Hours: 37 per week
Location: Hereford (Hybrid)
Salary: Hoople Band B £24,613 - £29,184 per annum
Contract: Permanent
Hoople offer 26 days annual leave plus Bank Holidays rising to 31days after 5 years’ service, and an Aviva salary sacrifice pension scheme. We also provide a flexible benefits scheme which provides a range of benefits and discounts across retailers, the option to buy or sell annual leave, cycle to work scheme and healthcare plans.
We welcome applicants whatever their personal characteristics or social identity. All requests for flexible working arrangements and reasonable adjustments will be considered.
The following candidates will be interviewed if they meet the essential criteria for the post they are applying for:
- Those who indicate that they have a disability. This is part of our commitment to the “Disability Confident” scheme;
- Those who indicate in their supporting statement that they are an Armed Forces Veteran or Reservist. This is part of our pledge to support the Armed Forces Covenant.
- Those who indicate in their supporting statement that they are a Herefordshire care leaver. This is part of our commitment to supporting young people leaving our care.
Please refer to the Job Description and Person Specification for more details of this role.
PLEASE NOTE: Applicants must apply online for this vacancy.
About You
About Us
Our vision
To provide excellent business support services to the public sector and those who work with them.
Our mission
Creating and building trusted and sustainable relationships in order to deliver business critical services for our key customers.
Our values
- Passion for improvement - Continuous improvement to develop more effective ways of delivering services for our customers
- Customer focus - Satisfying our customers and helping them to support themselves
- Professional integrity - Bringing the best of our shared technical expertise and professional values to our work
- Mutual support - Whether one-to-one or in teams, we encourage and support each other to strive for excellent performance in all that we do
- Ambition - Our staff are committed to the success of our company in delivering effective services to organisations, communities and individuals
IT Service Desk Analyst in Hereford employer: Hoople
Hoople is an excellent employer, offering a supportive and flexible working environment for Family Help Lead Practitioners dedicated to making a real difference in the lives of vulnerable families in Herefordshire. With a strong emphasis on professional development and collaboration with multi-agency teams, employees are empowered to grow their skills while contributing to impactful family support initiatives.
