Job Title: Data and Information Support Officer
Hours: 37 per week
Location: Hereford (Hybrid)
Salary: Hoople Band C £27,427- £34,456 per annum
Contract: Permanent
Interview Date: W/C 5th October 2026
If you have a sharp eye for detail, the ability to organise multiple tasks, strong skills in recording and interpreting data trends, and a passion for team communication, then we are looking for you!
Join our high-performing Revenues & Benefits team to manage critical datasets, drive data quality, and support statutory information processing. You will play a vital role in the daily running of the service—supporting the management team, coordinating actions, and leading data reporting.
We pride ourselves on a great team spirit, a culture of continuous improvement, and the active development of our staff.
We welcome applicants whatever their personal characteristics or social identity. All requests for flexible working arrangements and reasonable adjustments will be considered.
The following candidates will be interviewed if they meet the essential criteria for the post they are applying for:
- Those who indicate that they have a disability. This is part of our commitment to the “Disability Confident” scheme;
- Those who indicate in their supporting statement that they are an Armed Forces Veteran or Reservist. This is part of our pledge to support the Armed Forces Covenant.
- Those who indicate in their supporting statement that they are a Herefordshire care leaver. This is part of our commitment to supporting young people leaving our care.
Please refer to the Job Description and Person Specification for more details of this role.
PLEASE NOTE: Applicants must apply online for this vacancy.
About You
About Us
Our vision
To provide excellent business support services to the public sector and those who work with them.
Our mission
Creating and building trusted and sustainable relationships in order to deliver business critical services for our key customers.
Our values
- Passion for improvement - Continuous improvement to develop more effective ways of delivering services for our customers
- Customer focus - Satisfying our customers and helping them to support themselves
- Professional integrity - Bringing the best of our shared technical expertise and professional values to our work
- Mutual support - Whether one-to-one or in teams, we encourage and support each other to strive for excellent performance in all that we do
Data and Information Support Officer (Revenues and Benefits) in Hereford employer: Hoople
Hoople is an excellent employer, offering a supportive and flexible working environment for Family Help Lead Practitioners dedicated to making a real difference in the lives of vulnerable families in Herefordshire. With a strong emphasis on professional development and collaboration with multi-agency teams, employees are empowered to grow their skills while contributing to impactful family support initiatives.
