Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support communication for individuals with acquired brain injury and their families through innovative projects.
- Company: Herefordshire Headway, a leading Rehabilitation Centre focused on ABI support.
- Benefits: Gain valuable experience, contribute to meaningful projects, and enhance your skills in a supportive environment.
- Why this job: Make a real difference in people's lives while developing your communication and IT skills.
- Qualifications: Experience with ABI, strong communication skills, and a passion for helping others.
- Other info: Join a dynamic team and enjoy opportunities for personal and professional growth.
The predicted salary is between 30000 - 42000 £ per year.
This exciting post has been made possible by a recent Lottery award, allowing Herefordshire Headway to further develop established Acquired Brain Injury (ABI) reablement, maintenance and social support services. The application to the National Lottery Community Fund (NLCF) grew out of a wish list created by our clients to help us understand how we could better support their needs in what is a very changed post covid environment.
What the project will allow us to do:
- Invest in staffing so we can develop services to meet increasing client numbers and service demands from individuals, carers and families.
- Grow our service offer to help people take advantage of rather than become disempowered by technology.
- Assist clients stay well at a time when getting access to Health and Social Care Services is beyond just challenging.
- Encourage those utilising our services to be more active, thus helping maintain their physical and mental resilience.
- Support people with more complex long term health conditions.
- Grow carer support services and resilience planning to meet client need for advice and information so they can support themselves more effectively.
- Increase the number of social activities from one a month to a range of activities families can do together.
- Organise events that suit different age groups, family structures and needs, that everyone can afford and enjoy.
Herefordshire Headway is a large Rehabilitation Centre, situated on the outskirts of Hereford. It boasts a variety of re-ablement services for those with ABI and their families, including exercise classes, speech therapy, art, music, woodwork and a therapy garden.
The ideal person for this role would be someone with lived experience of acquired brain injury (ABI) in a personal or professional capacity. The Communications & IT Support Officer will support delivery of National Lottery Community Fund (NLCF) projects at Herefordshire Headway by providing systems of improved communication for people living with ABI and their families. They will work closely with clients, speech and language colleagues, carers and/or families to undertake this.
The post holder will support the client to develop the knowledge, skills and confidence to communicate more effectively. They will facilitate individual and group sessions to explore issues relevant to members and look to work together to find solutions. The post holder will also assist those caring for someone who has sustained an ABI to communicate more effectively with that person and other agencies involved in their support.
The post holder will encourage social and peer support for clients and their carers/partners, by organising group training sessions, support groups and other social opportunities where lived experiences related to speech and/or communication can be shared. The Communications & IT Support Officer will also support the Speech & Language Therapy Team situated in the Centre and colleagues linked to the NLCF posts.
Communications & IT Support Worker for ABI Services in Hereford employer: Hoople Group
Contact Detail:
Hoople Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Communications & IT Support Worker for ABI Services in Hereford
✨Tip Number 1
Get to know the organisation! Research Herefordshire Headway and their ABI services. Understanding their mission and values will help you tailor your approach during interviews and show that you're genuinely interested in making a difference.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events related to ABI support. Building relationships can give you insider info about the role and might even lead to a referral!
✨Tip Number 3
Prepare for the interview by practising common questions related to communication and IT support. Think about how your lived experience or skills can contribute to helping clients communicate better and feel empowered.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and contributing to the amazing work at Herefordshire Headway.
We think you need these skills to ace Communications & IT Support Worker for ABI Services in Hereford
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for working with individuals affected by ABI. Share any personal experiences or insights that connect you to the role, as this will help us understand why you're a great fit!
Tailor Your Application: Make sure to customise your CV and cover letter to highlight relevant skills and experiences that align with the job description. We want to see how your background can contribute to our mission at Herefordshire Headway.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language to describe your experiences and how they relate to the role, so we can easily see your potential impact.
Apply Through Our Website: Don’t forget to submit your application through our website! This ensures we receive all the necessary information and helps us process your application smoothly. We can't wait to hear from you!
How to prepare for a job interview at Hoople Group
✨Know Your Stuff
Make sure you understand the role inside out. Familiarise yourself with the specifics of the Communications & IT Support Worker position, especially how it relates to supporting individuals with acquired brain injuries. Research Herefordshire Headway and their services so you can speak confidently about how you can contribute.
✨Share Your Experience
If you have personal or professional experience with ABI, don’t hold back! Share relevant stories that highlight your understanding and empathy towards clients and their families. This will show your potential employer that you’re not just qualified, but also genuinely invested in making a difference.
✨Prepare Questions
Think of insightful questions to ask during the interview. This could be about the types of social activities they plan to implement or how they envision the role evolving. Asking thoughtful questions demonstrates your interest and helps you gauge if the organisation is the right fit for you.
✨Show Your Communication Skills
Since the role focuses on improving communication for clients, make sure to showcase your own communication skills during the interview. Be clear, concise, and engaging in your responses. This will give them a taste of how you might interact with clients and their families.
