At a Glance
- Tasks: Provide top-notch IT support and manage customer requests efficiently.
- Company: Hoople Ltd, a dynamic company with a hybrid working model.
- Benefits: 26 days annual leave, flexible benefits, and an Aviva pension plan.
- Other info: Enjoy career growth and a friendly work environment.
- Why this job: Join a supportive team and enhance your technical skills while making a difference.
- Qualifications: Strong technical skills and experience in customer service.
The predicted salary is between 30000 - 40000 Β£ per year.
Hoople Ltd is seeking a Second Line Support Engineer based in Hereford for a hybrid working model.
The role involves providing exceptional IT support to a diverse customer base while managing support requests efficiently within set timeframes.
The ideal candidate will have excellent technical skills and experience in a customer service environment.
This position offers 26 days of annual leave plus bank holidays, rising to 31 days after five years, along with various benefits including a flexible benefits scheme and an Aviva pension plan.
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We think you need these skills to ace 2nd Line IT Support Engineer (Hybrid) in Hereford
Technical Skills
Customer Service Experience
IT Support
Time Management
Problem-Solving Skills
Communication Skills
Efficiency in Managing Support Requests