Senior IT Technician
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Frodsham, Cheshire
£37,000 – £42,000
Permanent | Full-time | Site-based
We're recruiting an experienced IT support and infrastructure professional to join a successful and growing organisation based in Frodsham.
This is a broad, hands-on position combining IT support, infrastructure, networking and cyber security.
We're looking for someone with the technical depth and confidence to take day-to-day ownership of the IT environment. You'll be the go-to person for IT on site, supporting users while also taking an active role in protecting the organisation's systems, devices, networks and data.
This isn't simply a service desk position. You'll need to be comfortable investigating technical and security issues independently and seeing problems through to resolution.
What You'll Be Doing
- Providing hands-on 1st, 2nd and where required 3rd-line IT support
- Taking day-to-day ownership of IT issues across the business
- Supporting and administering Microsoft 365, Active Directory and Entra ID
- Managing users, permissions, MFA and access controls
- Supporting Intune/MDM, endpoint management and device security
- Maintaining desktops, laptops, mobile devices, printers and associated hardware
- Troubleshooting LAN/WAN, Wi-Fi, switches, routers, VPNs, DNS and DHCP
- Supporting Windows Server and wider IT infrastructure
- Managing security updates, patching, antivirus and endpoint protection
- Helping identify and respond to cyber security risks, vulnerabilities and xgikmsk incidents
- Supporting backup, recovery and disaster recovery processes
- Monitoring systems and maintaining appropriate security controls
- Supporting starters/leavers and ensuring access is appropriately provisioned and removed
- Maintaining IT assets, licences, documentation and security procedures
- Working with third-party technology and security providers where necessary
- Supporting IT upgrades, migrations and infrastructure/security projects
- Helping promote cyber security awareness and good practice across the ...
Senior IT Technician in Netherton employer: Hoot Recruit LTD Careers
Join a dynamic and innovative team in Frodsham, where we prioritise employee growth and development. As a Senior IT Technician, you'll enjoy a collaborative work culture that encourages continuous learning and offers competitive benefits, including a salary range of £37,000 – £42,000. Our commitment to fostering a supportive environment ensures that you can thrive while making a meaningful impact on our IT infrastructure and security.
