Maintenance & Reliability Manager Asset Management

We are looking for a hands-on and organised Maintenance Manager to lead and coordinate the maintenance function across our growing portfolio of serviced office spaces in London . This role is key to ensuring that our workspaces remain operational, safe, and well-maintained at all times. You will be responsible for managing a multi-skilled maintenance team , overseeing scheduling , planned preventative maintenance (PPM) , and reactive tasks , while ensuring exceptional service standards across all sites. Key Responsibilities: Team Management : Lead, supervise, and support a mobile or site-based maintenance team, including performance management and training. Work Scheduling : Create and manage maintenance schedules across all locations, ensuring timely delivery of both reactive and planned works. Planned Preventative Maintenance (PPM) : Develop and maintain a robust PPM program to minimise downtime and prolong asset life. Reactive Maintenance : Oversee and prioritise incoming maintenance requests, ensuring issues are resolved quickly and efficiently. Compliance & Safety : Ensure all maintenance work is compliant with relevant legislation and internal health & safety policies. Asset Management : Maintain accurate records of building assets, equipment, and service history. Contractor Coordination : Liaise with approved contractors for specialist work, ensuring quality and timely completion. Reporting : Provide regular reports on maintenance activity, team performance, and operational issues. Budget Awareness : Work within budget parameters for maintenance costs, seeking cost-effective solutions when possible. Customer Experience : Ensure maintenance work enhances the overall experience of clients using the serviced office spaces. Requirements: Proven experience in a maintenance or building services management role, preferably within serviced offices, hospitality, or commercial real estate. Strong team leadership and scheduling skills. Good technical understanding of HVAC, electrical, plumbing, and general building maintenance. Familiarity with compliance standards including H&S regulations. Experience with CMMS or maintenance scheduling software (e.g. Planon, Concept, CAFM Explorer). Excellent organisational and communication skills. Proactive problem-solving attitude. Relevant trade qualification or technical certification preferred (e.g. City & Guilds, NVQ). IOSH or NEBOSH certification desirable. Driving license and willingness to travel between sites across London.