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- Tasks: Provide essential business support to the Children's & Young People Directorate.
- Company: Join a dedicated team focused on improving outcomes for children and families.
- Benefits: Enjoy competitive salary, flexible working, and generous annual leave.
- Why this job: Make a real difference in the lives of children while developing your skills.
- Qualifications: Experience in administration and minute-taking is essential.
- Other info: Be part of a supportive team with opportunities for professional growth.
The predicted salary is between 22000 - 25000 ÂŁ per year.
A full business support function to all teams across the Childrens & Young People Directorate. This demanding yet highly rewarding role will suit a motivated and flexible individual with excellent attention to detail and an ability to interact confidently at all levels. You will have demonstrable communication and time management skills, with the ability to multi-task, prioritise a workload and work well under pressure and to deadlines. The work involves issues of a sensitive and confidential nature, and applicants will need to display a clear understanding of the need for complete confidentiality at both application and interview stage.
In return, we offer a comprehensive training programme covering all aspects of our service delivery. We embrace a “can do attitude” resulting in a team that is flexible and adaptable to meet the service requirements. We promote a “grow our own culture”, where staff are supported to develop and have pride in their contribution to better support the outcomes of children and their families. If you feel you would like to be part of this friendly team then we would like to hear from you. Come and join us on our Restorative Journey of Improvement to gain the best for children and families in Herefordshire.
You will have experience of working within an administration role. Minute taking experience is essential. Please evidence this within your application form. Ensure the effective day-to-day running of the service maintaining and managing mailboxes and telephone calls. Work in an organised way, with attention to detail, and be able to collate information from a variety of sources. Collaborate effectively within a team environment. Knowledge of Microsoft applications including Word, Excel, Outlook and Teams are essential.
A full list of responsibilities is outlined within the job description; however, we are more focused on your drive, potential and aptitude for learning and provide a comprehensive induction and training for the right candidate.
We Offer:
- Salary range of ÂŁ25,989 to ÂŁ28,142 per annum
- Pension Scheme Enrolment in the Local Government (LGPS)
- Annual Leave: 31 days’ annual leave (pro rata) plus bank holidays. You can also purchase an additional 10 days per annum during the request period
- Flexible working: including the potential for job-sharing, part-time hours and agile working
- Employee Assistance Programme: 24/7 access to support and counselling
- Payment of professional membership fees (based on role requirements)
- Pick your perks - our benefits include access to a range of retail, leisure, holiday and health benefits. This includes savings, cash back and discounts.
Herefordshire is a beautiful, historic county on the Welsh border, one of England’s most rural and unspoilt areas, with vibrant market towns and a strong sense of community. Our priority is clear: to keep children safe and give them the best start in life. We do this through passionate, dedicated professionals who build strong relationships with children, families, and partners to make a lasting difference. It’s an exciting time to join us. We’re investing in our people and our relational practice approach, working alongside our improvement partner, Leeds City Council. You’ll be supported by experienced managers, continuous professional development, and a genuine team ethos that values collaboration and care. If you’re committed to helping children and young people thrive, come and join the journey in Herefordshire - where your work truly matters.
Our recruitment process runs in partnership with Hoople Resourcing. If you require any reasonable adjustments or alternative methods for the online application process, please contact the resourcing team by email: enquiries@hoopleresourcing.co.uk. If you’re shortlisted for interview and require any reasonable adjustments, our Children & Young People Recruitment Team will be happy to support you.
We encourage our employees to feel empowered and to use their voices to help embrace diversity, promote inclusivity and shape our organisation. We have eight employee network groups, collectives of colleagues who often share identities, life experiences or cultures and offer support and community. They also play an important role in strengthening the voices of employees at Herefordshire Council. Embedded in the Council's values is a commitment to listen to people’s views and needs.
Those who indicate that they have a disability. This is part of our commitment to the “Disability Confident” scheme. Those who indicate in their application that they are an Armed Forces Veteran or Reservist. This is part of our pledge to support the Armed Forces Covenant. Those who indicate in their application that they are a Herefordshire care leaver. This is part of our commitment to supporting young people leaving our care.
We take our commitment to safeguarding and promoting the welfare of children, young people and vulnerable adults seriously and expect all of our staff, visitors and volunteers to share in this commitment. We are committed to safeguarding and promoting the welfare of children & young people and vulnerable adults. If you are offered this position, it will be subject to a Disclosure and Barring Service enhanced check and further pre-employment checks.
To apply for a position, please upload an up-to-date CV and complete the application form demonstrating your experience, skills and abilities for the role. Be sure to include reference to the job description and person specification or role profile! If you are successfully shortlisted, the C&YP Recruitment Team will contact you via email to arrange your interview and/or assessment. They will confirm the date, time and location of your interview, so please keep an eye on your email inbox - check your spam/ junk folder too. Good luck, we’re looking forward to meeting you!
C&YP Business Support Officer Education Team in Hereford employer: Hoople Limited
Contact Detail:
Hoople Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land C&YP Business Support Officer Education Team in Hereford
✨Tip Number 1
Get to know the team! Before your interview, do a bit of research on the Children's & Young People Directorate. Understanding their goals and values will help you connect during the chat and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to administration and teamwork. Think about examples from your past experiences that highlight your skills in communication, time management, and confidentiality. We want to see how you shine under pressure!
✨Tip Number 3
Dress the part! While we love a casual vibe, showing up looking professional can make a great first impression. It shows you respect the opportunity and are serious about joining the team. Plus, it boosts your confidence!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds. And remember, apply through our website for the best chance at landing that role!
We think you need these skills to ace C&YP Business Support Officer Education Team in Hereford
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and application form to highlight how your skills and experiences align with the role. Use keywords from the job description to show that you understand what we're looking for.
Show Off Your Minute-Taking Skills: Since minute-taking experience is essential, be sure to provide specific examples of when you've done this in the past. We want to see how you can contribute to our team's effective communication!
Keep It Professional Yet Friendly: While we love a friendly tone, remember to maintain professionalism throughout your application. This role involves sensitive information, so showcasing your understanding of confidentiality is key.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets to us without any hiccups!
How to prepare for a job interview at Hoople Limited
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of the C&YP Business Support Officer role. Familiarise yourself with the job description and think about how your skills and experiences align with the requirements. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Demonstrate Your Communication Skills
Since this role requires excellent communication abilities, prepare to showcase your skills during the interview. Think of examples where you've effectively communicated in previous roles, especially in sensitive situations. Practising clear and concise responses will also help you convey your thoughts better.
✨Showcase Your Attention to Detail
Attention to detail is crucial for this position. Bring along examples of your work that highlight your organisational skills and ability to manage multiple tasks. You might even want to mention specific tools or methods you use to stay organised, like using Microsoft applications or maintaining detailed records.
✨Embrace the 'Can Do' Attitude
The team values a flexible and adaptable mindset. During the interview, express your willingness to take on challenges and learn new things. Share instances where you've successfully adapted to changes or tackled unexpected issues, as this will resonate well with their 'can do' culture.
