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- Tasks: Support commissioning activities for adult social care and improve service outcomes.
- Company: Join Herefordshire Council, dedicated to enhancing community wellbeing.
- Benefits: Competitive salary, generous leave, flexible working, and career progression opportunities.
- Why this job: Make a real difference in the lives of working-age adults with Care Act eligible needs.
- Qualifications: Strong organisational skills and a passion for high-quality service delivery.
- Other info: Inclusive workplace with diverse employee networks and support for personal growth.
The predicted salary is between 24114 - 28849 £ per year.
Job Description
Job Title: Commissioning Support Officer
Contract: Permanent
Location: Plough Lane
Hours: 37
Salary: HC06 £28,142 – £32,061
Closing date: 2nd November 2025
Interview date: w/c 10th November
The Role
We are seeking a proactive and data-oriented Commissioning Support Officer to join our All Age Commissioning Team, working within Living Well (working aged adults commissioning). This role will entail supporting commissioning activity for adult social care across Herefordshire and is central to ensuring that services are high quality, person-centred, and deliver best value for our residents. You will work closely with the Commissioning Manager and Commissioning Officers [JM1] to support the commissioning cycle, contract and performance management, and support partnership working with a wide range of stakeholders across a portfolio commissioning services for working age adult with Care Act eligible needs.
Key Responsibilities
- Support the delivery of commissioning tasks across services for working age adults.
- Assist with contract management, performance monitoring, and quality assurance.
- Take minutes and action notes for meetings and ensure timely follow-up.
- Conduct due diligence on contracts
- Support commissioning and procurement processes.
- Work collaboratively with internal teams and external providers to improve service outcomes.
- Support with administration tasks in relation to the commissioning of accommodation solutions for adults with Care Act eligible needs.
About You
You'll be passionate about improving the lives of working age adults with Care Act eligible needs and committed to delivering high-quality services. You'll bring strong organisational skills, attention to detail, good interpersonal and communication skills, and the ability to work effectively with a range of stakeholders.
Please refer to the person specification and job description for full details of the role and where possible reference this within your application.
To arrange an informal discussion about the role with Hannah Offord, Commissioning Manager Living Well, please contact [email protected]. Please note Hannah is not available between Wednesday 22nd October and Monday 3rd November. During this time, please contact Manny Jhawar-Gill, Head of Service Living Well [email protected]
We Offer
A competitive salary, generous holiday entitlement, and access to our contributory pension and staff benefits scheme, which includes:
- Starting Salary of £28,142
- Pension Scheme Enrolment in the Local Government (LGPS)
- Career progression: clear pathways to progress
- Annual Leave: 31 days' annual leave (pro rata) plus bank holidays. You can also purchase an additional 10 days per annum with line manager approval.
- Flexible working: flexi-time, job-share, part-time hours and, in some instances, home working
- Employee Assistance Programme: 24/7 access to support and counselling
- Payment of professional membership fees
- Pick your perks – our benefits include access to a range of retail, leisure, holiday and health benefits. This includes savings, cash back and discounts.
The Council plan sets out how we will make our contribution to achieving a better and more successful Herefordshire, please see the link below to find out more:
Herefordshire Council Plan 2024-28
Why Choose Us?
You will probably have heard a lot about how beautiful it is in terms of countryside and open spaces (and it is!) but there is so much more going on here, including world-class cultural assets like the Mappa Mundi, vibrant theatres and a thriving food and drink sector.
One of Herefordshire's biggest assets is the strong and diverse communities. Our Talk Community approach brings that together supporting people to help themselves, encouraging them to help their communities and identifying how communities can help individuals. Our ambitious transformation programme aims to further build on this to offer an all-age approach. We're excited about the potential of what we can achieve for the benefit of all residents of Herefordshire, stronger together and building brighter futures.
To find out more about what it's like to live, work and thrive at Herefordshire Council please visit our dedicated recruitment website: www.spiritofherefordshire.com.
Reasonable Adjustments
Our recruitment process runs in partnership with Hoople Resourcing. If you require any reasonable adjustments or alternative methods for the online application process, please contact the resourcing team by email: [email protected]
Creating an Inclusive Workplace
Employee Network Groups play an important role in strengthening the voices of employees at Herefordshire Council. Embedded in the Council's values is a commitment to listen to people's views and needs.
Employee Network Groups are a collective of colleagues who often share identities, life experiences or cultures and who come together to initiate positive change in their work place. Our groups include: Black and Asian Staff Networking Group, LGBTQ+, Parents & Carers, Climate and Nature Emergency, Diff-abilities and Armed Forces/ Veterans.
For more information on our Employee Network Groups please click here: Spirit of Herefordshire
Don't meet all parts of the job description?
Herefordshire Council is committed to strengthening a diverse and inclusive work environment which reflects the communities of Herefordshire. If you are enthusiastic about this opportunity and want to make a difference, we encourage you to consider an application or to get in contact, you may be the perfect fit we're seeking!
How to apply
To apply for a position, please upload an up-to-date CV and a supporting statement demonstrating your experience, skills and abilities for the role. If you are successfully shortlisted, Hoople Resourcing will contact you via email to arrange your interview and/or assessment. They will confirm the date, time and location of your interview, so please keep an eye on your email inbox. Good luck, we're looking forward to meeting you!
Community Wellbeing is connecting and belonging to the place where you live, feeling safe and having pride in your community.
We welcome applicants whatever their personal characteristics or social identity. All requests for flexible working arrangements and reasonable adjustments will be considered.
The following candidates will be interviewed if they meet the essential criteria for the post they are applying for:
- Those who indicate that they have a disability. This is part of our commitment to the "Disability Confident" scheme;
- Those who indicate in their supported statement that they serve in the Armed Forces, whether Regular or Reserve, those who have served in the past, or their families. This is part of our pledge to support the Armed Forces Covenant.
- Those who indicate in their supporting statement that they are a Herefordshire care leaver. This is part of our commitment to supporting young people leaving our care.
Stronger Together, Building Brighter Futures
Commissioning Support Officer employer: Hoople Ltd
Contact Detail:
Hoople Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commissioning Support Officer
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those connected to Herefordshire Council. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for the interview by researching the All Age Commissioning Team. Understand their goals and challenges, so you can show how you can contribute to improving services for working age adults.
✨Tip Number 3
Practice your responses to common interview questions, but keep it natural. We want you to sound genuine and passionate about making a difference in the lives of adults with Care Act eligible needs.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll find all the info you need about the role and the amazing benefits we offer.
We think you need these skills to ace Commissioning Support Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Commissioning Support Officer role. Highlight relevant experience and skills that match the job description, especially around commissioning tasks and contract management.
Craft a Compelling Supporting Statement: Your supporting statement is your chance to shine! Use it to demonstrate how your passion for improving lives aligns with our mission. Reference specific responsibilities from the job description to show you understand the role.
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We love a well-organised application that gets straight to the heart of your qualifications!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our team there.
How to prepare for a job interview at Hoople Ltd
✨Know Your Stuff
Make sure you thoroughly understand the role of a Commissioning Support Officer. Familiarise yourself with the key responsibilities, especially around contract management and performance monitoring. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Your Passion
Demonstrate your commitment to improving the lives of working age adults with Care Act eligible needs. Share personal experiences or insights that highlight your passion for social care and how you can contribute to high-quality, person-centred services.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This could be about the team dynamics, the commissioning cycle, or how success is measured in this role. It shows you're engaged and eager to learn more about the organisation.
✨Practice Makes Perfect
Consider doing mock interviews with a friend or family member. Focus on articulating your skills and experiences clearly, especially those related to administration tasks and stakeholder collaboration. The more you practice, the more comfortable you'll feel during the actual interview.