At a Glance
- Tasks: Support Housing Benefit, Council Tax, and Business Rates teams with essential administrative tasks.
- Company: Join a dynamic team at Hoople, committed to community support.
- Benefits: Enjoy 26 days annual leave, flexible benefits, and a pension scheme.
- Other info: We value diversity and welcome applicants from all backgrounds.
- Why this job: Kickstart your career in a fast-paced environment with full training provided.
- Qualifications: Strong written and oral communication skills; flexibility is key.
The predicted salary is between 24613 - 24613 £ per year.
This is an excellent time to join the Revenues & Benefits team as an Administration Officer. The Administration Team are the heart of the department and provide crucial support to our Housing Benefit, Council Tax, Business Rates and Revenues teams.
You will be responsible for the essential support of opening and distributing incoming post, scanning and indexing documents to the relevant departments, ensuring prompt dispatch of outgoing post, provisioning administration support, data inputting for projects, and dealing with our customers on the telephone.
In a continuously changing environment you will have the opportunity to work on a variety of projects that promote and sustain improved working practices and assist in future challenges. We are seeking highly motivated individuals who are willing to deliver high standards and enjoy working in a fast‑paced environment. You will need excellent written and oral skills and the ability to be flexible to the changing needs of the service. We will provide full training for the role.
This is an excellent opportunity to join a very busy team and start your career in Revenues & Benefits. Hoople offers 26 days annual leave plus Bank Holidays, rising to 31 days after 5 years’ service, and an Aviva salary sacrifice pension scheme. We also provide a flexible benefits scheme offering a range of benefits and discounts across retailers, the option to buy or sell annual leave, a cycle‑to‑work scheme, and healthcare plans.
We welcome applicants of all personal characteristics and social identities. All requests for flexible working arrangements and reasonable adjustments will be considered.
The following candidates will be interviewed if they meet the essential criteria for the post they are applying for:
- Those who indicate that they have a disability. This is part of our commitment to the “Disability Confident” scheme.
- Those who indicate in their supporting statement that they are an Armed Forces Veteran or Reservist. This is part of our pledge to support the Armed Forces Covenant.
- Those who indicate in their supporting statement that they are a Herefordshire care leaver. This is part of our commitment to supporting young people leaving our care.
Please refer to the Job Description and Person Specification for more details of this role.
Revenues and Benefits Administration Officer in Hereford employer: Hoople Ltd
Hoople is an exceptional employer that prioritises employee well-being and professional growth, offering a supportive work culture in the heart of Hereford. With generous annual leave, flexible benefits, and a commitment to inclusivity, we empower our team members to thrive in a dynamic environment while contributing to meaningful projects in the Revenues & Benefits sector. Join us to kickstart your career with comprehensive training and the opportunity to make a real difference in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Revenues and Benefits Administration Officer in Hereford
✨Dive into Local Government Events
Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like Hoople Ltd, are looking for. Plus, it shows your genuine interest in the sector!
✨Join Relevant Networks
Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.
✨Utilise Your University’s Resources
If you’re freshly graduated or still studying, make the most of your university's careers service. They often have exclusive partnerships with companies like Hoople Ltd and can help you get your foot in the door for these full-time public sector roles.
✨Stay Updated with Government Initiatives
Keep your finger on the pulse regarding new government projects and policies. Understanding current initiatives can give you a leg up in interviews, showing that you are informed and genuinely interested in making a difference in the public sector.
We think you need these skills to ace Revenues and Benefits Administration Officer in Hereford
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for Hoople Ltd and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at Hoople Ltd
✨Get to Know Public Sector Values
Before your interview with Hoople Ltd, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
✨Prepare Real-Life Examples
Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for Hoople Ltd.
