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For Companies At a Glance
- Tasks: Drive revenue growth, manage client relationships, and oversee daily operations in a vibrant workplace.
- Company: Join a dynamic company focused on creating exceptional client experiences.
- Benefits: Competitive salary, networking opportunities, and a chance to lead in a thriving environment.
- Why this job: Be the face of the workplace and make a real impact on its success.
- Qualifications: Strong leadership skills, commercial awareness, and a knack for building relationships.
- Other info: Exciting role with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
This is not an operations role with some sales responsibility — this is a commercial leadership role. As Commercial Manager, you are the revenue driver, deal closer and growth engine of one of our largest workplaces. You own the commercial performance of the building — from pipeline to renewal, from enquiry to profitability. Your mission is simple: Grow revenue. Protect occupancy. Maximise profit. Deliver an exceptional client experience while doing it.
You are the face of the workplace, you’ll run the ship, it’s yours. You actively hunt for new business, gather opportunities from your network and community, convert prospects into clients, and ensure every existing client renews because they simply don’t want to leave. You will be overseeing day‑to‑day operations, hosting social events, managing budgets and creating a unique and welcoming environment.
About You
- You think commercially first.
- A natural leader while driving performance.
- You understand revenue, margin and occupancy — not just service.
- You’re proactive, not reactive and always thinking one step ahead.
- You’re comfortable having pricing conversations.
- You enjoy winning.
- You balance warmth with commercial sharpness — professional, polished, but never passive.
Your Superpowers
- A natural hunter – you don’t wait for enquiries; you generate them.
- Strong networker – visible locally, building meaningful referral channels.
- Deal maker – confident negotiating both new contracts and renewals.
- Commercially literate – you understand yield, occupancy, incentives and margin.
- Relationship builder – clients trust you.
- Detail-focused – your building is always tour-ready.
- Tech and systems confident – CRM, reporting, billing accuracy all matter.
What You’ll Do
- Take full responsibility for occupancy, revenue growth and profitability.
- Drive new business across offices, memberships, meeting rooms and virtual offices.
- Negotiate and close new deals across all product lines.
- Manage and convert your own pipeline.
- Actively generate referrals from existing clients.
- Negotiate renewals confidently to protect revenue and minimise churn.
- Attend at least two targeted networking events per month to build your local pipeline.
- Develop strong relationships in your local area and community through relevant methods (networking, Chamber of Commerce etc, attending 2 networking events per month).
- Drive strong client referrals to others by providing a great service.
- Deliver flawless tours to prospective clients, ensuring all show offices are 100% spot‑on.
- Negotiate on new client deals across all product offerings.
Finance & Administration
- Prepare accurate monthly client billing with your Workplace Manager.
- Manage petty cash and workplace expenses.
- Support credit control and debtor management.
IT & Systems
- Help clients with basic IT and telecom setups.
- Keep the comms room in check and liaise with IT providers.
How We’ll Measure Your Success (KPIs)
- Occupancy (retention and new business).
- Clients are happy and engaged – giving high satisfaction scores.
- Deliver an exceptional customer experience every day.
- Resolve all client issues within 48 hours.
- Keep the workplace fully compliant with health and safety standards.
Commercial Manager employer: Hop Talent
Contact Detail:
Hop Talent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Manager
✨Tip Number 1
Get out there and network! Attend local events, meet people, and build relationships. The more connections you make, the more opportunities you'll uncover — remember, it's all about who you know!
✨Tip Number 2
Show off your commercial savvy during interviews. Be ready to discuss how you've driven revenue and maximised profit in past roles. Use specific examples to demonstrate your deal-making skills and client relationship management.
✨Tip Number 3
Don’t just wait for job openings to pop up; actively reach out to companies you're interested in. A well-timed email or call can put you on their radar before they even post a vacancy.
✨Tip Number 4
When you land an interview, make sure to prepare some insightful questions. This shows you're genuinely interested in the role and the company, plus it gives you a chance to assess if they're the right fit for you too!
We think you need these skills to ace Commercial Manager
Some tips for your application 🫡
Show Your Commercial Savvy: When writing your application, make sure to highlight your understanding of revenue, margin, and occupancy. We want to see how you think commercially first and how you've driven performance in previous roles.
Be a Deal Maker: Don’t shy away from showcasing your negotiation skills. Share examples of how you've successfully closed deals or renewed contracts. We love a confident communicator who can balance warmth with commercial sharpness!
Network Like a Pro: Since this role involves building relationships, mention any networking events you've attended or how you've generated referrals. We’re looking for someone who’s visible in the community and knows how to create meaningful connections.
Tailor Your Application: Make sure your application reflects the specific requirements of the Commercial Manager role. Use the job description as a guide to tailor your CV and cover letter. And remember, applying through our website is the best way to get noticed!
How to prepare for a job interview at Hop Talent
✨Know Your Numbers
As a Commercial Manager, you need to be comfortable discussing revenue, margin, and occupancy. Brush up on your financial metrics and be ready to discuss how you've driven growth in previous roles. This shows you're not just a people person but also commercially savvy.
✨Showcase Your Networking Skills
Since this role involves building relationships and generating referrals, come prepared with examples of how you've successfully networked in the past. Mention specific events you've attended or strategies you've used to create meaningful connections that led to new business.
✨Demonstrate Your Deal-Making Ability
Be ready to talk about your experience in negotiating contracts and renewals. Prepare a few success stories where you closed significant deals or turned around challenging negotiations. This will highlight your confidence and capability as a deal maker.
✨Prepare for Client Experience Questions
Expect questions about how you ensure client satisfaction and retention. Think of examples where you've gone above and beyond to deliver exceptional service. This will show that you understand the importance of client experience in driving revenue and occupancy.