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- Tasks: Serve food, operate the till, and assist with food prep in a busy café.
- Company: Join a friendly and supportive team at Hoople in Hereford.
- Benefits: Enjoy 26 days annual leave, flexible benefits, and a pension scheme.
- Why this job: Perfect for those who love fast-paced environments and customer interaction.
- Qualifications: Exceptional customer service skills; food hygiene certificate is a plus.
- Other info: Opportunities for training and career growth in a welcoming team.
The predicted salary is between 10303 - 12216 ÂŁ per year.
Hours: Monday - Thursday 10am-2pm (some Fridays required as overtime to cover annual leave on occasion)
Location: Plough Lane, Hereford
Salary: Hoople Band B ÂŁ23,826 - ÂŁ28,251 pro rata (ÂŁ10,303 - ÂŁ12,216 per annum)
Contract: Permanent
Closing Date: 10th February 2026
Are you someone who enjoys working with the public in a fast-paced, hands-on environment? We’re looking for a reliable and enthusiastic Catering Assistant to join our busy café team.
About The Role- Serving food and operating the till
- Using the coffee machine (barista training a plus but not essential; full training provided)
- Assisting the chef with food preparation (both hot and cold dishes)
- Washing up (all staff share pot washing duties)
- Exceptional customer service skills
- Ability to thrive in a fast-paced environment
- Flexibility and willingness to be multi-skilled
- Food hygiene certificate desirable but not essential (training available)
While this role can be demanding and busy, our team is welcoming, friendly, and supportive. We’re a tight-knit group who genuinely love what we do and enjoy working together. If you’re ready to join a team where you can learn, grow, and contribute, we’d love to hear from you!
Hoople offers 26 days annual leave plus Bank Holidays rising to 31 days after 5 years’ service, and an Aviva salary sacrifice pension scheme. We also provide a flexible benefits scheme which provides a range of benefits and discounts across retailers, the option to buy or sell annual leave, cycle to work scheme and healthcare plans.
We welcome applicants whatever their personal characteristics or social identity. All requests for flexible working arrangements and reasonable adjustments will be considered.
The following candidates will be interviewed if they meet the essential criteria for the post they are applying for:
- Those who indicate that they have a disability. This is part of our commitment to the “Disability Confident” scheme;
- Those who indicate in their supporting statement that they are an Armed Forces Veteran or Reservist. This is part of our pledge to support the Armed Forces Covenant.
- Those who indicate in their supporting statement that they are a Herefordshire care leaver. This is part of our commitment to supporting young people leaving our care.
PLEASE NOTE: Applicants must apply online for this vacancy.
About YouAbout UsOur vision: To provide excellent business support services to the public sector and those who work with them.
Our mission: Creating and building trusted and sustainable relationships in order to deliver business critical services for our key customers.
Our values:
- Passion for improvement - Continuous improvement to develop more effective ways of delivering services for our customers
- Customer focus - Satisfying our customers and helping them to support themselves
- Professional integrity - Bringing the best of our shared technical expertise and professional values to our work
- Mutual support - Whether one-to-one or in teams, we encourage and support each other to strive for excellent performance in all that we do
- Ambition - Our staff are committed to the success of our company in delivering effective services to organisations, communities and individuals
Catering Assistant in Hereford employer: Hoople Group
Contact Detail:
Hoople Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Catering Assistant in Hereford
✨Tip Number 1
Get to know the café team before your interview! Pop in for a coffee, chat with the staff, and show your enthusiasm. It’s a great way to demonstrate your customer service skills and get a feel for the vibe.
✨Tip Number 2
Practice your barista skills at home if you can! Even if you haven’t had formal training, showing that you’re keen to learn and improve will definitely impress the hiring team.
✨Tip Number 3
Be ready to talk about how you handle busy situations. Think of examples from past experiences where you thrived under pressure. This role is all about keeping calm and serving customers with a smile!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive and engaged with our process.
We think you need these skills to ace Catering Assistant in Hereford
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for working in a fast-paced environment shine through. We want to see that you’re excited about the role and ready to contribute to our café team!
Highlight Relevant Skills: Make sure to mention any customer service experience or skills you have that relate to the job. If you've worked with food or in a café before, give us the details! We love seeing how your background fits with what we do.
Be Yourself: Don’t be afraid to let your personality come through in your application. We’re a friendly bunch at StudySmarter, and we value authenticity. Share a bit about who you are and why you’d be a great fit for our team!
Apply Online: Remember, the only way to apply is through our website. It’s super easy, and we can’t wait to read your application. So, get it in before the closing date and show us what you’ve got!
How to prepare for a job interview at Hoople Group
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a Catering Assistant. Familiarise yourself with tasks like serving food, operating the till, and assisting with food prep. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Customer Service Skills
Since exceptional customer service is crucial for this role, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during the interview to demonstrate your ability to thrive in a fast-paced environment.
✨Be Ready to Discuss Flexibility
This job requires flexibility and a willingness to be multi-skilled. Prepare to discuss how you've adapted to changing situations in previous roles. Highlight any experience you have with barista training or food hygiene, even if it's just a willingness to learn.
✨Emphasise Team Spirit
The team at this café is described as welcoming and supportive, so it’s important to convey that you’re a team player. Share examples of how you've worked well in teams before, and express your enthusiasm for joining a tight-knit group where you can contribute and grow.
