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- Tasks: Deliver essential services in Council Tax administration and support debt recovery.
- Company: Join Hoople Group, a community-focused organisation in Hereford.
- Benefits: Enjoy 26 days annual leave, flexible working, and a competitive salary.
- Other info: Dynamic hybrid role with opportunities for personal and professional growth.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Strong communication skills and a commitment to excellent customer service.
The predicted salary is between 27427 - 34456 £ per year.
Hoople Group is seeking a Revenues and Benefits Officer to join their team in Hereford. This hybrid role focuses on delivering essential services, particularly in Council Tax administration, and supports ongoing development in debt recovery and Housing Benefit assessment.
Ideal candidates will exhibit strong communication skills, a commitment to excellent customer service, and the ability to manage a demanding workload.
Benefits include:
- 26 days annual leave
- Flexible working arrangements
- A salary in the range of £27,427 - £34,456 per annum
Hybrid Revenues & Benefits Officer – Serve Your Community in Hereford employer: Hoople Group
Contact Detail:
Hoople Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Revenues & Benefits Officer – Serve Your Community in Hereford
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Hoople Group on LinkedIn. A friendly chat can give us insider info about the company culture and what they really value in a Revenues and Benefits Officer.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of Council Tax administration and Housing Benefit assessment. We should be ready to discuss how our skills align with their needs, showing that we’re not just a good fit but the perfect one!
✨Tip Number 3
Show off those communication skills! During interviews, let’s demonstrate our ability to explain complex topics clearly. This is key for a role focused on customer service, so practice articulating your thoughts in a straightforward way.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, it shows we’re genuinely interested in joining the Hoople Group team and serving our community.
We think you need these skills to ace Hybrid Revenues & Benefits Officer – Serve Your Community in Hereford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in Council Tax administration and debt recovery. We want to see how your skills align with the role, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for delivering excellent customer service and how you can contribute to our team. Keep it engaging and personal – we love to see your personality!
Showcase Your Communication Skills: Since strong communication is key for this role, make sure to highlight any experiences where you've effectively communicated with customers or colleagues. We’re looking for clear, concise examples that demonstrate your abilities.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do!
How to prepare for a job interview at Hoople Group
✨Know Your Stuff
Make sure you understand the key responsibilities of a Revenues and Benefits Officer, especially around Council Tax administration and Housing Benefit assessment. Brush up on relevant legislation and best practices so you can confidently discuss how your skills align with the role.
✨Showcase Your Communication Skills
Since strong communication is crucial for this position, prepare examples of how you've effectively communicated with customers or colleagues in the past. Think about situations where you resolved issues or provided excellent customer service, as these will resonate well with the interviewers.
✨Demonstrate Your Organisational Skills
This role involves managing a demanding workload, so be ready to discuss how you prioritise tasks and stay organised. Share specific strategies or tools you use to keep track of your responsibilities, especially in high-pressure situations.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, ongoing projects, or future developments in debt recovery. This shows your genuine interest in the role and helps you assess if the company culture aligns with your values.