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For Companies At a Glance
- Tasks: Support the Facilities Manager in managing a diverse commercial property portfolio.
- Company: Established real estate business with a strong commercial presence.
- Benefits: Competitive salary, ongoing professional development, and career progression opportunities.
- Other info: Fast-paced environment with opportunities for further qualifications.
- Why this job: Join a dynamic team and make a real impact in facilities management.
- Qualifications: Minimum 2 years' experience in facilities management and strong organisational skills.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Role Overview
The Operations Assistant will support the Head of Operations in the day-to-day management of a portfolio of managed office spaces. This role focuses on ensuring operational efficiency, resolving issues as they arise across sites, and maintaining a high standard of service delivery for occupiers and stakeholders.
You’ll be the “eyes and ears” across the portfolio—helping identify problems early, coordinate solutions, and keep everything running smoothly.
Operational Support
Assist the Head of Operations in overseeing multiple managed office locations
Monitor day-to-day operations and flag issues requiring escalation
Support implementation of operational policies and procedures
Help coordinate new site launches, refurbishments, and fit-outs
Act as a first point of contact for operational issues across the portfolio
Log, track, and follow up on maintenance, service, and tenant-related issues
Coordinate with contractors, suppliers, and site teams to resolve problems efficiently
Ensure timely communication and updates to relevant stakeholders
Facilities & Maintenance Coordination
Liaise with facilities management providers and contractors
Schedule planned maintenance and reactive works
Track service performance and ensure SLAs are met
Assist with compliance checks (health & safety, statutory requirements)Tenant & Client Support
Support occupier experience by responding to queries and requests
Help manage tenant communications and notices
Assist with onboarding new tenants and offboarding processes
Administrative & Reporting Duties
Maintain accurate records of issues, works, and site activity
Prepare reports for the Head of Operations (e.g., issue logs, performance metrics)
Assist with budgeting tracking and invoice processing where required
Support data collection for operational performance analysis
Skills & Experience
Previous experience in operations, facilities, property management, or similarStrong organisational and multitasking skills
Ability to manage and prioritise multiple issues across different locations
Excellent communication skills (written and verbal)
Problem-solving mindset with attention to detailProficiency in Microsoft Office (Excel, Outlook, Word)
Experience in managed offices, coworking, or commercial property
Familiarity with facilities management systems or CAFM tools
Understanding of health & safety and compliance requirements
Facilities Coordinator employer: Hop Talent
Contact Detail:
Hop Talent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Coordinator
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management field. Attend industry events or join online forums to meet people who can help you land that dream role.
✨Tip Number 2
Showcase your skills! Prepare a portfolio that highlights your achievements in facilities management. Include examples of successful projects, compliance audits, and any sustainability initiatives you've been part of.
✨Tip Number 3
Practice makes perfect! Get ready for interviews by rehearsing common questions related to facilities management. Focus on your problem-solving skills and how you handle tenant queries to impress potential employers.
✨Tip Number 4
Apply through our website! We make it easy for you to find and apply for roles that match your skills. Don’t miss out on opportunities – keep an eye on our listings and submit your application directly!
We think you need these skills to ace Facilities Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Facilities Coordinator role. Highlight your relevant experience in facilities management and any specific skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about facilities management and how your background makes you a great fit for us. Keep it engaging and personal – we love to see your personality!
Showcase Your Problem-Solving Skills: In your application, don’t forget to mention specific examples of how you've tackled challenges in previous roles. We’re looking for someone who can think on their feet and manage multiple tasks, so let us know how you’ve done this before!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Hop Talent
✨Know Your Stuff
Make sure you brush up on your facilities management knowledge, especially around health & safety and compliance. Familiarise yourself with the specific requirements of the role and the company’s portfolio. This will show that you're proactive and genuinely interested in the position.
✨Showcase Your Experience
Prepare to discuss your previous roles in facilities management. Highlight specific examples where you've successfully managed service contracts or handled maintenance works. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them impactful.
✨Demonstrate Your Customer Service Skills
Since this role involves responding to tenant queries, be ready to share examples of how you've provided excellent customer service in the past. Think about situations where you resolved issues effectively or improved tenant satisfaction.
✨Ask Smart Questions
At the end of the interview, have a few thoughtful questions prepared. Ask about the company's sustainability initiatives or how they measure success in facilities management. This shows your interest in the role and helps you gauge if it's the right fit for you.