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For Companies At a Glance
- Tasks: Support vulnerable individuals in temporary accommodation and help them transition to permanent housing.
- Company: Join Herefordshire Community Wellbeing, a supportive team making a real difference.
- Benefits: Competitive salary, flexible working options, and generous annual leave.
- Why this job: Make an extraordinary impact in your community while developing your career.
- Qualifications: Strong communication skills and a passion for helping others.
- Other info: Diverse and inclusive work environment with clear career progression.
The predicted salary is between 28000 - 32000 ÂŁ per year.
About The Role
Rough Sleeper and Tenancy Support Officer
Contract: Fixed term until 31 March 2027
Location: Plough Lane
Hours: 37
Salary: HC07 ÂŁ32,061 to ÂŁ36,363 per annum
Closing date: 5 February 2026
Introduction
Ready to make an extraordinary impact? Herefordshire Community Wellbeing is actively seeking a dynamic, self‑motivated and professionally confident Rough Sleeper and Tenancy Support Officer to join our welcoming and supportive team. This isn’t just another job; it’s a chance to immerse yourself in a fast‑paced and incredibly rewarding environment.
The Role
- Provide an efficient and effective temporary accommodation service for households where the Council has a duty to accommodate, within the bounds of temporary accommodation legislation under Part VII of the Housing Act 1996 as amended.
- Deliver resettlement advice to homeless households moving into temporary accommodation and support them to move on or relocate when the duty ends, signposting to support agencies as appropriate.
- Follow temporary accommodation policy and procedures and ensure best practice relating to the service.
About You
- Good communicator able to work across the public, private, and faith sectors.
- Passionate about and have a track record of making a difference to vulnerable people.
- Demonstrate a flexible and innovative approach to working.
- Able to grasp a complex working environment and develop cohesive solutions to improve services for people.
- Have knowledge of housing legislation.
To arrange an informal discussion about this role with Nicky Brain, Temporary Accommodation Team Lead, please contact CWrecruitment@herefordshire.gov.uk.
We Offer
- Competitive salary: ÂŁ32,061 to ÂŁ36,363
- Enrolment in the Local Government Pension Scheme (LGPS)
- Clear career progression pathways
- Annual leave: 31 days pro‑rata plus bank holidays (additional 10 days per annum available to purchase)
- Flexible working, including job‑sharing, part‑time, and agile options
- Employee Assistance Programme with 24/7 access
- Professional membership fee payment (based on role requirements)
- Access to a range of retail, leisure, holiday, and health benefits (savings, cashback, discounts)
Why Choose Us?
Herefordshire offers beautiful countryside, world‑class cultural assets, and a thriving food and drink sector. Our Talk Community approach brings together strong and diverse communities, supporting people to help themselves and their local communities. The Council’s ambitious transformation programme aims to deliver an all‑age approach, building brighter futures for all residents.
Commitments and Legal Obligations
We are committed to a diverse and inclusive work environment reflective of Herefordshire’s communities. We provide reasonable adjustments and alternative application methods; contact enquiries@hoopleresourcing.co.uk for details. We support the “Disability Confident” scheme, the Armed Forces Covenant, and Herefordshire care leavers. All staff, visitors, and volunteers must uphold safeguarding and welfare commitments. Selected candidates will undergo a Disclosure and Barring Service check.
How to Apply
Upload an up‑to‑date CV and complete the application form demonstrating your experience, skills, and abilities for the role. For more information or to arrange an informal discussion, contact Nicky Brain, Lead Accommodation Officer, at CWrecruitment@herefordshire.gov.uk. If shortlisted, Hoople Resourcing will contact you via email to schedule an interview.
Rough Sleeper and Tenancy Support Officer in Hereford employer: Hoople Limited
Contact Detail:
Hoople Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Rough Sleeper and Tenancy Support Officer in Hereford
✨Tip Number 1
Network like a pro! Reach out to people in the housing and support sectors. Attend local events or join online forums where you can connect with others who share your passion for helping vulnerable individuals. You never know who might have a lead on your dream job!
✨Tip Number 2
Prepare for interviews by researching the organisation and its values. Understand their approach to community wellbeing and think about how your skills align with their mission. This will help you stand out as someone who truly cares about making a difference.
✨Tip Number 3
Showcase your flexibility and innovative thinking during interviews. Share examples of how you've tackled complex situations in the past, especially in roles related to housing or support services. This will demonstrate that you're ready to adapt and find solutions in a fast-paced environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and making an impact in the community. Let’s get you started on this exciting journey!
We think you need these skills to ace Rough Sleeper and Tenancy Support Officer in Hereford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Rough Sleeper and Tenancy Support Officer role. Highlight relevant experience and skills that match the job description, especially your communication skills and knowledge of housing legislation.
Show Your Passion: In your application, let us see your passion for making a difference in the lives of vulnerable people. Share specific examples of how you've positively impacted others in similar roles or situations.
Be Clear and Concise: When filling out the application form, be clear and concise. Use straightforward language and avoid jargon. We want to understand your experience and skills without any confusion!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need to make your application stand out.
How to prepare for a job interview at Hoople Limited
✨Know Your Legislation
Make sure you brush up on the relevant housing legislation, especially the Housing Act 1996. Being able to discuss how this impacts temporary accommodation will show your understanding of the role and impress the interviewers.
✨Showcase Your Communication Skills
As a Rough Sleeper and Tenancy Support Officer, you'll need to communicate effectively across various sectors. Prepare examples of how you've successfully engaged with different stakeholders in the past, highlighting your ability to adapt your communication style.
✨Demonstrate Your Passion
This role is all about making a difference to vulnerable people. Be ready to share personal stories or experiences that showcase your commitment to helping others, as well as any relevant volunteer work or projects you've been involved in.
✨Prepare for Scenario Questions
Expect questions that put you in real-life situations you might face in the role. Think through potential challenges and how you would approach them, focusing on your problem-solving skills and innovative thinking.
