At a Glance
- Tasks: Empower families to create their own solutions and support children’s voices.
- Company: Herefordshire Council, dedicated to family-led decision making.
- Benefits: Competitive salary, 31 days leave, flexible working, and wellness support.
- Other info: Join a supportive team committed to equality and diversity.
- Why this job: Make a real difference in children's lives while fostering family strengths.
- Qualifications: Experience with families, strong facilitation skills, and understanding of child development.
The predicted salary is between 32061 - 36363 £ per year.
Contract: Permanent
Hours: 37
Salary: HC07 £32,061 - £36,363 per annum
Location: Hereford
Closing Date: 23/07/2026
The Role
Help families find their own solutions. At Herefordshire Council, we believe that families are often best placed to identify the solutions that will keep their children safe, supported and thriving. We are looking for a skilled and passionate Family-Led Decision Making (FLDM) Coordinator to help make this happen. As part of our Families First transformation, you will bring children, young people, parents, wider family members and their support networks together to develop plans that build on family strengths and create lasting change and empower families to build their own plans. This is a unique role where you will remain independent and neutral, supporting families to take ownership of decision‑making while ensuring the voice of the child remains at the heart of everything you do. Come and join us on our Restorative Journey of Improvement to gain the best for children and families in Herefordshire.
About You
- Build positive and trusting relationships with children, young people and families.
- Coordinate and facilitate Family Group Conferences and other family‑led decision‑making meetings.
- Support children and young people to participate in ways that reflect their wishes, feelings and understanding.
- Identify and engage wider family and community networks.
- Help families develop safe, realistic and sustainable plans.
- Facilitate review meetings and support families to reflect on progress and changes needed to move forward.
- Work alongside social workers and partner agencies to embed Family-Led Decision Making across Herefordshire's Families First journey.
- Maintain high-quality records and contribute to service learning and quality assurance.
We're looking for someone who:
- Has experience of working with children, young people and families.
- Is skilled in facilitating meetings and managing challenging conversations.
- Can work confidently with complex family dynamics while remaining calm, balanced and solution‑focused.
- Understands safeguarding, child development and the needs of vulnerable children.
- Has experience of multi‑agency working.
- Believes in strengths‑based, restorative and relational approaches.
- Can build trust quickly and communicate with warmth, empathy and professionalism.
What this role isn't
This role is about enabling families to make their own plans. The FLDM Coordinator does not:
- Hold cases.
- Complete statutory assessments.
- Deliver therapeutic intervention.
- Make decisions on behalf of families.
We Offer
- Salary range of £32,061 - £36,363 per annum.
- Annual Leave: 31 days’ annual leave (pro rata) plus bank holidays. You can also purchase an additional 10 days per annum during the request period.
- Flexible working: including the potential for job‑sharing, part‑time hours and agile working.
- Employee Assistance Programme: 24/7 access to support and counselling.
- Payment of professional membership fees (based on role requirements).
- Pick your perks – our benefits include access to a range of retail, leisure, holiday and health benefits. This includes savings, cash back and discounts.
Commitment to Equality and Diversity
Those who indicate that they have a disability. This is part of our commitment to the “Disability Confident” scheme. Those who indicate in their application that they are an Armed Forces Veteran or Reservist. This is part of our pledge to support the Armed Forces Covenant. Those who indicate in their application that they are a Herefordshire care leaver. This is part of our commitment to supporting young people leaving our care.
We take our commitment to safeguarding and promoting the welfare of children, young people and vulnerable adults seriously and expect all of our staff, visitors and volunteers to share in this commitment. We are committed to safeguarding and promoting the welfare of children & young people and vulnerable adults. If you are offered this position, it will be subject to a Disclosure and Barring Service enhanced check and further pre-employment checks.
Family Led Decision Making Coordinator - Full Time in Hereford employer: Hoople Ltd
Hoople Ltd is an excellent employer, offering a supportive work culture where employees are valued and encouraged to grow. Located in the charming town of Ledbury, this temporary receptionist role provides a unique opportunity to gain experience in a professional environment while enjoying flexible working hours and competitive pay. Join us for a rewarding experience that not only enhances your skills but also contributes to the community.
StudySmarter Expert Advice🤫
We think this is how you could land Family Led Decision Making Coordinator - Full Time in Hereford
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Hoople Ltd.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Hoople Ltd!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Hoople Ltd, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Hoople Ltd or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Family Led Decision Making Coordinator - Full Time in Hereford
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Hoople Ltd:Before hitting send, make sure to tailor your application specifically to Hoople Ltd! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Hoople Ltd
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
