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- Tasks: Assist customers with inquiries and provide top-notch service.
- Company: Local council organisation dedicated to community support.
- Benefits: Competitive salary, career progression, and a contributory pension scheme.
- Why this job: Join a supportive team and make a difference in your community.
- Qualifications: GCSE Maths and English, plus a computer skills certificate.
- Other info: Flexible hours perfect for students balancing studies and work.
The predicted salary is between 10 - 13 £ per hour.
A local council organization is seeking a passionate part-time Customer Services Officer to join the team starting April 2026. This role involves handling customer inquiries with excellent communication skills and a flexible approach.
Ideal candidates will possess GCSE Maths and English, along with a recognized computer skills certificate. This position offers a competitive salary and various benefits including career progression opportunities and a contributory pension scheme.
Part-Time Customer Service Officer — Flexible Hours in Hereford employer: Hoople Group
Contact Detail:
Hoople Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-Time Customer Service Officer — Flexible Hours in Hereford
✨Tip Number 1
Make sure you research the local council organisation before your interview. Knowing their values and recent projects can help us tailor our answers and show genuine interest in the role.
✨Tip Number 2
Practice common customer service scenarios that might come up during the interview. We want to demonstrate our problem-solving skills and how we handle difficult situations with a positive attitude.
✨Tip Number 3
Don’t forget to highlight your flexibility! Since this role offers flexible hours, we should emphasise our availability and willingness to adapt to the team's needs.
✨Tip Number 4
Apply through our website for a smoother process. It shows that we’re proactive and makes it easier for the hiring team to find our application among others.
We think you need these skills to ace Part-Time Customer Service Officer — Flexible Hours in Hereford
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for customer service shine through. We want to see that you genuinely care about helping others and are excited about the opportunity to join our team.
Tailor Your CV: Make sure your CV highlights your relevant skills and experiences. We’re looking for excellent communication skills and a flexible approach, so don’t forget to showcase any previous roles where you’ve demonstrated these qualities.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly see why you’d be a great fit for the role.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the easiest way for us to receive your details and ensures you’re considered for the position. Plus, it shows you’re tech-savvy, which is a bonus!
How to prepare for a job interview at Hoople Group
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Customer Service Officer. Familiarise yourself with common customer inquiries and think about how you would handle them. This will show the interviewers that you're genuinely interested in the role.
✨Show Off Your Communication Skills
Since excellent communication is key for this position, practice articulating your thoughts clearly and confidently. You might want to prepare examples from your past experiences where you successfully resolved customer issues or handled difficult conversations.
✨Flexibility is Key
This role requires a flexible approach, so be ready to discuss your availability and willingness to adapt to different situations. Think of instances where you've had to adjust your plans or approach to meet customer needs, and share those stories during the interview.
✨Highlight Your Qualifications
Make sure to mention your GCSE Maths and English qualifications, as well as your computer skills certificate. Be prepared to discuss how these qualifications have equipped you for the role and how they can benefit the team at the local council organization.
