At a Glance
- Tasks: Provide top-notch admin support for workforce development and practice assurance activities.
- Company: Join Herefordshire Council, a supportive team making a real difference in the community.
- Benefits: Enjoy competitive salary, flexible working, generous leave, and access to perks.
- Other info: Diverse and inclusive workplace with clear career progression opportunities.
- Why this job: Be part of an ambitious transformation programme that empowers communities and individuals.
- Qualifications: Organised, confident with admin tasks, and good understanding of data protection.
The predicted salary is between 25989 - 28142 £ per year.
About The Role
Business Support Officer Job Details
- Contract: Permanent
- Location: Hereford and remote/home-based
- Hours: 24 per week (working pattern to be agreed)
- Salary: £25,989 - £28,142 pro rata
- Closing date: 16 August 2026
- Interviews: 24 August 2026
The Role
Are you a skilled, customer-focused administrator looking for a new opportunity to make a difference? We’re looking for a Business Support Officer to join our team, supporting a wide range of work that develops and strengthens professional practice across adult social care and housing services. Our team remit spans learning and career development, practice assurance, regulatory and statutory standards and much more. As we take forward new plans, you’ll play an important part in helping us deliver them.
What will you be doing?
You will be providing a high standard of administrative support for the delivery of workforce development and practice assurance activities, and you will have regular contact with colleagues across our services and with our partner organisations. This includes helping to arrange events, taking course bookings, collating and recording information about training activity, completing purchasing/invoicing processes, supporting audits of professional practice, helping with creating reports, servicing meetings and events, and much more.
About You
You’ll be organised, confident with administrative tasks, and able to build positive professional relationships with colleagues and partners from the outset. You’ll also work with sensitive data, maintain accurate records and support compliance, so a good understanding of data protection is important. Prioritisation of work across varied projects, attention to detail and effective use of Microsoft Office are just as important, so if this sounds like you, we’d be pleased to hear from you.
We Offer
- A competitive salary, holiday entitlement, and access to our contributory pension and staff benefits scheme, which includes:
- Salary range of £25,989 - £28,142 pro rata
- Enrolment in the Local Government Pension Scheme (LGPS)
- Career progression: clear pathways to progress
- Annual Leave: 31 days’ annual leave (pro rata) plus bank holidays. You can also purchase an additional 10 days per annum during the request period
- Flexible working: including the potential for job-sharing, part-time hours and agile working.
- Employee Assistance Programme: 24/7 access to support and counselling
- Payment of professional membership fees (based on role requirements)
- Pick your perks – our benefits include access to a range of retail, leisure, holiday and health benefits. This includes savings, cash back and discounts.
Why Choose Us?
We're proud and excited to unveil our new recruitment video, a celebration of Herefordshire's people, places, and purpose. Set in the heart of England and filled with pride, compassion and possibility, the video brings to life what it means to work somewhere you truly belong. At Herefordshire Council, every role matters and every person makes a real difference for our communities. We’re a team where people feel valued, supported and empowered to grow together.
You will probably have heard a lot about how beautiful it is in terms of countryside and open spaces (and it is!) but there is so much more going on here, including world-class cultural assets like the Mappa Mundi, vibrant theatres and a thriving food and drink sector. One of Herefordshire’s biggest assets is the strong and diverse communities. Our Talk Community approach brings that together supporting people to help themselves, encouraging them to help their communities and identifying how communities can help individuals. Our ambitious transformation programme aims to further build on this to offer an all-age approach. We’re excited about the potential of what we can achieve for the benefit of all residents of Herefordshire, stronger together and building brighter futures.
Don’t meet all parts of the job description? Herefordshire Council is committed to strengthening a diverse and inclusive work environment which reflects the communities of Herefordshire. If you are looking at the next stage of your career and have a broad base of fieldwork experience, we can provide supportive and welcoming opportunities to help you develop your professional, management & supervisory skills.
Reasonable Adjustments
Our recruitment process runs in partnership with Hoople Resourcing. If you require any reasonable adjustments or alternative methods for the online application process, please contact the resourcing team by email: enquiries@hoopleresourcing.co.uk.
Creating an inclusive workplace
We encourage our employees to feel empowered and to use their voices to help embrace diversity, promote inclusivity and shape our organisation. We have eight employee network groups, collectives of colleagues who often share identities, life experiences or cultures and offer support and community. They also play an important role in strengthening the voices of employees at Herefordshire Council. Embedded in the Council's values is a commitment to listen to people's views and needs.
For more information on our Employee Network Groups please view our dedicated recruitment website: www.spiritofherefordshire.com.
Commitments, Covenants and Statutory Obligations
The following candidates will be interviewed if they meet the essential criteria for the post they are applying for:
- Those who indicate that they have a disability. This is part of our commitment to the “Disability Confident” scheme.
- Those who indicate in their application that they are an Armed Forces Veteran or Reservist. This is part of our pledge to support the Armed Forces Covenant.
- Those who indicate in their application that they are a Herefordshire care leaver. This is part of our commitment to supporting young people leaving our care.
We take our commitment to safeguarding and promoting the welfare of children, young people and vulnerable adults seriously and expect all of our staff, visitors and volunteers to share in this commitment. We are committed to safeguarding and promoting the welfare of children & young people and vulnerable adults. If you are offered this position, it will be subject to a Disclosure and Barring Service check.
Business Support Officer in Hereford employer: Hoople Ltd
Hoople Ltd is an excellent employer, offering a supportive work culture where employees are valued and encouraged to grow. Located in the charming town of Ledbury, this temporary receptionist role provides a unique opportunity to gain experience in a professional environment while enjoying flexible working hours and competitive pay. Join us for a rewarding experience that not only enhances your skills but also contributes to the community.
StudySmarter Expert Advice🤫
We think this is how you could land Business Support Officer in Hereford
✨Dive Into Online Communities
For part-time gigs in business intelligence, getting involved in online forums like Reddit or LinkedIn groups can be a game-changer. Join discussions, share insights, and even ask for leads – you never know who might have the inside scoop on a role at Hoople Ltd!
✨Webinars and Networking Events
Keep an eye out for webinars and networking events in the BI space. These can be great opportunities to meet industry players and learn about part-time opportunities at places like Hoople Ltd. Plus, they'll help you stay on top of the latest trends and tools in the field.
✨Get Creative with Your Availability
When targeting part-time positions, be flexible with your availability. Highlight specific hours you can work, and consider applying for roles that might have unconventional hours – managers at Hoople Ltd might appreciate your willingness to adapt!
✨Demonstrate Your Analytical Skills
Showcase your proficiency in business intelligence tools through a personal project or Kaggle competitions. Incorporate this into your conversations and interviews – it's a great way to impress Hoople Ltd and stand out from the crowd.
We think you need these skills to ace Business Support Officer in Hereford
Some tips for your application 🫡
Show Off Your Analytical Skills:In the business intelligence field, your ability to analyse and interpret data is key. Make sure your CV highlights any relevant projects or coursework where you’ve used data analysis tools, and don’t forget to mention any experience with BI software like Tableau or Power BI!
Include Your Technical Skills:Employers in business intelligence are often keen on seeing a mix of technical and analytical skills. Ensure your CV includes any programming languages you know, like SQL or Python, as well as any certifications in data science or analytics that could set you apart from the crowd.
Tailor Your Cover Letter:With a part-time role, we want to see your motivation and desire for growth. Use your cover letter to explain why you're interested in this position at Hoople Ltd, what you hope to learn, and how your background fits into their business intelligence needs.
Keep It Concise:Since this is a part-time role, hiring managers are looking for clear and direct communication. Make your CV and cover letter easy to read and to the point – highlight your key achievements and relevant experiences without fluff. We want to see the real you!
How to prepare for a job interview at Hoople Ltd
✨Show off your analytical skills
In the world of business intelligence, they'll be keen to see how you tackle data analysis. Brush up on tools like SQL or Tableau, and be ready to discuss how you've used data to inform decisions in past work or academic projects. We want to understand your thought process, so be prepared to walk through your analytical techniques clearly.
✨Portfolio peeks
Since it's a part-time gig, your portfolio can really set you apart. Showcase projects where you've drawn insights from data or delivered impactful dashboards. We should aim to highlight not just the end product, but how you approached the problem — think about including a brief reflection on what you learned and any challenges you overcame.
✨Brush up on case studies
Be ready for some scenario-based questions that reflect real-world business problems. We might be quizzed on how to approach a specific data set to derive actionable insights. Consider rehearsing a few case studies relevant to business intelligence roles — it’ll help us think on our feet during the interview.
✨Ask about the team dynamics
Since you'll be part-time, get a feel for how the team operates and collaborates. Asking about how Business Intelligence integrates with other departments at Hoople Ltd can show your interest in their workflow. Plus, it’ll help you understand how your role fits into the larger picture and where you can make the most impact.
