Community Experience Lead — Front Desk & Events in London
Community Experience Lead — Front Desk & Events

Community Experience Lead — Front Desk & Events in London

London Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Ensure an exceptional member experience and support community engagement at the front desk.
  • Company: Premium serviced office provider in the heart of Central London.
  • Benefits: Exciting role with opportunities for personal growth and community involvement.
  • Why this job: Join a vibrant professional community and make a real impact on member experiences.
  • Qualifications: Experience in customer-facing roles, strong organisation, and communication skills.
  • Other info: Dynamic work environment with a focus on community and collaboration.

The predicted salary is between 36000 - 60000 £ per year.

A premium serviced office provider in Central London is seeking a personable Community Associate to ensure an exceptional member experience. The successful candidate will handle front-of-house responsibilities, support community engagement, and assist with operational tasks in a dynamic work environment.

Ideal applicants should have experience in customer-facing roles, be highly organized, and possess strong communication skills. This role offers an exciting opportunity to contribute to a vibrant professional community.

Community Experience Lead — Front Desk & Events in London employer: Hop Talent

As a premium serviced office provider in Central London, we pride ourselves on fostering a vibrant and inclusive work culture that prioritises exceptional member experiences. Our employees enjoy competitive benefits, ongoing professional development opportunities, and the chance to be part of a dynamic community that values collaboration and innovation. Join us to make a meaningful impact in a thriving environment where your contributions are recognised and celebrated.
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Contact Detail:

Hop Talent Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Community Experience Lead — Front Desk & Events in London

Tip Number 1

Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. Building relationships can open doors that a CV just can't.

Tip Number 2

Show off your personality! When you get the chance for an interview or a casual chat, let your authentic self shine through. Remember, they’re looking for someone who fits into their vibrant community.

Tip Number 3

Prepare for situational questions! Think about how you’d handle various scenarios at the front desk or during events. Being ready with examples will show you’re organised and proactive.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.

We think you need these skills to ace Community Experience Lead — Front Desk & Events in London

Customer Service
Front-of-House Management
Community Engagement
Organisational Skills
Communication Skills
Operational Support
Interpersonal Skills
Problem-Solving Skills

Some tips for your application 🫡

Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of your character into your cover letter and CV. Remember, this role is all about creating an exceptional member experience.

Highlight Relevant Experience: Make sure to showcase any customer-facing roles you've had in the past. We’re looking for someone who’s organised and has strong communication skills, so give us examples of how you've excelled in these areas. Tailor your application to reflect how your experience aligns with our needs.

Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured documents that are easy to read. Use bullet points where necessary and avoid jargon. This will help us quickly see why you’d be a great fit for the Community Experience Lead role.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures it gets to the right people. Plus, you’ll find all the details you need about the role and our company there!

How to prepare for a job interview at Hop Talent

Know the Company Inside Out

Before your interview, do some digging into the company’s values and culture. Understand what makes their community special and how they engage with members. This will help you tailor your answers and show that you're genuinely interested in contributing to their vibrant professional community.

Showcase Your Customer Service Skills

Since this role is all about ensuring an exceptional member experience, be ready to share specific examples from your past customer-facing roles. Highlight situations where you went above and beyond to assist a client or resolve an issue, demonstrating your strong communication skills and ability to connect with people.

Prepare for Scenario-Based Questions

Expect questions that ask how you would handle certain situations at the front desk or during events. Think of scenarios like managing a busy reception area or dealing with a difficult member. Practising your responses will help you feel more confident and articulate during the interview.

Ask Insightful Questions

At the end of the interview, don’t forget to ask questions that show your enthusiasm for the role. Inquire about the types of events they host or how they foster community engagement. This not only demonstrates your interest but also gives you a better understanding of what it’s like to work there.

Community Experience Lead — Front Desk & Events in London
Hop Talent
Location: London
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  • Community Experience Lead — Front Desk & Events in London

    London
    Full-Time
    36000 - 60000 £ / year (est.)
  • H

    Hop Talent

    50-100
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