Family Support Worker - Children in Care in Hereford

About The Role

Our Children in Care service is made up of three teams. Each Team comprises of a Team Manager, Senior Practitioners, Social Workers, and Family Support Workers. Working within the Children in Care Service you will thrive bringing your knowledge and experience to these fast-paced teams. Our children are both in and out of county. You will work alongside Social Workers on visits to children and families, compiling family case summaries and chronologies and updating information to the records system. You will have the opportunity to work alongside families in support of reunifying children with their families, parenting support and advice, and engaging children and young people in understanding their life story.

You will be Level 4 (or above) qualified in a health, education, or social care field with a minimum of 12 months experience of lone working with vulnerable families. Confident in working in complex environments and a flexible approach to a demanding role, you will be dedicated to improving the lives of children and families within Herefordshire.

About You

• Passionate about making a positive difference for children in care and their families through consistent, high-quality support and assessment.
• Skilled in analysis, planning, and decision-making to ensure each child’s needs, strengths, and circumstances are clearly understood and effectively met.
• Committed to working collaboratively, inclusively, and creatively with children, families, carers, and partner agencies to promote safety, stability, and positive outcomes.
• Resilient, reflective, and confident in managing complex and sensitive situations, making sound professional judgments in the best interests of the child.
• Able to thrive in a supportive, fast‑paced team environment, contributing to a culture of learning, compassion, and continuous improvement in outcomes for children in care.

We Offer

• A competitive salary, holiday entitlement, and access to our contributory pension and staff benefits scheme.
• Annual Leave: 31 days’ annual leave (pro rata) plus bank holidays. You can also purchase an additional 10 days per annum during the request period.
• Flexible working: including the potential for job‑sharing, part‑time hours and agile working.
• Employee Assistance Programme: 24/7 access to support and counselling.
• Payment of professional membership fees (based on role requirements).
• Pick your perks - our benefits include access to a range of retail, leisure, holiday and health benefits.

Why Choose Us?

Herefordshire is a beautiful, historic county on the Welsh border, one of England’s most rural and unspoilt areas, with vibrant market towns and a strong sense of community. Our priority is clear: to keep children safe and give them the best start in life. We do this through passionate, dedicated professionals who build strong relationships with children, families, and partners to make a lasting difference.

If you’re committed to helping children and young people thrive, come and join the journey in Herefordshire - where your work truly matters.

Creating an inclusive workplace

We encourage our employees to feel empowered and to use their voices to help embrace diversity, promote inclusivity and shape our organisation. We have eight employee network groups, collectives of colleagues who often share identities, life experiences or cultures and offer support and community.

We take our commitment to safeguarding and promoting the welfare of children, young people and vulnerable adults seriously and expect all of our staff, visitors and volunteers to share in this commitment.

How to apply

To apply for a position, please upload an up‑to‑date CV and complete the application form demonstrating your experience, skills and abilities for the role.