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- Tasks: Manage a high-end office building and ensure an exceptional client experience.
- Company: Premium commercial property management firm in Central London.
- Benefits: Competitive salary, professional development, and a dynamic work environment.
- Why this job: Be the face of a prestigious building and elevate client experiences daily.
- Qualifications: Experience in high-end environments and strong communication skills required.
- Other info: Opportunity to work independently and make a significant impact.
The predicted salary is between 36000 - 60000 ÂŁ per year.
We are seeking an exceptional Building Manager / Front of House Manager to take sole responsibility for the day-to-day management of a newly refurbished, high-end commercial office building in Central London. This is a unique, client-facing role combining traditional building management with a premium front-of-house service. The successful candidate will be the on-site ambassador for the building, ensuring flawless operations, exceptional presentation, and a seamless occupier experience at all times. The role suits a highly organised, proactive individual who is comfortable working independently and takes pride in running a building to the highest standards.
Key Responsibilities
- Overall day-to-day operational management of the building
- Act as the primary point of contact for the occupier
- Cleaning, waste, security and maintenance
- Carry out regular building inspections and audits
- Manage reactive issues and coordinate planned preventative maintenance
- Provide a professional, discreet and welcoming front-of-house presence
- Act as the “face of the building” for all visitors and guests
- Manage visitor access and security protocols
- Ensure reception and common areas are maintained to an impeccable standard
- Support the occupier with day-to-day requests in a proactive and service-led manner
- Handle enquiries with discretion, professionalism and efficiency
- Ensure the building is presented to a consistently exceptional, hotel-style standard
- Proactively identify and resolve issues affecting appearance or experience
- Take ownership of the building’s look, feel and functionality
Person Specification
- Experience working in high-end commercial or corporate environments
- Front-of-house, hospitality or client-facing experience is highly desirable
- Experience managing contractors and service providers
- Comfortable working as the sole on-site representative
- Immaculate personal presentation and professional demeanour
- Strong communication and interpersonal skills
- Highly organised with excellent attention to detail
- Calm, proactive and solutions-focused
- Able to work independently and take full ownership of the role
- Confident dealing with senior stakeholders and high-profile clients
- Strong understanding of health & safety and compliance requirements
Front of House Manager in City of London employer: Hop Talent
Contact Detail:
Hop Talent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Manager in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Front of House Manager role. You never know who might have the inside scoop on an opportunity or can put in a good word for you.
✨Tip Number 2
Nail that first impression! When you get an interview, make sure to showcase your immaculate personal presentation and professional demeanour. Dress to impress and bring your A-game to show them you’re the perfect fit for their high-end environment.
✨Tip Number 3
Be proactive during interviews! Don’t just wait for questions; ask insightful ones about their building management practices and client experience. This shows you’re genuinely interested and ready to take ownership of the role.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can give you a better chance of standing out. Plus, it’s super easy to navigate and keeps everything in one place!
We think you need these skills to ace Front of House Manager in City of London
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight any previous experience in high-end commercial or corporate environments. We want to see how your background aligns with the role, especially if you've worked in front-of-house or client-facing positions before.
Be Personable and Professional: Since this role is all about being the face of the building, let your personality shine through! Use a friendly tone in your application while maintaining professionalism. We love candidates who can balance both.
Attention to Detail is Key: We’re looking for someone who takes pride in their work. Make sure your application is free from typos and errors. A well-presented application reflects your ability to maintain high standards in the role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Hop Talent
✨Know Your Building Management Basics
Before the interview, brush up on your knowledge of building management principles. Understand the key responsibilities like maintenance, security, and cleaning protocols. This will help you speak confidently about how you can ensure flawless operations in the role.
✨Showcase Your Front-of-House Experience
Prepare to discuss your previous front-of-house or client-facing roles. Share specific examples of how you've created a welcoming environment and handled visitor access. Highlighting your ability to manage high-profile clients will set you apart.
✨Demonstrate Your Organisational Skills
Since this role requires excellent organisational skills, come prepared with examples of how you've managed multiple tasks or projects simultaneously. Discuss any systems or tools you use to stay organised and ensure nothing falls through the cracks.
✨Emphasise Your Professional Demeanour
Your personal presentation and professional demeanour are crucial for this role. Dress smartly for the interview and practice your communication skills. Be ready to demonstrate how you would represent the building and handle enquiries with discretion and professionalism.
