At a Glance
- Tasks: Empower families to create their own solutions and support children’s voices.
- Company: Join Herefordshire Council, dedicated to making a real difference in communities.
- Benefits: Enjoy competitive salary, flexible working, and generous annual leave.
- Other info: Join a supportive team committed to professional growth and community impact.
- Why this job: Be part of a transformative journey that prioritises family-led decision-making.
- Qualifications: Experience with children and families, strong facilitation skills, and a passion for community support.
Help families find their own solutions. At Herefordshire Council, we believe that families are often best placed to identify the solutions that will keep their children safe, supported and thriving. We are looking for a skilled and passionate Family-Led Decision Making (FLDM) Coordinator to help make this happen. As part of our Families First transformation, you will bring children, young people, parents, wider family members and their support networks together to develop plans that build on family strengths and create lasting change and empower families to build their own plans. This is a unique role where you will remain independent and neutral, supporting families to take ownership of decision-making while ensuring the voice of the child remains at the heart of everything you do.
About You
- Build positive and trusting relationships with children, young people and families.
- Coordinate and facilitate Family Group Conferences and other family-led decision-making meetings.
- Support children and young people to participate in ways that reflect their wishes, feelings and understanding.
- Identify and engage wider family and community networks.
- Help families develop safe, realistic and sustainable plans.
- Facilitate review meetings and support families to reflect on progress and changes needed to move forward.
- Work alongside social workers and partner agencies to embed Family-Led Decision Making across Herefordshire's Families First journey.
- Maintain high-quality records and contribute to service learning and quality assurance.
We're looking for someone who:
- Has experience of working with children, young people and families.
- Is skilled in facilitating meetings and managing challenging conversations.
- Can work confidently with complex family dynamics while remaining calm, balanced and solution-focused.
- Understands safeguarding, child development and the needs of vulnerable children.
- Has experience of multi-agency working.
- Believes in strengths-based, restorative and relational approaches.
- Can build trust quickly and communicate with warmth, empathy and professionalism.
What this role isn't: This role is about enabling families to make their own plans. The FLDM Coordinator does not:
- Hold cases.
- Complete statutory assessments.
- Deliver therapeutic intervention.
- Make decisions on behalf of families.
We Offer:
- A competitive salary, holiday entitlement, and access to our contributory pension and staff benefits scheme.
- Salary range of £32,061 - £36,363 per annum.
- Annual Leave: 31 days’ annual leave (pro rata) plus bank holidays.
- Flexible working: including the potential for job-sharing, part-time hours and agile working.
- Employee Assistance Programme: 24/7 access to support and counselling.
- Payment of professional membership fees (based on role requirements).
- Pick your perks - our benefits include access to a range of retail, leisure, holiday and health benefits.
Why Choose Us?
At Herefordshire Council, every role matters and every person makes a real difference for our communities. We’re a team where people feel valued, supported and empowered to grow together. Herefordshire is a beautiful, historic county on the Welsh border, one of England’s most rural and unspoilt areas, with vibrant market towns and a strong sense of community. Our priority is clear: to keep children safe and give them the best start in life. We do this through passionate, dedicated professionals who build strong relationships with children, families, and partners to make a lasting difference.
We take our commitment to safeguarding and promoting the welfare of children, young people and vulnerable adults seriously and expect all of our staff, visitors and volunteers to share in this commitment. If you are offered this position, it will be subject to a Disclosure and Barring Service enhanced check and further pre-employment checks.
How to apply: To apply for a position, please upload an up-to-date CV and complete the application form demonstrating your experience, skills and abilities for the role.
Family Led Decision Making Coordinator - Full Time in Hereford employer: Hoople
Hoople is an excellent employer, offering a supportive and flexible working environment for Family Help Lead Practitioners dedicated to making a real difference in the lives of vulnerable families in Herefordshire. With a strong emphasis on professional development and collaboration with multi-agency teams, employees are empowered to grow their skills while contributing to impactful family support initiatives.
