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For Companies At a Glance
- Tasks: Support communication for individuals with acquired brain injury and their families through innovative projects.
- Company: Herefordshire Headway, a leading Rehabilitation Centre focused on ABI support.
- Benefits: Gain valuable experience, develop skills, and contribute to meaningful community projects.
- Why this job: Make a real difference in people's lives while enhancing your communication and IT skills.
- Qualifications: Lived experience of ABI or relevant professional background preferred.
- Other info: Join a dynamic team and help grow social activities for clients and families.
The predicted salary is between 30000 - 42000 £ per year.
About The Role
This exciting post has been made possible by a recent Lottery award, allowing Herefordshire Headway to further develop established Acquired Brain Injury (ABI) reablement, maintenance and social support services. The application to the National Lottery Community Fund (NLCF) grew out of a wish list created by our clients to help us understand how we could better support their needs in what is a very changed post covid environment.
This project will allow us to:
- Invest in staffing so we can develop services to meet increasing client numbers and service demands from individuals, carers and families.
- Grow our service offer to help people take advantage of rather than become disempowered by technology.
- Assist clients stay well at a time when getting access to Health and Social Care Services is beyond just challenging.
- Encourage those utilising our services to be more active, thus helping maintain their physical and mental resilience.
- Support people with more complex long term health conditions.
- Grow carer support services and resilience planning to meet client need for advice and information so they can support themselves more effectively.
- Increase the number of social activities from one a month to a range of activities families can do together.
Herefordshire Headway is a large Rehabilitation Centre, situated on the outskirts of Hereford. It boasts a variety of re-ablement services for those with ABI and their families, including exercise classes, speech therapy, art, music, woodwork and a therapy garden.
The ideal person for this role would be someone with lived experience of acquired brain injury (ABI) in a personal or professional capacity. The Communications & IT Support Officer will support delivery of National Lottery Community Fund (NLCF) projects at Herefordshire Headway by providing systems of improved communication for people living with ABI and their families. They will work closely with clients, speech and language colleagues, carers and/or families to undertake this.
The post holder will support the client to develop the knowledge, skills and confidence to communicate more effectively. They will facilitate individual and group sessions to explore issues relevant to members and look to work together to find solutions. The post holder will also assist those caring for someone who has sustained an ABI to communicate more effectively with that person and other agencies involved in their support.
The post holder will encourage social and peer support for clients and their carers/partners, by organising group training sessions, support groups and other social opportunities where lived experiences related to speech and/or communication can be shared. The Communications & IT Support Officer will also support the Speech & Language Therapy Team situated in the Centre and colleagues linked to the NLCF posts.
Communications & IT Support Worker for ABI Services employer: Hoople Recruitment Ltd
Contact Detail:
Hoople Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Communications & IT Support Worker for ABI Services
✨Tip Number 1
Get to know the organisation! Research Herefordshire Headway and their ABI services. Understanding their mission and values will help you tailor your approach during interviews and show that you're genuinely interested in making a difference.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events related to ABI support. Building relationships can give you insider info about the role and might even lead to a referral!
✨Tip Number 3
Prepare for the interview by practising common questions related to communication and IT support. Think about how your experiences, especially if you have lived experience of ABI, can contribute to the role and the clients' needs.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Herefordshire Headway.
We think you need these skills to ace Communications & IT Support Worker for ABI Services
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for supporting individuals with ABI shine through. We want to see how much you care about making a difference in their lives and how your experiences align with our mission.
Tailor Your Application: Make sure to customise your application to highlight relevant skills and experiences that match the job description. We’re looking for someone who understands the unique challenges faced by those with ABI, so don’t hold back on sharing your insights!
Be Clear and Concise: Keep your writing straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your ideas flow logically. This will help us understand your qualifications and how you can contribute to our team.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!
How to prepare for a job interview at Hoople Recruitment Ltd
✨Know Your Stuff
Make sure you understand the role inside out. Familiarise yourself with the specifics of the Communications & IT Support Worker position, especially how it relates to supporting individuals with acquired brain injuries. Research Herefordshire Headway and their services so you can speak confidently about how you can contribute.
✨Show Your Empathy
This role is all about communication and support for those with ABI. Be prepared to share any personal experiences or insights you have regarding ABI, whether from a professional or personal perspective. Demonstrating empathy and understanding will show that you’re not just qualified, but also genuinely care about the clients.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the projects funded by the National Lottery Community Fund and how they impact the community. This shows your interest in the role and helps you gauge if the organisation aligns with your values.
✨Practice Makes Perfect
Run through common interview questions with a friend or in front of a mirror. Focus on how you would facilitate sessions and support clients and their families. The more comfortable you are with your answers, the more confident you’ll feel during the actual interview.
