At a Glance
- Tasks: Administer Council Tax and support community services while developing expertise in debt recovery.
- Company: Join a supportive team dedicated to delivering essential services in Hereford.
- Benefits: Enjoy 26 days annual leave, flexible benefits, and a pension scheme.
- Other info: Flexible working arrangements and commitment to diversity and inclusion.
- Why this job: Make a real difference in your community while gaining valuable experience.
- Qualifications: Strong communication, organisational skills, and attention to detail required.
The predicted salary is between 27427 - 27427 £ per year.
About The Role
Hours: 37 per week
Location: Hereford (Hybrid)
Salary: Hoople Band C £27,427 per annum
Contract: Permanent
Closing Date: 12th July 2026
Responsibilities
As a Revenues and Benefits Officer, you’ll play a key role in delivering essential services to our community. Initially, you will focus on the administration of Council Tax, with opportunities to develop your expertise in debt recovery and the assessment of Housing Benefit and Council Tax Reduction. Your duties include ensuring customer records are accurately maintained and processed in line with current legislation, providing a professional and supportive service, and achieving performance targets.
Qualifications
- Strong communication skills, both written and verbal
- Confidence in dealing with members of the public and businesses
- Excellent organisational and numerical ability
- Strong attention to detail and literacy skills
- The ability to manage a demanding workload and meet deadlines
Benefits
We offer 26 days annual leave plus Bank Holidays, rising to 31 days after 5 years’ service. There's an Aviva salary sacrifice pension scheme and a flexible benefits scheme that includes discounts across retailers, a cycle to work scheme, and healthcare plans.
Equality & Diversity
We welcome applicants regardless of personal characteristics or social identity. All requests for flexible working arrangements and reasonable adjustments will be considered. Those who indicate that they have a disability will be interviewed as part of our commitment to the Disability Confident scheme. Those who indicate in their supporting statement that they are an Armed Forces Veteran or Reservist will be interviewed as part of our support of the Armed Forces Covenant. Those who indicate in their supporting statement that they are a Herefordshire care leaver will be interviewed as part of our commitment to supporting young people leaving care.
Revenues and Benefits Officer in Hereford employer: Hoople Ltd
As a Revenues and Benefits Officer in Hereford, you will be part of a supportive and inclusive work culture that prioritises community service and employee well-being. With generous annual leave, a flexible benefits scheme, and opportunities for professional development, this role offers a meaningful career path while contributing to the local community. Join us in making a difference while enjoying a balanced work-life environment in a hybrid setting.
StudySmarter Expert Advice🤫
We think this is how you could land Revenues and Benefits Officer in Hereford
✨Tap into Campus Networks
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Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
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We think you need these skills to ace Revenues and Benefits Officer in Hereford
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Hoople Ltd.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Hoople Ltd's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Hoople Ltd
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Hoople Ltd.
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✨Network with Industry Professionals
Before your interview, reach out to current or former Hoople Ltd employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
