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- Tasks: Provide essential business support to teams in the Children & Young People Directorate.
- Company: Join a dedicated team focused on improving outcomes for children and families.
- Benefits: Enjoy competitive pay, generous leave, and flexible working options.
- Why this job: Make a real difference in the lives of children while developing your skills.
- Qualifications: Experience in administration and minute-taking is essential.
- Other info: Be part of a supportive team with opportunities for professional growth.
The predicted salary is between 12994 - 12994 £ per year.
Contract: 6 months Fixed Term Contract
Location: Multiple locations. Ross-on-Wye, Leominster and Hereford
Hours: Part time 18.5 hours per week
Salary: HC05 - £25,989 per annum (£12,994.50 pro rata)
Flexible working: Minimum of 1 day office working per week. The working days for this role are Tuesday, Wednesday & Thursday. There is no movement on the working days.
The Role
A full business support function to all teams across the Childrens & Young People Directorate. This demanding yet highly rewarding role will suit a motivated and flexible individual with excellent attention to detail and an ability to interact confidently at all levels. You will have demonstrable communication and time management skills, with the ability to multi-task, prioritise a workload and work well under pressure and to deadlines. The work involves issues of a sensitive and confidential nature, and applicants will need to display a clear understanding of the need for complete confidentiality at both application and interview stage. In return, we offer a comprehensive training programme covering all aspects of our service delivery. We embrace a “can do attitude” resulting in a team that is flexible and adaptable to meet the service requirements. We promote a “grow our own culture”, where staff are supported to develop and have pride in their contribution to better support the outcomes of children and their families. If you feel you would like to be part of this friendly team then we would like to hear from you. Come and join us on our Restorative Journey of Improvement to gain the best for children and families in Herefordshire.
About You
- You will have experience of working within an administration role
- Minute taking experience is essential. Please evidence this within your application form
- Ensure the effective day-to-day running of the service maintaining and managing mailboxes and telephone calls.
- Work in an organised way, with attention to detail, and be able to collate information from a variety of sources.
- Collaborate effectively within a team environment.
- Knowledge of Microsoft applications including Word, Excel, Outlook and Teams are essential.
A full list of responsibilities is outlined within the job description; however, we are more focused on your drive, potential and aptitude for learning and provide a comprehensive induction and training for the right candidate.
We Offer
- A competitive salary, generous holiday entitlement, and access to our contributory pension and staff benefits scheme, which includes:
- Pension Scheme Enrolment in the Local Government (LGPS)
- Generous Annual Leave: 31 days (pro rata) plus bank holidays. You can also purchase an additional 10 days per annum
- Flexible working: flexi-time, job-share, part-time hours
- Employee Assistance Programme: 24/7 access to support and counselling
- Pick your perks – our benefits include access to a range of retail, leisure, holiday and health benefits. This includes savings, cash back and discounts.
Why Choose Us?
Herefordshire is a beautiful, historic county on the Welsh border, one of England’s most rural and unspoilt areas, with vibrant market towns and a strong sense of community. Our priority is clear: to keep children safe and give them the best start in life. We do this through passionate, dedicated professionals who build strong relationships with children, families, and partners to make a lasting difference. It’s an exciting time to join us. We’re investing in our people and our relational practice approach, working alongside our improvement partner, Leeds City Council. You’ll be supported by experienced managers, continuous professional development, and a genuine team ethos that values collaboration and care. If you’re committed to helping children and young people thrive, come and join the journey in Herefordshire - where your work truly matters.
Reasonable Adjustments
Our recruitment process runs in partnership with Hoople Resourcing. If you require any reasonable adjustments or alternative methods for the online application process, please contact the resourcing team by email. If you’re shortlisted for interview and require any reasonable adjustments, our Children & Young People Recruitment Team will be happy to support you.
Creating an inclusive workplace
We encourage our employees to feel empowered and to use their voices to help embrace diversity, promote inclusivity and shape our organisation. We have eight employee network groups, collectives of colleagues who often share identities, life experiences or cultures and offer support and community. They also play an important role in strengthening the voices of employees at Herefordshire Council. Embedded in the Council's values is a commitment to listen to people’s views and needs.
Commitments, Covenants and Statutory Obligations
The following candidates will be interviewed if they meet the essential criteria for the post they are applying for:
- Those who indicate that they have a disability. This is part of our commitment to the “Disability Confident” scheme.
- Those who indicate in their application that they are an Armed Forces Veteran or Reservist. This is part of our pledge to support the Armed Forces Covenant.
- Those who indicate in their application that they are a Herefordshire care leaver. This is part of our commitment to supporting young people leaving our care.
We take our commitment to safeguarding and promoting the welfare of children, young people and vulnerable adults seriously and expect all of our staff, visitors and volunteers to share in this commitment. We are committed to safeguarding and promoting the welfare of children & young people and vulnerable adults. If you are offered this position, it will be subject to a Disclosure and Barring Service enhanced check and further pre-employment checks.
How to apply
To apply for a position, please upload an up-to-date CV and complete the application form demonstrating your experience, skills and abilities for the role. Be sure to include reference to the job description and person specification or role profile! If you are successfully shortlisted, the C&YP Recruitment Team will contact you via email to arrange your interview and/or assessment. They will confirm the date, time and location of your interview, so please keep an eye on your email inbox - check your spam/ junk folder too. Good luck, we’re looking forward to meeting you!
C&YP Business Support Officer – Assessment & Localities (Part time) in Hereford employer: Hoople
Contact Detail:
Hoople Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land C&YP Business Support Officer – Assessment & Localities (Part time) in Hereford
✨Tip Number 1
Get to know the team! Before your interview, do a bit of research on the Children's & Young People Directorate. Understanding their values and recent projects can help you connect during the chat.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you articulate your experience and show off those communication skills they’re after.
✨Tip Number 3
Show your flexibility! Be ready to discuss how you can adapt to different situations and work under pressure. Share examples from your past roles where you’ve juggled multiple tasks successfully.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit!
We think you need these skills to ace C&YP Business Support Officer – Assessment & Localities (Part time) in Hereford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of C&YP Business Support Officer. Highlight relevant experience, especially in administration and minute-taking, as these are key for us.
Showcase Your Skills: In your application form, don’t just list your skills—show us how you’ve used them! Give examples of how you've managed workloads, communicated effectively, and maintained confidentiality.
Follow the Job Description: Refer back to the job description while writing your application. We want to see that you understand the role and can demonstrate how you meet the essential criteria.
Apply Through Our Website: Remember to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with our team.
How to prepare for a job interview at Hoople
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the job description. Familiarise yourself with the key responsibilities and required skills, especially around administration and minute-taking. This will help you tailor your answers to show how your experience aligns with what they’re looking for.
✨Showcase Your Communication Skills
Since this role involves interacting at all levels, be prepared to demonstrate your communication skills. Think of examples where you've effectively communicated in previous roles, especially in sensitive situations. Practising clear and concise responses can really set you apart.
✨Prepare for Scenario Questions
Expect questions that assess your ability to handle pressure and manage multiple tasks. Prepare scenarios from your past experiences where you successfully prioritised workloads or dealt with confidential information. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Embrace the 'Can Do' Attitude
The organisation values a flexible and adaptable mindset. During the interview, express your willingness to learn and grow within the role. Share instances where you’ve taken initiative or adapted to new challenges, as this aligns perfectly with their culture of support and development.