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For Companies At a Glance
- Tasks: Coordinate discharge processes and support vulnerable adults in a fast-paced environment.
- Company: Herefordshire Council, committed to community support and inclusivity.
- Benefits: Competitive salary, flexible working, generous leave, and professional development opportunities.
- Why this job: Make a real difference in people's lives while developing your career in social care.
- Qualifications: Experience in adult social care or NHS, strong organisational skills, and familiarity with Excel.
- Other info: Join a supportive team dedicated to transforming community services.
The predicted salary is between 28000 - 32000 ÂŁ per year.
About The Role
Contract: 12 Month Secondment / Fixed term contract
Location: Plough Lane
Hours: 37.00
Salary: HC07 ÂŁ32,061 - ÂŁ36,363
Closing date: Monday 23rd March
Introduction
Working in Adult Social Care you will make a real difference to people’s lives every day. We have gathered everything you need to enable you to make defensible decisions in a supported environment. If you are looking for a challenge which offers innovative work and the opportunity to work autonomously, safe in the knowledge that you are fully supported by a committed workforce we want to hear from you.
The Role
We are looking for an enthusiastic Urgent Care Coordinator, Senior Assessment & Enablement Officer to join us in providing quality services for vulnerable adults. Herefordshire Adults & Communities are developing adult social care services in keeping with the responsibilities under the Care Act 2014.
What will you be doing?
You will be expected to have experience of working in Adult Social Care or a National Health Service organisation and be familiar with the process relating to discharge from hospital. This role is focused on coordinating the Discharge to Assess and the transfer of care process. This role is crucial to ensure that customers are assessed in a timely manner and next steps are identified. The role involves close liaison with health professionals and with colleagues in Adult Social Care Locality Teams and Home First.
About You
The post holder will be central to service developments relating to discharge from hospital to home and will need to progress tasks delegated to them. The post holder will need to be familiar with Excel spreadsheets and compiling reports based on data generated from the process. The post holder will have to manage different demands within tight timescales. It is fast-paced work, and you will need to meet deadlines to ensure cases are progressed. Starting at 8 am on weekdays is an expectation of the role. You will receive regular supervision and work in a supportive environment with other social care staff. Herefordshire is a rural county; some travelling may be required.
We Offer
- Salary range of ÂŁ32,061 - ÂŁ36,363
- Enrolment in the Local Government Pension Scheme (LGPS)
- Career progression: clear pathways to progress
- Annual Leave: 31 days’ annual leave (pro rata) plus bank holidays. You can also purchase an additional 10 days per annum during the request period
- Flexible working: including the potential for job-sharing, part-time hours and agile working
- Employee Assistance Programme: 24/7 access to support and counselling
- Payment of professional membership fees (based on role requirements)
- Pick your perks – our benefits include access to a range of retail, leisure, holiday and health benefits. This includes savings, cash back and discounts.
Why Choose Us?
You will probably have heard a lot about how beautiful it is in terms of countryside and open spaces (and it is!) but there is so much more going on here, including world-class cultural assets like the Mappa Mundi, vibrant theatres and a thriving food and drink sector. One of Herefordshire’s biggest assets is the strong and diverse communities. Our Talk Community approach brings that together supporting people to help themselves, encouraging them to help their communities and identifying how communities can help individuals. Our ambitious transformation programme aims to further build on this to offer an all-age approach. We’re excited about the potential of what we can achieve for the benefit of all residents of Herefordshire, stronger together and building brighter futures.
Don’t meet all parts of the job description? Herefordshire Council is committed to strengthening a diverse and inclusive work environment which reflects the communities of Herefordshire. If you are looking at the next stage of your career and have a broad base of fieldwork experience, we can provide supportive and welcoming opportunities to help you develop your professional, management & supervisory skills.
Reasonable Adjustments
Our recruitment process runs in partnership with Hoople Resourcing. If you require any reasonable adjustments or alternative methods for the online application process, please contact the resourcing team by email: enquiries@hoopleresourcing.co.uk
Creating an inclusive workplace
We encourage our employees to feel empowered and to use their voices to help embrace diversity, promote inclusivity and shape our organisation. We have eight employee network groups, collectives of colleagues who often share identities, life experiences or cultures and offer support and community. They also play an important role in strengthening the voices of employees at Herefordshire Council. Embedded in the Council's values is a commitment to listen to people’s views and needs.
Commitments, Covenants and Statutory Obligations
The following candidates will be interviewed if they meet the essential criteria for the post they are applying for:
- Those who indicate that they have a disability. This is part of our commitment to the “Disability Confident” scheme.
- Those who indicate in their application that they are an Armed Forces Veteran or Reservist. This is part of our pledge to support the Armed Forces Covenant.
- Those who indicate in their application that they are a Herefordshire care leaver. This is part of our commitment to supporting young people leaving our care.
We take our commitment to safeguarding and promoting the welfare of children, young people and vulnerable adults seriously and expect all of our staff, visitors and volunteers to share in this commitment. We are committed to safeguarding and promoting the welfare of children & young people and vulnerable adults. If you are offered this position, it will be subject to a Disclosure and Barring Service check.
How to apply
To apply for a position, please upload an up-to-date CV and complete the application form demonstrating your experience, skills and abilities for the role. For more information or to arrange an informal discussion about the role, please contact the hiring manager.
Urgent Care Coordinator in Hereford employer: Hoople
Contact Detail:
Hoople Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Urgent Care Coordinator in Hereford
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already working in adult social care or NHS. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by researching the organisation and its values. Knowing about Herefordshire's community initiatives can help you stand out and show your genuine interest in making a difference.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to coordinating care and managing tight deadlines. We all know how fast-paced this role can be, so showing you can handle pressure is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team and contributing to the amazing work we do.
We think you need these skills to ace Urgent Care Coordinator in Hereford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Urgent Care Coordinator role. Highlight your experience in Adult Social Care and any relevant skills that match the job description. We want to see how you can make a real difference!
Showcase Your Skills: In your application, don’t forget to showcase your skills with Excel and report compiling. Mention specific examples of how you've used these skills in past roles. This will help us see your potential in managing tight deadlines.
Be Clear and Concise: When filling out the application form, be clear and concise. Use bullet points where possible to make it easy for us to read. We appreciate straightforwardness, especially when it comes to your experience and qualifications.
Apply Through Our Website: Remember to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Hoople
✨Know Your Stuff
Make sure you brush up on your knowledge of adult social care and the discharge process. Familiarise yourself with the Care Act 2014 and be ready to discuss how it impacts your role as an Urgent Care Coordinator.
✨Showcase Your Experience
Prepare specific examples from your past work in adult social care or NHS settings. Highlight situations where you successfully coordinated care or managed tight deadlines, as this will demonstrate your ability to thrive in a fast-paced environment.
✨Excel at Excel
Since you'll need to work with Excel spreadsheets, practice your skills beforehand. Be ready to discuss how you've used data to compile reports or track progress in previous roles, as this will show you're prepared for the technical aspects of the job.
✨Ask Thoughtful Questions
Prepare some insightful questions about the role and the team dynamics. This shows your genuine interest in the position and helps you gauge if the workplace culture aligns with your values, especially regarding their commitment to inclusivity and community support.