Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join our team to deliver essential community services and manage Council Tax administration.
- Company: Hoople, a supportive employer with a focus on community impact.
- Benefits: 26 days annual leave, flexible benefits, and a pension scheme.
- Other info: Hybrid working, inclusive culture, and excellent career growth opportunities.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Strong communication, organisational skills, and ability to work under pressure.
The predicted salary is between 27427 - 34456 £ per year.
Unlock your potential in our Revenues and Benefits Team! Are you looking for a rewarding challenge in a fast-paced environment? We have an exciting opportunity to join our high-performing Revenues and Benefits team. As a Revenues and Benefits Officer, you’ll play a key role in delivering essential services to our community. You’ll initially focus on the administration of Council Tax, with opportunities to develop your expertise in debt recovery and the assessment of Housing Benefit and Council Tax Reduction.
We’re looking for a motivated and enthusiastic individual who thrives in a dynamic setting and is committed to delivering excellent customer service.
What You’ll Need:- Strong communication skills, both written and verbal
- Confidence in dealing with members of the public and businesses
- Excellent organisational and numerical ability
- Strong attention to detail and literacy skills
- The ability to manage a demanding workload and meet deadlines
In this role, you’ll ensure customer records are accurately maintained and processed in line with current legislation, while providing a professional and supportive service. This is a varied and fast-paced role where no two days are the same. You’ll need to be adaptable, confident interpreting legislation, and comfortable working to performance targets. You should have experience of working in a team environment but also using your own initiative, which is an essential part of this role.
Hoople offers 26 days annual leave plus Bank Holidays, rising to 31 days after 5 years’ service, and an Aviva salary sacrifice pension scheme. We also provide a flexible benefits scheme which offers a range of benefits and discounts across retailers, the option to buy or sell annual leave, cycle to work scheme and healthcare plans. We welcome applicants whatever their personal characteristics or social identity. All requests for flexible working arrangements and reasonable adjustments will be considered.
The following candidates will be interviewed if they meet the essential criteria for the post they are applying for:
- Those who indicate that they have a disability.
- Those who indicate in their supporting statement that they are an Armed Forces Veteran or Reservist.
- Those who indicate in their supporting statement that they are a Herefordshire care leaver.
Revenues and Benefits Officer in Hereford employer: Hoople Group
Contact Detail:
Hoople Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Revenues and Benefits Officer in Hereford
✨Tip Number 1
Network like a pro! Reach out to people in the Revenues and Benefits field, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can give you a leg up.
✨Tip Number 2
Prepare for your interview by researching common questions for Revenues and Benefits Officers. Practice your responses, focusing on your communication skills and how you handle customer service scenarios. Confidence is key!
✨Tip Number 3
Show off your organisational skills! During interviews, share examples of how you've managed demanding workloads or met tight deadlines. This will demonstrate that you're ready for the fast-paced environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Revenues and Benefits Officer in Hereford
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Revenues and Benefits Officer. Use keywords from the job description to show that you understand what we're looking for.
Show Off Your Communication Skills: Since strong communication is key in this role, don’t shy away from showcasing your written skills. Be clear and concise in your application, and make sure to proofread for any errors before hitting send!
Highlight Your Organisational Skills: We want to see how you manage your workload and meet deadlines. Share examples from your past experiences where you've successfully juggled multiple tasks or projects, demonstrating your organisational prowess.
Apply Through Our Website: For the best chance of success, make sure to apply through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Hoople Group
✨Know Your Stuff
Make sure you understand the key responsibilities of a Revenues and Benefits Officer. Brush up on Council Tax administration, debt recovery, and Housing Benefit assessment. Being able to discuss these topics confidently will show that you're serious about the role.
✨Show Off Your Communication Skills
Since strong communication is crucial for this position, prepare examples of how you've effectively dealt with customers or resolved conflicts in the past. Practising your responses can help you articulate your thoughts clearly during the interview.
✨Demonstrate Your Organisational Skills
Think of specific instances where you've managed a demanding workload or met tight deadlines. Be ready to share how you prioritised tasks and maintained attention to detail, as these are essential skills for the role.
✨Be Adaptable and Confident
The job requires adaptability and confidence in interpreting legislation. Prepare to discuss how you've successfully navigated changes in previous roles and how you approach learning new regulations or processes.