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For Companies At a Glance
- Tasks: Support daily operations of managed office spaces and ensure smooth service delivery.
- Company: Dynamic company focused on operational excellence in office management.
- Benefits: Competitive pay, flexible hours, and opportunities for growth.
- Other info: Fast-paced environment with plenty of room for career advancement.
- Why this job: Be the go-to person for problem-solving and make a real difference in office environments.
- Qualifications: Experience in operations or facilities management and strong organisational skills.
The predicted salary is between 25000 - 35000 ÂŁ per year.
Role Overview
The Operations Assistant will support the Head of Operations in the day-to-day management of a portfolio of managed office spaces. This role focuses on ensuring operational efficiency, resolving issues as they arise across sites, and maintaining a high standard of service delivery for occupiers and stakeholders. You’ll be the “eyes and ears” across the portfolio—helping identify problems early, coordinate solutions, and keep everything running smoothly.
Key Responsibilities
- Operational Support
- Assist the Head of Operations in overseeing multiple managed office locations
- Monitor day-to-day operations and flag issues requiring escalation
- Support implementation of operational policies and procedures
- Help coordinate new site launches, refurbishments, and fit-outs
- Issue & Incident Management
- Act as a first point of contact for operational issues across the portfolio
- Log, track, and follow up on maintenance, service, and tenant-related issues
- Coordinate with contractors, suppliers, and site teams to resolve problems efficiently
- Ensure timely communication and updates to relevant stakeholders
- Facilities & Maintenance Coordination
- Liaise with facilities management providers and contractors
- Schedule planned maintenance and reactive works
- Track service performance and ensure SLAs are met
- Assist with compliance checks (health & safety, statutory requirements)
- Tenant & Client Support
- Support occupier experience by responding to queries and requests
- Help manage tenant communications and notices
- Assist with onboarding new tenants and offboarding processes
- Administrative & Reporting Duties
- Maintain accurate records of issues, works, and site activity
- Prepare reports for the Head of Operations (e.g., issue logs, performance metrics)
- Assist with budgeting tracking and invoice processing where required
- Support data collection for operational performance analysis
Skills & Experience
- Essential
- Previous experience in operations, facilities, property management, or similar
- Strong organisational and multitasking skills
- Ability to manage and prioritise multiple issues across different locations
- Excellent communication skills (written and verbal)
- Problem-solving mindset with attention to detail
- Proficiency in Microsoft Office (Excel, Outlook, Word)
- Desirable
- Experience in managed offices, coworking, or commercial property
- Familiarity with facilities management systems or CAFM tools
- Understanding of health & safety and compliance requirements
Operations Executive in Liverpool employer: Hop Talent
Contact Detail:
Hop Talent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Executive in Liverpool
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its operations. Understand their challenges and think about how you can contribute to solving them. This shows you're genuinely interested and ready to hit the ground running.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It keeps you on their radar and shows your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’re the perfect fit.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Let’s get you that Operations Executive role!
We think you need these skills to ace Operations Executive in Liverpool
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Operations Executive role. Highlight your experience in operations, facilities, or property management, and don’t forget to showcase those strong organisational skills we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention specific experiences that relate to the key responsibilities in the job description, like managing multiple locations or resolving operational issues.
Show Off Your Communication Skills: Since excellent communication is key for this role, make sure your application reflects that. Keep your language clear and concise, and don’t hesitate to demonstrate your problem-solving mindset through examples in your written application.
Apply Through Our Website: We love it when candidates apply directly through our website! It helps us keep track of applications better. So, once you’ve polished your CV and cover letter, head over to our site and submit your application. We can’t wait to hear from you!
How to prepare for a job interview at Hop Talent
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Operations Executive role. Familiarise yourself with the key responsibilities and how they relate to operational efficiency and tenant support. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Prepare Real-Life Examples
Think of specific situations from your past experience where you've successfully managed operations or resolved issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you convey your problem-solving skills and organisational abilities effectively.
✨Showcase Your Communication Skills
As an Operations Executive, you'll need to communicate with various stakeholders. Practice articulating your thoughts clearly and concisely. Be ready to discuss how you've handled tenant communications or coordinated with contractors in previous roles, as this will highlight your interpersonal skills.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the company’s approach to operational challenges or how they measure success in the role. This shows your enthusiasm and helps you gauge if the company culture aligns with your values.