Hoople Ltd is seeking a Service Desk Analyst to join the IT Service Desk in Hereford on a hybrid basis. The role focuses on logging customer IT queries, faults and issues via phone, email and e-form, with emphasis on 1st line resolution.
You will deliver excellent customer service and support IT users across 7000+ users in a busy, enterprise environment. Working 37 hours per week, you will join a team that values professional integrity, teamwork and continuous improvement while benefiting from a
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Hybrid IT Service Desk Analyst - First-Line Support in Hereford employer: Hoople Ltd
HOOPLE LTD is an excellent employer, offering a supportive work culture that prioritises employee well-being and professional growth. Located in the picturesque town of Leominster, employees benefit from flexible working arrangements, regular supervision, and opportunities for career advancement, making it an ideal place for those seeking meaningful and rewarding employment in adult social care.
