary is between 28000 - 42000 £ per year.
Job Description
My client are a room rental business, providing the perfect therapeutic and containing spaces for qualified counsellors and therapists. They are now looking for a Client Relationship Manager/Office Manager to join their business and join them on their journey of growth over the next few years.
This is a full-time on-site role for a Client Relationship Manager. As a Client Relationship Manager, you will be responsible for building and maintaining relationships with clients and understanding their room space needs. You will act as the main point of contact for clients when they require a space and the after care. This role requires strong communication skills, as well as the ability to multitask and prioritise.
Responsible for:
Sales:
– Dealing with new leads/enquiries.
– Conducting viewings and closing sales.
– Chasing and touching base with old/cold leads.
Account management:
– Staying in touch with all clients.
– Facilitating further sales, as they require more space.
– Helping clients with any invoice queries they may have.
– Being the primary point of contact for all queries and issues clients may have.
Buildings management:
– Responding and liaising with clients about building management issues when raised.
– Overseeing maintenance and arranging with suppliers.
To discuss this role in more detail, please give me a call on 07786 985 970
Paying up to £35k + bonus
Operations Executive employer: Hop Talent
Contact Detail:
Hop Talent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Executive
✨Tip Number 1
Familiarise yourself with the room rental industry and the specific needs of therapists and counsellors. Understanding their requirements will help you build rapport and demonstrate your knowledge during interviews.
✨Tip Number 2
Practice your communication skills by engaging in role-play scenarios where you handle client inquiries or complaints. This will prepare you for the real-life situations you'll encounter as a Client Relationship Manager.
✨Tip Number 3
Network with professionals in the counselling and therapy field. Attend relevant events or join online forums to connect with potential clients and gain insights into their needs, which can be beneficial in your role.
✨Tip Number 4
Showcase your multitasking abilities by sharing examples from previous roles where you successfully managed multiple priorities. This will highlight your capability to handle the diverse responsibilities of the Operations Executive position.
We think you need these skills to ace Operations Executive
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Operations Executive position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in client relationship management, sales, and office management. Use bullet points for clarity and focus on achievements that demonstrate your ability to multitask and prioritise.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight specific experiences that showcase your communication skills and ability to build relationships with clients. Make sure to mention your understanding of the therapeutic space needs.
Proofread Your Application: Before submitting your application, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Hop Talent
✨Showcase Your Communication Skills
As a Client Relationship Manager, strong communication is key. Be prepared to demonstrate your ability to articulate thoughts clearly and listen actively. Use examples from past experiences where you successfully managed client relationships or resolved issues.
✨Demonstrate Multitasking Abilities
This role requires juggling multiple tasks at once. During the interview, share specific instances where you effectively prioritised tasks and managed your time. Highlight any tools or methods you use to stay organised.
✨Understand the Business Model
Familiarise yourself with the room rental business and its unique challenges. Research the company’s values and mission to show that you are genuinely interested in their growth journey. This will help you align your answers with their goals.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills, especially regarding client management and building maintenance issues. Prepare scenarios where you successfully handled similar situations, showcasing your proactive approach and solutions-oriented mindset.
