At a Glance
- Tasks: Drive innovative strategies and improve decision-making processes in local government.
- Company: Herefordshire Council, committed to modern governance and community impact.
- Benefits: Competitive salary, flexible working, generous leave, and career progression opportunities.
- Other info: Join a diverse team with a commitment to equal opportunities and community welfare.
- Why this job: Make a real difference in democracy while developing your skills in a supportive environment.
- Qualifications: Knowledge of local government, strong ICT skills, and excellent communication abilities.
The predicted salary is between 32062 - 36363 £ per year.
Hours: 37
Salary: HC7 £32,062 to £36,363 per annum
Contract: Permanent
Location: Flexible working, home and office based. The main office is located at Plough Lane, Hereford
Closing date: 24 July 2026
Interview date: 11 August 2026
The Role
Herefordshire Council is seeking to appoint a Democratic Services Officer to make a positive contribution, to drive innovative and modern strategies and deliver increased improvement and efficiency in the authority’s decision making process.
Responsibilities
- The post holders will have pivotal roles in the development and implementation of the Council's governance arrangements working with elected and co-opted members of the Council.
- You will assist with the planning, management and co-ordination of the overall business of the Council's main committees.
- The Council is moving toward a hybrid Cabinet with Leader system of governance together with providing a scrutiny function and a range of other statutory bodies or regulatory Committees.
- We also provide a range of other services and functions to the Council and various bodies including School Admissions Appeals Panels.
Qualifications
For this post you will need a clear understanding and knowledge of local government and how democracy works. An understanding of administrative law and procedures relating to local authority meetings would be advantageous. You will need to be proficient in the use of ICT, including a good working knowledge of Microsoft Office, MS Teams and Zoom virtual meeting platforms. You will need to be a flexible team player with excellent organisational and communication skills, political awareness, a confident and positive disposition and the ability to work with people at all levels.
Benefits
- Salary range of £32,062 to £36,363 per annum
- Enrolment in the Local Government Pension Scheme (LGPS)
- Career progression: clear pathways to progress
- Annual leave: 31 days per annum (pro rata) plus bank holidays; additional 10 days purchasable during the request period
- Flexible working: including potential for job-sharing, part-time hours and agile working
- Employee Assistance Programme: 24/7 access to support and counselling
- Payment of professional membership fees (based on role requirements)
- Pick your perks – access to a range of retail, leisure, holiday and health benefits; savings, cash back and discounts.
Equal Opportunities & Commitments
Those who indicate that they have a disability - part of the 'Disability Confident' scheme. Those who indicate in their application that they are an Armed Forces Veteran or Reservist - part of the Armed Forces Covenant. Those who indicate in their application that they are a Herefordshire care leaver - part of supporting young people leaving care.
Additional Information
We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are offered this position, it may be subject to a Disclosure and Barring Service check.
Democratic Services Officer in Hereford employer: Hoople Group
Hoople Group is an excellent employer, offering a supportive work culture that prioritises compassion and high-quality care for both clients and staff. Located in the welcoming community of South Hereford, employees benefit from competitive salaries, a robust pension scheme, generous leave options, and continuous training opportunities, ensuring personal and professional growth in a fulfilling environment.
StudySmarter Expert Advice🤫
We think this is how you could land Democratic Services Officer in Hereford
✨Dive into Local Government Events
Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like Hoople Group, are looking for. Plus, it shows your genuine interest in the sector!
✨Join Relevant Networks
Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.
✨Utilise Your University’s Resources
If you’re freshly graduated or still studying, make the most of your university's careers service. They often have exclusive partnerships with companies like Hoople Group and can help you get your foot in the door for these full-time public sector roles.
✨Stay Updated with Government Initiatives
Keep your finger on the pulse regarding new government projects and policies. Understanding current initiatives can give you a leg up in interviews, showing that you are informed and genuinely interested in making a difference in the public sector.
We think you need these skills to ace Democratic Services Officer in Hereford
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for Hoople Group and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at Hoople Group
✨Get to Know Public Sector Values
Before your interview with Hoople Group, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
✨Prepare Real-Life Examples
Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for Hoople Group.
