At a Glance
- Tasks: Provide technical support for planning services and help shape Herefordshire's growth.
- Company: Join the ambitious Herefordshire Council, dedicated to community development.
- Benefits: Enjoy 31 days annual leave, flexible working, and a supportive environment.
- Other info: Opportunities for career growth and professional development await you.
- Why this job: Make a real impact in your community while developing your skills.
- Qualifications: Motivated individuals with a passion for planning and support roles.
The predicted salary is between 22000 - 25000 £ per year.
Are you interested in shaping and providing support to help Herefordshire achieve its growth aspirations? We are an ambitious unitary council with our planning and building control service taking centre stage in promoting the council’s spatial priorities for growth. We are making significant investment in our systems and processes and have recently won a national award.
An exciting 12-month fixed term opportunity has arisen for a technical officer to work as part of the Technical Support Team for Planning Services. The role involves providing technical support for the service area and we are seeking well motivated and enthusiastic individuals to join us. You will play a key role in dealing with the validation and processing of planning and associated applications in line with Town and Country Planning Legislation and audited procedures, as well as supporting the transformational change within the service.
If you would like to become part of a friendly and supportive environment that supports these ambitions then we would like to hear from you.
Benefits Of Working For Herefordshire Council:- Pension Scheme: Enrolment in the Local Government (LGPS)
- Generous Annual Leave: 31 days’ annual leave (pro rata) plus bank holidays. You can also purchase an additional 10 days per annum
- Flexible working: flexi-time, job-share, part-time hours and, in some instances, home working
- Employee Assistance Programme: 24/7 access to support and counselling
- Payment of professional membership fees
- Pick your perks – our benefits include access to a range of retail, leisure, holiday and health benefits. This includes savings, cash back and discounts.
We welcome applicants whatever their personal characteristics or social identity. All requests for flexible working arrangements and reasonable adjustments will be considered.
Interview Criteria:- Those who indicate that they have a disability. This is part of our commitment to the “Disability Confident” scheme;
- Those who indicate in their supported statement that they serve in the Armed Forces, whether Regular or Reserve, those who have served in the past, or their families. This is part of our pledge to support the Armed Forces Covenant;
- Those who indicate in their supporting statement that they are a Herefordshire care leaver. This is part of our commitment to supporting young people leaving our care.
Please refer to the Job Description and Person Specification for more details of this role. To apply, please submit your CV and complete the supporting statement within the application form, referring to the job description & person specification, detailing how you meet the specific requirements of the role.
Please note that the council is currently unable to offer visa sponsorship for this role. Prospective candidates that require sponsorship to work in the UK should not apply for these roles. We appreciate your interest in Herefordshire Council and would encourage you to consider other opportunities with us that may be open to sponsorship.
A full list of current vacancies can be found here: https://spiritofherefordshire.com/economy-environment/jobs/.
The Council Plan Sets Out How We Will Make Our Contribution To Achieving a Better And More Successful Herefordshire.
Technical Support Officer in Hereford employer: Hoople Group
Herefordshire Council is an excellent employer, offering a supportive and friendly work environment that prioritises employee well-being and professional growth. With generous annual leave, flexible working arrangements, and a commitment to inclusivity, we empower our staff to thrive while contributing to the ambitious goals of our community. Join us in making a meaningful impact as we invest in our systems and processes to achieve Herefordshire's growth aspirations.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Support Officer in Hereford
✨Tip Number 1
Network like a pro! Reach out to current or former employees of Herefordshire Council on LinkedIn. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by researching the council's recent projects and achievements. Show us that you're genuinely interested in how you can contribute to their growth aspirations.
✨Tip Number 3
Practice common interview questions, especially those related to technical support and planning services. We want to see how you handle real-life scenarios, so think of examples from your past experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows us you’re serious about joining the team at Herefordshire Council.
We think you need these skills to ace Technical Support Officer in Hereford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Technical Support Officer role. Highlight relevant experience and skills that match the job description, so we can see how you fit right in with our team.
Craft a Strong Supporting Statement:Your supporting statement is your chance to shine! Use it to explain how you meet the specific requirements of the role. Be clear and concise, and don’t forget to refer back to the job description.
Show Your Enthusiasm:We love seeing candidates who are genuinely excited about the role and our mission. Let your passion for planning services and supporting Herefordshire’s growth come through in your application!
Apply Through Our Website:To make sure your application gets to us without a hitch, apply directly through our website. It’s the best way to ensure we receive all your details correctly and can consider you for the role.
How to prepare for a job interview at Hoople Group
✨Know Your Stuff
Make sure you understand the basics of Town and Country Planning Legislation. Brush up on any relevant technical terms and processes that might come up during the interview. This will show your enthusiasm and readiness to jump into the role.
✨Show Your Problem-Solving Skills
Prepare examples of how you've tackled technical issues in the past. Think about specific challenges you've faced and how you resolved them. This will demonstrate your ability to provide effective support, which is key for a Technical Support Officer.
✨Familiarise Yourself with Herefordshire Council
Research the council's recent projects and initiatives, especially those related to planning and building control. Being able to discuss their goals and how you can contribute will set you apart from other candidates.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. This could be about the team dynamics, ongoing projects, or future plans for the service area. It shows you're genuinely interested and engaged in the role.
