Hoople Group in Hereford is seeking a Service Desk Analyst to join our IT Service Desk on a permanent, hybrid basis. The role involves logging customer IT queries and faults via phone, email and e-form, and delivering 1st line resolution to keep operations running smoothly for 7,000+ users.
You’ll work in a collaborative team, using enterprise IT tools and infrastructure, with a strong focus on customer service and effective IT support in a busy public/private sector environment.
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Hybrid IT Service Desk Analyst – 7,000+ users & Benefits in Hereford employer: Hoople Group
Herefordshire Council is an exceptional employer, offering a supportive and flexible work environment that prioritises employee wellbeing and professional growth. With competitive salaries, a generous welcome payment, and opportunities to engage in meaningful work that directly impacts the community, this role in Leominster is perfect for those looking to make a difference while enjoying a balanced lifestyle.
