At a Glance
- Tasks: Support vulnerable children and families, delivering targeted home-based interventions.
- Company: Join Herefordshire Council, dedicated to improving lives for children and families in a beautiful rural setting.
- Benefits: Enjoy flexible working, generous leave, and access to a range of employee perks.
- Why this job: Make a real impact on children's lives while growing professionally in a supportive team.
- Qualifications: Experience with children and families in multi-agency settings is essential.
- Other info: This role includes regular training and supervision to enhance your skills.
The predicted salary is between 26671 - 25712 ÂŁ per year.
About The Role
Job Title:Family Support Worker ECHO
Hours:37
Salary:HC7 £32,061 – £36,363 per annum
Closing Date: 24/08/25
Contract:Permanent
The Role
An exciting opportunity has arisen for a family support worker in our ECHO team, part of children\’s safeguarding and family support. We are an established and friendly multi-disciplinary team.
The ECHO team supports children and families on the Edge of Care, and children who are reunified home after a period in care. You will be responsible for a small workload of families and will be expected work intensively with children and parents. This might include early mornings, evenings and weekends.
You will be part of a multi-disciplinary team, consisting of family support colleagues, colleagues from Women\’s Aid and Turning Point and a systemic family therapist. We also work very closely with the allocated social workers and other agencies involved with the family.
We are looking for a dynamic and reflective practitioner to join our team.
Benefits of working for Herefordshire Council:
A competitive salary, generous holiday entitlement, and access to our contributory pension andstaff benefits scheme, which includes:
- PensionScheme Enrolment in the Local Government (LGPS)
- Generous Annual Leave:31 days (pro rata) plus bank holidays. You can also purchase an additional 10 days per annum
- Flexible working:flexi-time, job-share, part-time hours and, in some instances, home working
- Employee Assistance Programme:24/7 access to support and counselling
- Payment ofprofessional membership fees
- Pick your perks– our benefits include access to a range of retail, leisure, holiday and health benefits. This includes savings, cash back and discounts.
Herefordshire Council Plan link
The Council plan sets out how we will make our contribution to achieving a better and more successful Herefordshire, please see the link below to find out more:
Herefordshire Council Plan 2024-28
For further information or an informal discussion please contact – Sarah Morgan ECHO team managers smorgan1@herefordshire.gov.uk or call 01432 383008 or kvanderstraete@herefordshire.gov.uk call on 01432 383219 – 07792881408
About Us
Herefordshire is a beautiful, historic county located in the heart of the Marches on the border with Wales. We are one of the most rural and sparsely populated counties in England with a wealth of unspoilt countryside, distinctive heritage, and lively and attractive market towns.
Our priority in Herefordshire is to keep children safe and give them a great start in life.It’s the priority for the council, our partners and for all of us who work with Children & Young People.
How do we do this?By having dynamic, dedicated, passionate and professional staff who work in a culture that focuses on what we can achieve with children, what they can achieve themselves, and the relationship we build with families and partners to enable this.We have invested heavily in training and developing staff in our relational practice approach with our improvement partner Leeds City Council, so it\’s an exciting time to join Herefordshire – we believe in investing in you so you can be the best you can be!
Herefordshire has a really strong team ethos. Our teams are passionate about the work they do and the positive difference they and the teams they are in make to people’s lives.This is all underpinned by the focus and support from their managers and the council as a whole.
We will deliver better support to our most vulnerable children and their families, develop stronger relationships with partners across the region, and beyond.
Therefore, we take our commitment to safeguarding and promoting the welfare of children, young people and vulnerable adults seriously and expect all of our staff, visitors and volunteers to share in this commitment.
Come to Herefordshire and join the journey.
Herefordshire Council is committed to safeguarding and promoting the welfare of children & young people and vulnerable adults. If you are offered this position, it will be subject to a Disclosure and Barring Service enhanced check and further pre-employment checks.
We welcome applicants whatever their personal characteristics or social identity. All requests for flexible working arrangements and reasonable adjustments will be considered.
The following candidates will be interviewed if they meet the essential criteria for the post they are applying for:
- Those who indicate that they have a disability. This is part of our commitment to the “Disability Confident” scheme.
- Those who indicate in their supporting statement that they are an Armed Forces Veteran or Reservist. This is part of our pledge to support the Armed Forces Covenant; and
- Those who indicate in their supporting statement that they are a Herefordshire care leaver. This is part of our commitment to supportingyoung people leaving our care.
Please refer to the Job Description and Person Specification for more details of this role.
To apply, please submit your CV and complete thesupporting statement within the application form, referring to the job description & person specification,detailing how you meet the specific requirements of the role.
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Family Support Worker employer: Hoople
Contact Detail:
Hoople Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Family Support Worker
✨Tip Number 1
Familiarise yourself with the Restorative Journey of Improvement mentioned in the job description. Understanding this framework will help you align your approach and demonstrate how your values match those of the team during any discussions.
✨Tip Number 2
Network with professionals already working in family support roles or similar fields. Engaging with them can provide insights into the challenges and successes they face, which you can reference in conversations or interviews.
✨Tip Number 3
Prepare to discuss specific examples from your past experience where you've successfully engaged with children and families. Highlighting your multi-agency work will show that you understand the collaborative nature of the role.
✨Tip Number 4
Research Herefordshire Council's initiatives and partnerships. Being knowledgeable about their current projects and goals will allow you to speak confidently about how you can contribute to their mission during the application process.
We think you need these skills to ace Family Support Worker
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Family Support Worker. Familiarise yourself with the job description and think about how your experience aligns with the requirements.
Tailor Your CV: Customise your CV to highlight relevant experience working with children and families, particularly in multi-agency settings. Use specific examples that demonstrate your skills in engaging with vulnerable groups.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for supporting families and children. Mention your understanding of the restorative approach and how you can contribute to the team’s goals in Herefordshire.
Highlight Relevant Qualifications: Ensure you mention any relevant qualifications or training that pertain to child welfare, social work, or family support. This could include certifications, degrees, or specific training programmes you've completed.
How to prepare for a job interview at Hoople
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Family Support Worker. Familiarise yourself with the key aspects of the role, such as working with vulnerable children and families, and the importance of a solution-focused approach.
✨Showcase Your Experience
Prepare to discuss your previous experience in a multi-agency environment. Highlight specific examples where you've successfully engaged with children and families, and how you've delivered interventions that made a positive impact.
✨Demonstrate Your Passion
Express your genuine passion for supporting children and families. Share why you are motivated to work in this field and how you align with the values of Herefordshire Council in promoting welfare and safeguarding.
✨Prepare Questions
Have thoughtful questions ready to ask the interviewers. This shows your interest in the role and helps you understand the team dynamics, training opportunities, and the council's approach to family support.