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- Tasks: Manage client accounts and ensure smooth office operations in Central London.
- Company: Fast-growing commercial property company with a focus on innovative office solutions.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Why this job: Be the key contact for clients and enhance their leasing experience in a vibrant setting.
- Qualifications: Strong customer service skills, attention to detail, and analytical abilities.
The predicted salary is between 36000 - 60000 £ per year.
Are you ready to elevate your career in the dynamic world of commercial real estate? An esteemed client is seeking a driven and meticulous Community Manager to join their thriving office. This role offers a unique chance to play a pivotal part in a leading company, where your contributions will be highly valued and rewarded.
As a Community manager, you will be at the heart of the business, ensuring seamless day-to-day operations. This position promises a stimulating environment where no two days are the same, providing the perfect platform for professional growth and development. The company prides itself on a supportive culture, offering continuous learning opportunities and a clear path for career progression.
Key responsibilities include:
- Being the first point of contact for all tenants, making sure customers and guests receive the best possible experience;
- Carrying out regular building walks to achieve high visual standards in accordance with the building standards checklist;
- Reporting any maintenance issues in a timely manner, following up with customers accordingly;
- Providing excellent meeting room service and hospitality, ensuring all guests receive outstanding service;
- Overseeing customer on-boarding, ensuring a smooth and seamless welcome;
- Working in partnership with the General Manager, supporting day to day on site operations, and assisting with the wider portfolio ;
- Ensuring the building is H&S and Fire Safety compliant at all times.
The ideal candidate will possess exceptional organisational skills and a keen eye for detail. Previous experience in an operations role within the commercial real estate sector is highly desirable. Strong communication skills, both written and verbal, are essential, as you will be liaising with internal teams and external stakeholders. Proficiency in office software and a proactive approach to problem-solving will set you apart.
This is more than just a job; it is a chance to be part of a forward-thinking company that values innovation and excellence. If you are a motivated professional with a passion for operational excellence, this role could be the perfect next step in your career.
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Community Manager employer: Hop Talent
Contact Detail:
Hop Talent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your personality! When you get the chance for an interview or a casual chat, let your authentic self shine through. Companies love candidates who can bring energy and a positive vibe to their team.
✨Tip Number 3
Prepare for those tricky questions! Research common interview questions for Community Managers and think about how your experience aligns with the role. Practise your answers so you can respond confidently and clearly.
✨Tip Number 4
Don’t forget to follow up! After an interview, drop a quick thank-you email to express your appreciation. It shows you’re genuinely interested and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Community Manager
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to be a bit informal and relatable. This role is all about client interaction, so showing us how personable you are can really make a difference.
Tailor Your Application: Make sure to tailor your application specifically for this Community Manager role. Highlight your customer service experience and any relevant skills that match the job description. We love seeing candidates who take the time to connect their background with what we’re looking for!
Be Detail-Oriented: Attention to detail is key in this role, so make sure your application reflects that. Double-check for any typos or errors, and ensure your formatting is clean and professional. We appreciate candidates who take pride in their work, right from the application stage!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s super easy and ensures your application goes directly to us. Plus, it shows you’re keen on joining our team at StudySmarter, which we love to see!
How to prepare for a job interview at Hop Talent
✨Know Your Client Services Inside Out
Before the interview, make sure you understand the ins and outs of client services in a managed office environment. Research the company’s approach to client experience and think about how your skills align with their needs. This will help you demonstrate your proactive attitude and show that you’re genuinely interested in the role.
✨Prepare for Scenario Questions
Expect questions that ask you to describe how you would handle specific situations, like resolving client issues or managing onboarding processes. Think of examples from your past experiences where you successfully navigated similar challenges. This will showcase your problem-solving skills and customer service ethic.
✨Show Off Your Attention to Detail
Since the role requires great attention to detail, be ready to discuss how you ensure accuracy in your work. Bring up instances where your meticulousness made a difference, whether it was in invoicing or managing client accounts. This will highlight your suitability for the position.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the company and the role. Inquire about their approach to client satisfaction or how they measure success in client services. This not only demonstrates your enthusiasm but also helps you gauge if the company is the right fit for you.
