Head of Professional Services in London

Head of Professional Services in London

London Full-Time 60000 - 80000 Β£ / year (est.) No working from home possible
Hop Talent

At a Glance

  • Tasks: Lead a high-performing team in Retail Lease Advisory and drive strategic growth.
  • Company: Dynamic firm in Central London with a focus on retail property.
  • Benefits: Competitive salary, leadership opportunities, and a chance to shape the future of the business.
  • Other info: Join a collaborative environment with excellent career progression opportunities.
  • Why this job: Make a real impact in the retail sector while developing your leadership skills.
  • Qualifications: Chartered Surveyor with significant Retail Lease Advisory experience and strong negotiation skills.

The predicted salary is between 60000 - 80000 Β£ per year.

We are seeking an experienced and commercially driven Head of Lease Advisory to lead our Retail Lease Advisory team in Central London. This is a strategic leadership role responsible for growing a market-leading lease advisory practice, managing a high-performing team, and advising a broad range of landlord and occupier clients across the UK retail sector.

The successful candidate will combine strong technical expertise with proven business development and leadership capabilities, helping shape the future direction of the business while delivering exceptional client service.

Key Responsibilities

  • Leadership & Strategy
    • Lead and develop the Retail Lease Advisory team, setting strategic objectives and driving performance.
    • Mentor, coach and develop surveyors at all levels.
    • Contribute to the wider Retail leadership team and business strategy.
    • Drive innovation and continuous improvement within the service line.
    • Ensure compliance with professional standards and best practice.
  • Client Advisory
    • Advise landlords, occupiers, investors and developers on:
      • Lease renewals
      • Rent reviews
      • Lease restructures
      • Re-gears
      • Break options
      • Surrenders
      • Dilapidations strategy (where appropriate)
    • Lead negotiations on complex and high-value retail property transactions.
    • Provide strategic portfolio advice to national and institutional clients.
    • Build long-term trusted client relationships.
  • Business Development
    • Identify and win new business opportunities.
    • Develop cross-selling opportunities across agency, investment, asset management and valuation teams.
    • Build relationships with institutional investors, retailers, landlords and developers.
    • Represent the business at industry events and networking functions.
    • Prepare fee proposals and participate in client pitches.
  • Commercial Performance
    • Deliver team revenue and profitability targets.
    • Manage budgets and resource planning.
    • Monitor pipeline and forecast future workload.
    • Ensure effective utilisation of the team.

Candidate Profile

  • Chartered Surveyor (MRICS or FRICS).
  • Significant experience within Retail Lease Advisory.
  • Strong understanding of the Central London and wider UK retail property market.
  • Proven experience leading teams.
  • Strong negotiation skills.
  • Commercially focused with a track record of winning new business.
  • Excellent client relationship management skills.
  • Strong communication and presentation skills.

Head of Professional Services in London employer: Hop Talent

As a leading firm in the heart of Central London, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to excel. Our commitment to professional development is evident through tailored mentorship programmes and opportunities for career advancement, ensuring that every team member can thrive in their role. With a focus on innovation and client service excellence, we offer a rewarding environment where your contributions directly impact the success of our market-leading Retail Lease Advisory practice.

Hop Talent

Contact Details:

Hop Talent Recruitment Team

We think you need these skills to ace Head of Professional Services in London

Leadership
Strategic Planning
Team Development
Mentoring
Client Advisory
Negotiation Skills
Business Development