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For Companies At a Glance
- Tasks: Support individuals with care needs in finding and transitioning to suitable accommodation.
- Company: Join Herefordshire Council, a vibrant community-focused organisation dedicated to improving lives.
- Benefits: Enjoy flexible working, generous leave, and a relocation package of up to £5,000.
- Why this job: Make a real difference in people's lives while working in a supportive and inclusive environment.
- Qualifications: Good communication skills, knowledge of housing, and experience with vulnerable groups are essential.
- Other info: We value diversity and encourage all applicants, including those with disabilities and veterans.
The predicted salary is between 21500 - 24000 £ per year.
About The Role
Contract: Permanent
Location: Plough Lane
Hours: 37 per week
Salary: HC5 - £25,183 to £27,269 pa
Closing date: 15/07/2025
Interview: 29/07/2025
The role
Working within the Living Well commissioning team you will form part of an Accommodation Support Team with a specialist Housing Officer. You will work closely with Adult Social Care and Commissioners to find tailored accommodation and support solutions to enable people with care needs to find a home and to manage the move into their home. Liaison with housing and care providers will be key to ensure smooth transitions out of existing into new accommodation.
About You
We are seeking someone with:
- Good interpersonal and communication skills
- Knowledge of safeguarding principles
- A commitment to equality, inclusion and diversity
- Knowledge of housing
- Experience of working with vulnerable groups
- Ability to manage a caseload
- Emotional resilience and confidence
- Ability to work both independently and as part of a team
We Offer
- A competitive salary
- Generous holiday entitlement
- Access to our contributory pension and staff benefits scheme
- Starting Salary of £25,183
- Relocation Payment: Relocation package of up to £5,000 available
- Pension Scheme: Enrolment in the Local Government (LGPS)
- Career progression: clear pathways to progress
- Annual Leave: 31 days' annual leave (pro rata) plus bank holidays. You can also purchase an additional 10 days per annum with line manager approval.
- Flexible working: flexi-time, job-share, part-time hours and, in some instances, home working
- Employee Assistance Programme: 24/7 access to support and counselling
- Payment of professional membership fees
- Pick your perks - our benefits include access to a range of retail, leisure, holiday and health benefits, including savings, cash back and discounts.
Why Choose Us?
You will probably have heard a lot about how beautiful it is in terms of countryside and open spaces (and it is!) but there is so much more going on here, including world-class cultural assets like the Mappa Mundi, vibrant theatres and a thriving food and drink sector. One of Herefordshire's biggest assets is the strong and diverse communities. Our Talk Community approach brings that together supporting people to help themselves, encouraging them to help their communities and identifying how communities can help individuals. Our ambitious transformation programme aims to further build on this to offer an all-age approach. We’re excited about the potential of what we can achieve for the benefit of all residents of Herefordshire, stronger together and building brighter futures.
To find out more about what it’s like to live, work and thrive at Herefordshire Council please visit our dedicated recruitment website: www.spiritofherefordshire.com.
Don’t meet all parts of the job description?
Herefordshire Council is committed to strengthening a diverse and inclusive work environment which reflects the communities of Herefordshire. If you are enthusiastic about this opportunity and want to make a difference, we encourage you to consider an application or to get in contact, you may be the perfect fit we’re seeking!
Reasonable Adjustments
Our recruitment process runs in partnership with Hoople Resourcing. If you require any reasonable adjustments or alternative methods for the online application process, please contact the resourcing team by email: [email protected].
Creating an inclusive workplace
Employee Network Groups play an important role in strengthening the voices of employees at Herefordshire Council. Embedded in the Council's values is a commitment to listen to people’s views and needs. Employee Network Groups are a collective of colleagues who often share identities, life experiences or cultures and who come together to initiate positive change in their workplace. Our groups include: Black and Asian Staff Networking Group, LGBTQ+, Parents & Carers, Climate and Nature Emergency, Diff-abilities and Armed Forces/ Veterans.
How to apply
To apply for a position, please upload an up-to-date CV and a supporting statement demonstrating your experience, skills and abilities for the role. If you are successfully shortlisted, Hoople Resourcing will contact you via email to arrange your interview and/or assessment. They will confirm the date, time and location of your interview, so please keep an eye on your email inbox. Good luck, we’re looking forward to meeting you!
Community Wellbeing is connecting and belonging to the place where you live, feeling safe and having pride in your community. We welcome applicants whatever their personal characteristics or social identity. All requests for flexible working arrangements and reasonable adjustments will be considered.
The following candidates will be interviewed if they meet the essential criteria for the post they are applying for:
- Those who indicate that they have a disability. This is part of our commitment to the 'Disability Confident' scheme;
- Those who indicate in their supporting statement that they are an Armed Forces Veteran or Reservist. This is part of our pledge to support the Armed Forces Covenant;
- Those who indicate in their supporting statement that they are a Herefordshire care leaver. This is part of our commitment to supporting young people leaving our care.
Herefordshire Council is committed to safeguarding and promoting the welfare of children & young people and vulnerable adults. If you are offered this position, it will be subject to a Disclosure and Barring Service enhanced check and further pre-employment checks.
Stronger Together, Building brighter futures
About Us
The Council plan sets out how we will make our contribution to achieving a better and more successful Herefordshire.
Accommodation Support Officer employer: Hoople Ltd
Contact Detail:
Hoople Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Accommodation Support Officer
✨Tip Number 1
Familiarise yourself with the local housing landscape and the specific needs of vulnerable groups in Herefordshire. Understanding the challenges they face will help you demonstrate your knowledge during the interview.
✨Tip Number 2
Reach out to current or former Accommodation Support Officers to gain insights into their day-to-day responsibilities. This can provide you with valuable information to discuss during your interview and show your genuine interest in the role.
✨Tip Number 3
Prepare examples of how you've successfully managed a caseload or worked with vulnerable individuals in the past. Highlighting your emotional resilience and teamwork skills will be crucial in showcasing your fit for this position.
✨Tip Number 4
Consider attending community events or workshops related to housing and social care in Herefordshire. Networking with professionals in the field can provide you with useful contacts and insights that may benefit your application.
We think you need these skills to ace Accommodation Support Officer
Some tips for your application 🫡
Tailor Your Supporting Statement: Make sure to customise your supporting statement to highlight your relevant experience and skills that align with the role of Accommodation Support Officer. Focus on your interpersonal skills, knowledge of safeguarding principles, and experience working with vulnerable groups.
Highlight Relevant Experience: In your CV, emphasise any previous roles or volunteer work that involved housing support, social care, or working with diverse communities. Use specific examples to demonstrate your ability to manage a caseload and work both independently and as part of a team.
Show Commitment to Equality and Inclusion: Given the emphasis on equality, inclusion, and diversity in the job description, make sure to express your commitment to these values in your application. You could mention any relevant training or experiences that showcase your understanding and dedication to these principles.
Proofread Your Application: Before submitting your application, take the time to proofread your CV and supporting statement. Check for spelling and grammatical errors, and ensure that your documents are clear and concise. A well-presented application reflects your attention to detail and professionalism.
How to prepare for a job interview at Hoople Ltd
✨Understand the Role
Make sure you thoroughly read the job description and understand the responsibilities of an Accommodation Support Officer. Be prepared to discuss how your skills and experiences align with the role, especially in areas like communication, safeguarding, and working with vulnerable groups.
✨Showcase Your Interpersonal Skills
Since this role requires strong interpersonal skills, think of examples from your past experiences where you've successfully communicated or built relationships with clients or colleagues. Be ready to share these stories during the interview.
✨Demonstrate Emotional Resilience
Working with vulnerable individuals can be challenging. Prepare to discuss how you manage stress and maintain emotional resilience in difficult situations. This will show that you can handle the demands of the role effectively.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, the support available for staff, and the challenges faced by the Accommodation Support Team. This not only shows your interest in the role but also helps you gauge if it's the right fit for you.