At a Glance
- Tasks: Help families create their own solutions and empower them to thrive.
- Company: Join Herefordshire Council, a supportive team dedicated to making a difference.
- Benefits: Enjoy competitive salary, generous leave, flexible working, and employee perks.
- Other info: Be part of a collaborative environment focused on community and personal growth.
- Why this job: Make a real impact on children's lives while building strong family connections.
- Qualifications: Experience with children and families, skilled in facilitating discussions.
The predicted salary is between 32061 - 36363 £ per year.
Help families find their own solutions. At Herefordshire Council, we believe that families are often best placed to identify the solutions that will keep their children safe, supported and thriving. We are looking for a skilled and passionate Family-Led Decision Making (FLDM) Coordinator to help make this happen. As part of our Families First transformation, you will bring children, young people, parents, wider family members and their support networks together to develop plans that build on family strengths and create lasting change and empower families to build their own plans.
This is a unique role where you will remain independent and neutral, supporting families to take ownership of decision-making while ensuring the voice of the child remains at the heart of everything you do. Come and join us on our Restorative Journey of Improvement to gain the best for children and families in Herefordshire.
About You
- Build positive and trusting relationships with children, young people and families.
- Coordinate and facilitate Family Group Conferences and other family-led decision-making meetings.
- Support children and young people to participate in ways that reflect their wishes, feelings and understanding.
- Identify and engage wider family and community networks.
- Help families develop safe, realistic and sustainable plans.
- Facilitate review meetings and support families to reflect on progress and changes needed to move forward.
- Work alongside social workers and partner agencies to embed Family-Led Decision Making across Herefordshire's Families First journey.
- Maintain high-quality records and contribute to service learning and quality assurance.
We're looking for someone who:
- Has experience of working with children, young people and families.
- Is skilled in facilitating meetings and managing challenging conversations.
- Can work confidently with complex family dynamics while remaining calm, balanced and solution-focused.
- Understands safeguarding, child development and the needs of vulnerable children.
- Has experience of multi-agency working.
- Believes in strengths-based, restorative and relational approaches.
- Can build trust quickly and communicate with warmth, empathy and professionalism.
What this role isn't
This role is about enabling families to make their own plans. The FLDM Coordinator does not:
- Hold cases.
- Complete statutory assessments.
- Deliver therapeutic intervention.
- Make decisions on behalf of families.
We Offer
- A competitive salary, holiday entitlement, and access to our contributory pension and staff benefits scheme.
- Generous Annual Leave: 31 days (pro rata) plus bank holidays.
- Flexible working: flexi-time, job-share, part-time hours.
- Employee Assistance Programme: 24/7 access to support and counselling.
- Pick your perks – our benefits include access to a range of retail, leisure, holiday and health benefits.
Why Choose Us?
At Herefordshire Council, every role matters and every person makes a real difference for our communities. We’re a team where people feel valued, supported and empowered to grow together. Herefordshire is a beautiful, historic county on the Welsh border, one of England’s most rural and unspoilt areas, with vibrant market towns and a strong sense of community. Our priority is clear: to keep children safe and give them the best start in life.
We do this through passionate, dedicated professionals who build strong relationships with children, families, and partners to make a lasting difference. It’s an exciting time to join us. We’re investing in our people and our relational practice approach, working alongside our improvement partner, Leeds City Council. You’ll be supported by experienced managers, continuous professional development, and a genuine team ethos that values collaboration and care.
If you’re committed to helping children and young people thrive, come and join the journey in Herefordshire - where your work truly matters.
Reasonable Adjustments
Our recruitment process runs in partnership with Hoople Resourcing. If you require any reasonable adjustments or alternative methods for the online application process, please contact the resourcing team by email.
Creating an inclusive workplace
We encourage our employees to feel empowered and to use their voices to help embrace diversity, promote inclusivity and shape our organisation.
Commitments, Covenants and Statutory Obligations
The following candidates will be interviewed if they meet the essential criteria for the post they are applying for: Those who indicate that they have a disability, those who indicate in their application that they are an Armed Forces Veteran or Reservist, and those who indicate in their application that they are a Herefordshire care leaver.
We take our commitment to safeguarding and promoting the welfare of children, young people and vulnerable adults seriously and expect all of our staff, visitors and volunteers to share in this commitment.
How to apply
To apply for a position, please upload an up-to-date CV and complete the application form demonstrating your experience, skills and abilities for the role.
Family Group Decision Making Coordinator in Hereford employer: Hoople
Hoople is an excellent employer, offering a supportive and flexible working environment for Family Help Lead Practitioners dedicated to making a real difference in the lives of vulnerable families in Herefordshire. With a strong emphasis on professional development and collaboration with multi-agency teams, employees are empowered to grow their skills while contributing to impactful family support initiatives.