At a Glance
- Tasks: Empower families to create their own solutions and support children’s voices.
- Company: Herefordshire Council, dedicated to family-led decision making.
- Benefits: Competitive salary, flexible working, generous leave, and employee support programmes.
- Other info: Join a supportive team committed to safeguarding and community well-being.
- Why this job: Make a real difference in families' lives while fostering independence and collaboration.
- Qualifications: Experience with families, strong facilitation skills, and understanding of child development.
The predicted salary is between 32061 - 36363 £ per year.
About The Role
Help families find their own solutions. At Herefordshire Council, families are often best placed to identify the solutions that keep their children safe, supported and thriving. This unique role brings children, young people, parents, wider family members and their support networks together to develop plans that build on family strengths, create lasting change and empower families to build their own plans. You will remain independent and neutral, supporting families to take ownership of decision‑making while ensuring the voice of the child remains at the heart of everything you do.
Responsibilities
- Build positive and trusting relationships with children, young people and families.
- Coordinate and facilitate Family Group Conferences and other family‑led decision‑making meetings.
- Support children and young people to participate in ways that reflect their wishes, feelings and understanding.
- Identify and engage wider family and community networks.
- Help families develop safe, realistic and sustainable plans.
- Facilitate review meetings and support families to reflect on progress and changes needed to move forward.
- Work alongside social workers and partner agencies to embed Family‑Led Decision Making across Herefordshire's Families First journey.
- Maintain high‑quality records and contribute to service learning and quality assurance.
Qualifications
- Experience of working with children, young people and families.
- Skilled in facilitating meetings and managing challenging conversations.
- Ability to work confidently with complex family dynamics while remaining calm, balanced and solution‑focused.
- Understanding of safeguarding, child development and the needs of vulnerable children.
- Experience of multi‑agency working.
- Belief in strengths‑based, restorative and relational approaches.
- Ability to build trust quickly and communicate with warmth, empathy and professionalism.
What this role isn't
- Hold cases.
- Complete statutory assessments.
- Deliver therapeutic intervention.
- Make decisions on behalf of families.
We Offer
- Salary range of £32,061 – £36,363 per annum.
- Annual Leave: 31 days (pro‑rata) plus bank holidays; an additional 10 days may be purchased during the request period.
- Flexible working: including the potential for job‑sharing, part‑time hours and agile working.
- Employee Assistance Programme: 24/7 access to support and counselling.
- Payment of professional membership fees (based on role requirements).
- Pick your perks – a range of retail, leisure, holiday and health benefits, including savings, cash back and discounts.
Reasonable Adjustments
Our recruitment process runs in partnership with Hoople Resourcing. If you require any reasonable adjustments or alternative methods for the online application process, please contact the resourcing team by email. If you are shortlisted for interview and require any reasonable adjustments, the Children & Young People Recruitment Team will be happy to support you.
Commitments, Covenants and Statutory Obligations
Those who indicate that they have a disability – part of our commitment to the “Disability Confident” scheme. Those who indicate in their application that they are an Armed Forces Veteran or Reservist – part of our pledge to support the Armed Forces Covenant. Those who indicate in their application that they are a Herefordshire care leaver – part of our commitment to supporting young people leaving our care.
Safeguarding
We take our commitment to safeguarding and promoting the welfare of children, young people and vulnerable adults seriously and expect all staff, visitors and volunteers to share in this commitment. If you are offered this position, it will be subject to a Disclosure and Barring Service enhanced check and further pre‑employment checks.
Family Led Decision Making Coordinator in Hereford employer: Hoople Ltd
Hoople Ltd is an excellent employer, offering a supportive work culture where employees are valued and encouraged to grow. Located in the charming town of Ledbury, this temporary receptionist role provides a unique opportunity to gain experience in a professional environment while enjoying flexible working hours and competitive pay. Join us for a rewarding experience that not only enhances your skills but also contributes to the community.
